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“Exceeded Our Expectations, Stellar Hotel” 5 of 5 bubbles
Review of Kimpton Hotel Palomar Phoenix

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Kimpton Hotel Palomar Phoenix
Ranked #10 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
Gilbert, Arizona
1 review
“Exceeded Our Expectations, Stellar Hotel”
5 of 5 bubbles Reviewed 10 January 2014

Our recent stay at Hotel Palomar in Phoenix was a memorable one. We decided to book the hotel's New Year's Eve package with a group of friends. The experience was top-notch. Not only was the package extremely affordable (included hotel stay, 2 4-course dinners at Blue Hound and a champagne toast), it was made extra special by the staff. We received an upgrade at check-in and the hotel booked our group nearby one another. The rooms are comfortable, stylish, clean and have spectacular views of Downtown Phoenix. The staff is friendly, attentive and warm. The restaurant inside the hotel, Blue Hound, is not to be missed. We attended the New Year's Eve party on the hotel's rooftop - Luster. It was really fun, great music, a good crowd of people (not too jam packed) and we had a server who regularly came by so we wouldn't have to wait in line at the bar for drinks. Everyone in our party was impressed by the experience. We can't wait for next year to make Hotel Palomar our New Year's Eve tradition!

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JBTraveler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, 17 January 2014
Happy New Year!! Hotel Palomar, LUSTRE and BlueHound really know how to throw a party don't we!! I'm so glad you and the friends had a great time. We want ringing in the NY at Palomar and CityScape to become the new tradition of Phoenicians. Thanks for sharing your experience
Come back and visit again soon....

Jim Hollister
General Manager
Hotel Palomar Phoenix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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912 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
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Morenci, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

On our recent visit to Phoenix, we stayed at the Palomar Hotel. It's at a great location, center to many downtown activities. At check in, we received excellent service from John Frieda, where we learned we were living in the same small town that he grew up in. To our surprise, we returned that evening to find a bottle of wine and a fruit tray from John, with a note wishing us a nice evening and stay! We were very impressed with his over-and-above gesture. Also impressive were the rooms...very clean, tastefully decorated, and comfortable. Finally, a nice hotel worth the price.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, 8 January 2014
Hi Jamie, thank you so much for the review and kudo for our great employee John.....I believe you and I even spoke on the phone about your wondeful experience and I appreciate you sharing this with our Trip Advisor friends.
I will personally ensure that John receives the accolades from you and something special from us. You are close by ....come and visit us again soon. We appreciate the business.

Sincerely,

Jim Hollister
General Manager
Hotel Palomar - Phoenix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
phoenix, az
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

The hotel is one of the best, if not the best in downtown Phoenix. The Lustre was a great place to ring in the new year. Rooms are colorful, clean and come with all the amenities. Who doesn't love a wine hour??

Stayed for New Year's, overall it was a good event. Only downside was the DJ. He wasn't the best I've experienced. All other aspects of the evening were great.

The staff was helpful and friendly. I travel a great deal, and there are many cities where I don't feel comfortable walking downtown. The area around the Hotel Palomar in Phoenix is pedestrian friendly with a good number of things to do.

Room Tip: As with many hip hotels, the pool is where it's happening. If you don't like the thump thump...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank phxrattleraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, 8 January 2014
Happy New Year....I'm so glad you enjoyed ringing in the new year with us. We had a blast and I believe everyone attending the festivities did as well. We will make it bigger and better next year for sure. Thank you for staying with us and look foward to celebrating with you again next year....if not sooner!!!

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

Once again, Kimpton provides a completely wonderful experience. The room was lovely, well-kept, clean, and modern. The bathroom was spotless, the amenities high-end. We used the "sugarplum" code and ended up with free parking, which in downtown Phoenix saved us $30! The hosted cocktail hour was fabulous with free spiked apple cider. We also ended up getting a small snack at the hotel restaurant -an inventive appetizer with peppers and miso. We will definitely eat there next time we are in town.

The pool area is achingly cool -- on the third floor with striking views of the mountains, it has a real downtown city vibe, especially with the sports arena across the way and a very hip bar area that seems to be quite the hangout spot. The location of the hotel in general is great -- only a 10 minute drive from the airport and the Desert Botanical Garden, which is one of our favorite Phoenix places to visit. The restaurants in the area are very good -- we had a really yummy southwest breakfast at the Breakfast Club right next door and we've had good meals at the Arrogant Butcher. Cartel coffee is also within walking distance.

The staff at Kimpton are absolutely the best, most friendliest, seemingly happiest people on the planet. Everyone was attentive without seeming cloying or fake. Also, the In-Touch program is a MUST. They now offer a free $10 invitation to raid either the mini bar OR the bar, which meant a free Bloody Mary for me on that very cool skyline bar. Also, free internet.

