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“Super cool, comfortable and well-run”

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Kimpton Hotel Palomar Phoenix
Ranked #6 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
Nacogdoches, Texas, United States
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Super cool, comfortable and well-run”
Reviewed 7 August 2014

I loved this property. The vibe is youthful and prosperous. The room was spacious, squeaky-clean and the design was very cool. The staff were friendly and efficient (and I got vouchers for two free cocktails because it took maybe 90 seconds before my room was ready). The main bar was very nice (the menu was not exactly my bag, but the food was good). The highlight was the rooftop pool bar with DJ. Beautiful views, beautiful people, beautiful weather (actually it was about 100 degrees but it was so dry and breezy it was more than tolerable). Downtown location near the sports arenas and plenty of dining and conveniences. Short cab ride to the airport. I would DEFINITELY be happy to return.

  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,005 reviews from our community

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Traveller tips help you choose the right room.   Room tips (248)
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English first
Level 4 Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2014

Came here for a birthday stay-cation. Requested a room with a view of South Mountain, and the view is amazing. I was born in the Valley, and was thrilled with the view. I see South Mountain every day, and I had never seen it like this before.

The room (a single king) was spacious, modern, and well-appointed. The A/C worked like a charm. It is a beautiful space. I requested an early check-in, and the room was ready around 11AM!

Walking distance to all kinds of restaurants and bars. Excellent location.

The only downer was the dining experience at the Blue Hound. The food was exceptional, yet the service left a lot to be desired. My partner was essentially ignored; she sat at the bar with an empty drink over and over again. I had to flag the bartenders down for her on multiple occasions. We spent a pretty-penny there, and we did not receive commensurate service. As people of color, her invisibility to the staff played into the worst stereotypes of Arizona.

So, stay at the hotel; this is a great property! Avoid the Blue Hound.

Room Tip: Request a room with a view of South Mountain. Also, during the summer, the pool turns into an MTV P...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Canton, Ohio
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 August 2014 via mobile

I spent the past Sun-Tues at the Kimpton Hotel on business. During my time there, I couldnt have been more pleased with the level of service I was provided.

I forgot my fingernail clippers and some were sent to my room, the room service workers were super frendly and helpful, and lets not forget about the 5pm-6pm free wine hour if you are into that kind of thing.

Comfortable bed, HDMI inputs on the flat screen tv if you want to bring a PS4 or Xbox 1 for the little ones, awesome swimming pool and restraunt available for you. Wifi is available for $12.99 per device, and there is also a hard wire connection.

Within walking distance (5 min): Hardrock Cafe, laundry mat, Golds Gym, bowling Alley, comedy club, Barber shop, CVS pharmecy, Chipotle and a few other eating joints. I highly reccomend the Copper Blues for a drink and excellent live entertainment.

Great stay, would love to use their hotel in the future.

Stayed August 2014, travelled on business
Thank DDmcCarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seal Beach, California
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 August 2014

I'm definitely a Kimpton fan and this property delivered on service, decor, and cleanliness in usual Kimpton style. I just had a brief one night stay for business. The location is great if you are attending anything at the US Airways Center as it is literally across the street. Plus super close to the airport. Lots to walk to as well (when it isn't 120!). Only downside that I found at this property is that noise travels between rooms (seems like via the vents??) to the point that I could actually hear a conversation taking place in the bathroom from the room above/next to mine. Regardless of that I would definitely stay again!

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
1 Thank BrandiLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 August 2014

We were in town for the Lady Gaga concert and stayed in your hotel. From start to end we loved it! Room was ready for us when we arrived, it was clean and very comfortable. Breakfast at The Breakfast club was great! The vouchers really helped too!! Thanks for the great service!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1 Thank mj70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 July 2014

Stayed for a "staycation" 2 nights. Friendly staff, clean hotel. The pool and service by the pool were great. Highly recommend. Plus close to all the downtown activities. Very modern and trendy hotel.

Room Tip: I think any room will have a good view of downtown Phoenix
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Green Features: They offered recyclable options in the guest room. They have environmentally practices.
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank jbn46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
106 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 31 July 2014

Lets talk about first impressions: I rocked up at the Palomar with nothing but my laptop bag after the airline lost my baggage.

After 24 hours of travel, I wasn't a pretty - or patient - sight. As I explained my predicament at check-in, the folks at the reception immediately pull together a bag with basic toiletries and gave me tips on where I could buy some replacement clothes. That, essentially, set the tone for the rest of my stay and I wouldn't think twice about staying there again when I'm in Phoenix.

The hotel is trendy - its restaurant is a great place to people watch - and centrally located. The staff are courteous but not intrusive; and the rooms are amongst the nicest I've stayed in, in the US.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1 Thank travelgoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Phoenix

Property: Kimpton Hotel Palomar Phoenix
Address: 2 East Jefferson Street, Phoenix, AZ 85004-2573 (Formerly Palomar Phoenix)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Phoenix
#1 Romantic Hotel in Phoenix
#2 Luxury Hotel in Phoenix
#2 Green Hotel in Phoenix
#6 Business Hotel in Phoenix
#22 Family Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Hotel Palomar Phoenix 4*
Number of rooms: 242
Official Description (provided by the hotel):
Stylish Sophistication. Artistic Expression. In constant pursuit of the extraordinary in urban downtown Phoenix. With big-city flair befitting the nation's sixth largest metropolis, Kimpton Hotel Palomar Phoenix is contemporary, connected, and cosmopolitan. The prime downtown location in the shopping, dining, and nightlife hub known as CityScape positions guests among the best of the city, while upping the ante of upscale style and comfort. Impressively sleek design breathes chic peace and serenity into some of the largest rooms in Phoenix-at least 410 square feet-and takes luxurious comfort to a grand scale in the hotel's suites, spanning up to 1,700 square feet. It's a new frontier of four-star amenities, an ideal setting for guests to contemplate their next inspiring adventure while gazing over the urban landscape and distant mountains. Kimpton Hotel Palomar Phoenix's third floor plays host to a stunning and inviting rooftop with a pool, cabanas (all with views of downtown Phoenix), and LUSTRE Rooftop Bar, an open-air bar with local and seasonal specialties. This spectacular perch is where guests and locals soak in the atmosphere, lounge poolside, feast on fresh juice by day and sip a cocktail by night, while reveling in the impeccable, exclusive service. The hotel's tailored environment also lends itself to 15,000 square feet of meeting and event space. Catering from Blue Hound Kitchen & Cocktails, famous for innovative fare, adds that last delicious detail. Intentionally understated and attracting the driven esthete, Kimpton Hotel Palomar Phoenix wraps guests in a sharp, curated atmosphere. ... more   less 
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Also Known As:
Kimpton Hotel Palomar Phoenix Arizona

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