We stayed in a lock-off unit (no full kitchen), and it was fine for two people. I'm glad I didn't trade my Maui unit for this place though, because it wouldn't be worth it.
My first big beef with this place was that as soon as I walked in, there was no hotel book in the whole room. By hotel book, I mean the book that gives a map of the hotel, the amenities, the TV channel list, restaurants on-site and in the area, etc. I called the front and asked where it was, and they said they were in process of printing new ones. Not a good excuse. Also, there was no Where magazine in the room, just a permanent hard copy version of the weekly magazine, which is very cheap. I found out at the JW hotel guests though were given a copy of the weekly Where magazine though- the villa guests are not good enough I guess to get this.
The vacation club villas were a good 14 minute walk to the main JW Marriott hotel, since our villa was the farthest from the central area. Although I don't mind walking, I found the walkways to be awkward and disjointed, and there were no signs on how to get to the JW. The lighting between the 2 resorts was truly awful- way too dark to be considered safe. There was no "welcome owners" reception, and the activities at the JW were not readily shared with the villa guests. I found out at the JW about a nature walk given on Saturdays at the hotel, and I'm glad I went (it was great), but this wasn't advertised at the villas section. The market pantry was poorly stocked and pretty pathetic, with no decent magazines. Our TV turned itself on and off mysteriously (I think it had a broken touch sensor), and after I told the front desk, she said someone would come and look at it. Nobody ever came. No room tidying was ever done, so I can't speak of the housekeeping. The location was very good, but the resort just isn't good enough to be a true destination. The JW however was very nice, but I felt so separated from it with the lack of signs and lighting. The villa guests seem second rate to the hotel, and I would never buy one of the villas. The shuttle that ran between the two resorts was never useful for us, since I didn't want to stand and wait when I could just walk and get there faster. The spa was excellent and the on-site hotel restaurants were very good. I loved how they had cold water available all around the hotel, villas, and pools.
The resort was very nice, with comfy beds, good towels, etc...everything you expect from Marriott. The flair was all at the JW however, but the main pool section at the villas was a good size and had a fun waterfall in the center of the pool. We saw tons of rabbits on the grounds, which was cute, and some interesting birds. We hiked up Camelback Mountain, which was awesome, and I would highly recommend it. It is was strenous though, and you need to be adventurous to do it.
We ate the the breakfast restaurant at the JW and at Roys also, they were very good. The villas has no restaurant, but there is a shack at the pool area that serves typical fried food wonders.
I though the Phoenix area was wonderful, with a great climate, and beautiful scenery. There are lots of day hikes to do, so it was hard to choose just one due to our time contraints. The airport was only about 20 minutes aways and we didn't encounter any big traffic tie ups.
Of the JW wasn't there, this place would be sooo boring.
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- Also Known As:
- Marriott`s Canyon Villas Hotel Phoenix
- Marriotts Canyon Hotel
- Marriott Vacation Club Phoenix
- Marriott Phoenix
- Phoenix Marriott
- Marriott's Canyon Villas Phoenix, Arizona