I would mention that the deal I got on their website was absolutely spectacular. All of this was $87 dollars a night. Seriously? What a bargain :)

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank astro17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
126 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

Stayed here for a night before a flight out of Phoenix and had an enjoyable stay. The room was very spacious and nicely decorated. The inner circle amenity provided was excellent! Only downside of the stay was dinner at the hotel restaurant, while the food good, the service was lacking. We waited at the hostess stand for more than five minutes before being greeted and then had a preoccupied waiter. Will opt to eat elsewhere if we are in town again. The hotel was convenient to the light rail that we took to the airport. Overall was a great stay in a beautiful new hotel.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sunshinedaydream1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, 7 January 2014
Dear SunshineDayDream....... hope you are dreaming about returning to us again. Thanks for the kudos and but also the feedback about your experience in BlueHound. Typically we are spot on but thanks for your comments and I will be sure and share with them. Definately want you back so please feel free to reach out to me and I will ensure everything is flawless on your next stay. Stay SUNNY!!

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarksburg, Maryland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 January 2014 via mobile

We stayed at Kimpton Palomar Phoenix recently. Gorgeous hotel! From the second we pulled up to the curb to the second we drove away, service was fantastic! My kids are die-hard fans of Palomar hotel now because they asked the kids if they would like to have a Goldfish in the room while they were there. Five minutes after we checked in, "George II" was happily swimming in its swanky tank in our room! Beds were comfy, room had a mountain view. Kids also spent quite a lot of time at the ice rink just by the hotel. They are dying to go back! The second floor lobby also had hot chocolate available at all times. That might have colored the kids judgement too! Overall, good place for family with kids. Lots of things to do within walking distance.

Stayed December 2013, travelled with family
Helpful?
Thank ZeeC71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, 7 January 2014
We think Kids....are people too!! I'm so glad they had a great time and we hopefully took a little stress off of you so you could enjoy all the hotel and CityScape have to offer. Come and visit us again soon. George says hello.

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
212 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

Stayed one night after driving back from Las Vegas. Book a suite with their last minute deal offer but were more than pleasantly surprised to find it was a corner suite with views and a free bottle
of wine was included in the price. Everything we've come to expect from a Kimpton: clean, well appointed rooms, excellent staff etc. Would highly recommend. However, on the way out the Cityscape parking attendant wanted to charge $27 for 1 day's parking! We told him we were at
the hotel and he looked for some sort of code that would presumably reduce that to the $12 we expected ... he didn't find it so just raised the barrier anyway ;-)

Room Tip: Upgrade to a corner room or city view.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TucsonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Phoenix

Property: Kimpton Hotel Palomar Phoenix
Address: 2 East Jefferson Street, Phoenix, AZ 85004-2573 (Formerly Palomar Phoenix)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Green Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#6 Business Hotel in Phoenix
#22 Family Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Hotel Palomar Phoenix 4*
Number of rooms: 242
Official Description (provided by the hotel):
Stylish Sophistication. Artistic Expression. In constant pursuit of the extraordinary in urban downtown Phoenix. With big-city flair befitting the nation's sixth largest metropolis, Kimpton Hotel Palomar Phoenix is contemporary, connected, and cosmopolitan. The prime downtown location in the shopping, dining, and nightlife hub known as CityScape positions guests among the best of the city, while upping the ante of upscale style and comfort. Impressively sleek design breathes chic peace and serenity into some of the largest rooms in Phoenix-at least 410 square feet-and takes luxurious comfort to a grand scale in the hotel's suites, spanning up to 1,700 square feet. It's a new frontier of four-star amenities, an ideal setting for guests to contemplate their next inspiring adventure while gazing over the urban landscape and distant mountains. Kimpton Hotel Palomar Phoenix's third floor plays host to a stunning and inviting rooftop with a pool, cabanas (all with views of downtown Phoenix), and LUSTRE Rooftop Bar, an open-air bar with local and seasonal specialties. This spectacular perch is where guests and locals soak in the atmosphere, lounge poolside, feast on fresh juice by day and sip a cocktail by night, while reveling in the impeccable, exclusive service. The hotel's tailored environment also lends itself to 15,000 square feet of meeting and event space. Catering from Blue Hound Kitchen & Cocktails, famous for innovative fare, adds that last delicious detail. Intentionally understated and attracting the driven esthete, Kimpton Hotel Palomar Phoenix wraps guests in a sharp, curated atmosphere. ... more   less 
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Also Known As:
Kimpton Hotel Palomar Phoenix Arizona

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