My experiences of Airport Hotels are that they cater for people who are probably only going to stay a night or two in between flights or moving on. This was in fact mostly the case, especially in our case. I saw pilots, cabin crew and bleary eyed passengers as well as regulars at this hotel and they all appeared to be comfortable in this clean and pristine hotel.
My father and I had only stayed for a single night while we continued our journey by road the next day, but I am very impressed with the condition of the room with only a few minor grumbles. The room was on par with much grander hotels I have stayed in. The first grumble was as we walked in there seemed to be no immediate light switch and the room was enshrouded in darkness. The only way we could get some light into the room was to fumble into the bathroom where there was a light switch for the bathroom only. We only found the side lamp switches and in the 16 hours we spent in that room, we still never found the main overhead light switch. I saw the light, but there was no card slot, no obvious switch. We relied on the bedside lamps which seemed to be plenty of in that room. Which brings me onto the second grumble: the lamps were practically falling apart and felt dangerous to use. The buzzing on a couple of the lamps made me very weary to use them. I forget the room no, maybe 356, but it was on the third floor, at the very end on the right. The third grumble (and last) is that, Damn, that aircon unit on the window is noisy. It was like sleeping next to a jet engine. Too hot with it off though so we had to put up with it all night, I suppose you just get used to it.
Now the grumbles are out of the way let me say that this hotel was excellent. Every corner was clean and smelled fresh (not that I smelled every single corner). The staff was equally fresh and courteous (no smelling of the staff) and I must especially note that the Big Grill restaurant staff made us both feel like the most important people in the hotel. I forget your names, but thank you to a wonderful introduction to your wonderful state and country.
We didn't use the pool so I can't comment on it, but I did peek inside the training room and business centre which both look well presented and functional.
The location of the hotel is perfect for the airport. We hopped on the new (and free) skytrain to the end terminal and hopped off, walked a block and a half north to the hotel. That was it. Although I think hotel was designed to be driven to as there was no path to the hotel and we had to trundle our cases through the gutter. Needless to say that Phoenix is a very pedestrian friendly place to walk about.
This hotel would also serve as a main base for exploring the city. Its not too far from the Light Railway (Tram to us UK people), which pulls into the same station as the Sky Train. The Light Railway visits all the best areas of Phoenix and its only $4.00 for a fully activated Day Pass.
This hotel seems to cater for disabled/handicapped visitors just as well as abled visitors. There are ramps everywhere and plenty of space to direct mobility devices about without hampering the walkways of corridors. I'm sure the more than compliant staff would be willing to assist anyone who asks or just appear to need it.
As for taking children, the hotel is probably on par with every other hotel. While I am my father's child, I am an adult in my thirties so I didn't require a creche at this time, not that I saw one. I suspect that there wasn't any childrens activities and the single pool probably wouldn't suit excited children without upsetting some of the weary travellers shedding their jet lag.
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- Also Known As:
- Radisson Phoenix
- Phoenix Radisson
- Radisson Hotel Phoenix Airport Arizona