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“Simply amazing facilities and blown away by the service”

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The Clarendon Hotel and Spa
Ranked #17 of 174 Hotels in Phoenix
Certificate of Excellence
Phoenix, Arizona
2 reviews
“Simply amazing facilities and blown away by the service”
Reviewed 9 January 2011

The Clarendon is a great facility in a great location. There are no facilities in this part of Phoenix that rival it. Their service from beginning to end is top-notch and should be a destination for out of town guests or Phoenicians looking for a staycation.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jasonpff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (285)
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English first
New York City, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2011

My husband booked the hotel via the internet because it lloked like a beautiful, trendy hotel. Although the hotel looked great on-line, in person it looked run down and dingy. The area in downtown where the hotel is located is also not the best area. We ended up cancelling our reservation and booking another hotel in Scottsdale. I wish the hotel looked as good in person as it did on its website!

  • Stayed December 2010, travelled as a couple
    • Location
    • Cleanliness
Helpful?
1 Thank travel12389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
Reviewed 25 December 2010

This hotel was an oasis of excellence in a long cross-country trip punctuated by mediocre to disgusting overnight stays. The Clarendon stood out from the crowd so distinctly that we stayed an extra day in Phoenix just to savor all the amenities of this boutique hotel.

At first the service fee hit me in the face, but you get a LOT for it. Free parking, snack bar, turn down, free internet, bottled water, and on and on. You'd spend more than the service fee for even half of what it includes. Go for it! A good many hotels hit you with, "Oh by the way, parking is $XX a night" - and every little thing adds to the bill. Not at the Clarendon.

Best night's stay on the whole trip - best value, too.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Downsouthdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sherman oaks ca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2010

I found the Clarendon to be a wonderful hotel for business or leisure. The suites are beautiful, and the beds are the best! Never slept so well!

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susanjane_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2010

I JUST ADORE THIS PLACE!!! I live in the city and it's still a great place to go have drinks, lounge by the pool, or hang out on the rooftop and listen to good music. Couldnt be better :)

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jessicanne08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2010

This hotel is fantastic, lovely, different style, comfortable.
Pool area is very very attractive, colorful with music.
Bar is great and gorgeous, gorgeous rooftop bar/area.
All this with friendly staff and great location.
What a great energy !!
Way to go Clarendon. Congratulations !
Maria Helena Silva
Phoenix/AZ

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MariaHelena_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 November 2010

This place is lovely, cozy and inexpensive - just the opposiote of boring chain-hotels. I like The Clarendon in Phoenix, AZ very much: they have a cool pool with a huge hot tub, the design is very tasteful, the staff is friendly and helpful. There is a yummy Mexican-themend rastaurant, cool music everywhere, the rooms are spacy and comfortable. Don't expect it to be luxurous (the baths are a bit old), but it is fantastic value for the money.

Stayed November 2010, travelled on business
Helpful?
1 Thank duessitussi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXBen, Owner at The Clarendon Hotel and Spa, responded to this review, 20 November 2010
Thank you so much for your review - we love it when people "get it" and understand that we're basically great people with big hearts who care about our guests and want to make sure that you're having an awesome time at The Clarendon while in Phoenix.

When I bought The Clarendon just 6 years ago with friends and family members, using our home equity loans and credit cards, we had only one goal in mind: create something that the community would be proud of and create something that would make visitors think that phoenix was unique and different and cool and want to come back, and maybe one day the money would follow. Well, I think we're on the right path, although we're still waiting for the money part. ;-)

On the bathrooms, you'll be happy to know that we're working hard to improve them. 48 of the 105 guest rooms have been completed, and as the money comes in we're working on more - we just started 10 this last week now that the economy is coming back. We're resurfacing tubs, replacing the shower valves and hardware, getting fancy new shower curtains, black granite floors, artwork, etc. They're all going to be much much nicer.

Thanks again for your wonderful review - we appreciate your support!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Clarendon Hotel and Spa

Property: The Clarendon Hotel and Spa
Address: 401 W Clarendon Ave, Phoenix, AZ 85013-3411
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Phoenix
#6 Luxury Hotel in Phoenix
#14 Romantic Hotel in Phoenix
#26 Family Hotel in Phoenix
#46 Business Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Clarendon Hotel and Spa 4*
Number of rooms: 105
Official Description (provided by the hotel):
The Clarendon Hotel and Spa is located in the heart of Phoenix, close to the convention center, museums, parks, shopping, theaters, sports venues and concert halls. Walking distance to two Metro rail stations - $4 for a 24 hour pass, the system runs 24 hours (except 1am to 4am Monday through Thursday) and provides direct access to the Phoenix Sky Harbor airport SkyTrain. Full service spa on site. El Techo, our gorgeous rooftop SkyDeck overlooking the city skyline and surrounding mountain ranges, and the Oasis pool area with heated pool and jacuzzi and the world's largest outdoor water wall. ... more   less 
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Also Known As:
Clarendon Hotel Phoenix
The Clarendon Hotel And Spa Phoenix, Arizona

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