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“Great Service - Great Hotel”

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Radisson Hotel Phoenix Airport
Ranked #28 of 174 Hotels in Phoenix
Reviewed 12 May 2014

We booked this hotel online and were pleasantly surprised with the hotel and its services. From the front desk staff to the restaurant waitresses, we were treated like royalty. Rooms were extremely clean and well appointed. We would definitely return to this hotel and will recommend it.

  • Stayed: April 2014, travelled with family
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Thank betty_1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 20 May 2014

Thank you for your feedback and the great recommendation. I am delighted to hear that you enjoyed the hotel, staff and overall service. I look forward to your next stay.
Sincerely,
Ted Trembath - General Manager

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622 - 628 of 1,050 reviews

Reviewed 8 May 2014

My wife and I missed our late night connection to Miami to continue on to our Caribbean cruise and by chance selected the Radisson Airport for its convience to the Airport. From our pick-up at the Airport to a return transfer to the airport the staff at the Radisson made us forget about our situation and made us realize that our vacation really had begun with the stay at their hotel. We were treated with such friendly hospitality it felt as though they were saying that they were sorry for the missed flight...even though they had nothing to do with it. Rooms were clean and comfortable; a little tired but very comfortable and the staff was outstanding. Our shuttle drivers were most accomodating and the front desk personal could not have been friendlier. We were really surprised at the quality of the buffet breakfast...many selections. First time users of Radisson...but not the last.

  • Stayed: April 2014, travelled as a couple
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1  Thank Barb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 12 May 2014

Thank you for your beautiful comments regarding your unexpected experience at the Radisson Phoenix Airport. I will share with this with the team as they are so proud to turn a negative airport situation into a beginning of a great vacation. Thanks for mentioning our friendly staff, clean rooms and quality buffet breakfast. I hope you can plan a separate Phoenix vacation sometime to visit us again and enjoy the great area surrounding the hotel and the valley of the sun.
Be well,
Ted Trembath - General Manager

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Reviewed 3 May 2014 via mobile

On arrival at Phoenix airport after multiple delayed flights we were delighted to see the Radisson transfer. Great service, clean and quiet rooms that's all we needed and received. Breakfast buffet or a la carte with helpful staff.

  • Stayed: June 2013
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Thank AMPAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 8 May 2014

Thank you for taking the time to write about your experience at the Radisson Phoenix Airport. We are delighted to read that you enjoyed the clean, quiet rooms with great service from the team. I hope you can join us on your next trip across the pond!
Best wishes,
Ted Trembath- General Manager

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Reviewed 30 April 2014

my wife and i came late in the evening to phoenix and picked this hotel by chance and stopped merely because we didnt want to drive any further. we were a little peckish and ordered in a pizza which we picked from a local area guide book. in a short time a pizza was delivered to our room with soft drinks.The hotel was pleasant and the staff were very helpful.we had no complaints.

  • Stayed: September 2013, travelled as a couple
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Thank g1000_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 2 May 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you found us on your journey through Phoenix. Thanks for commenting on the pleasant and helpful staff. We look forward to your next stay.
Sincerely,
Ted Trembath - General Manager

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Reviewed 22 April 2014

I needed to have a room at airport last minute. Desk clerk made reservation smoothly over phone with a great rate...better than consolidators I might add. Check in was easy, friendly service clear directions and instructions for use of early a.m. shuttle to airport. Shuttle was on time, courteous and comfortable.
King room was lovely, clean and tasteful. Coffee in lobby could have been stronger for us east coast coffee drinkers.
Thank you Radisson for making a difficult last minute trip easy.

  • Stayed: April 2014, travelled solo
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Thank windyday_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 28 April 2014

Thanks for your perfect review. I am so pleased the team could make your experience smooth from start to finish. Being an Airport hotel, we have many guests who are in for last minute trips, so thank you again for sharing the specifics of how we can make life easier in a tough time. Hopefully you can stay longer and enjoy some of the other hotel amenities on your next planned trip!
Best wishes,
Ted Trembath - General Manager

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Reviewed 12 April 2014

I have to admit that I spent only a few hours in this hotel. Got in late from touring Arizona, and was ready to fly home early next AM. This hotel was just right for what I needed. It was clean, comfortable, and close to the airport. The front desk clerk was able to give us directions for a quicker way to get to the rental car return, though it still took 15 minutes to get to the airport. The gas station across the street was convenient for filling up the car before returning it. I can't comment on any of the hotel amenities, though, but the room was nice and we got a corner room as I requested it be quiet. It was, though, a bit expensive.

Room Tip: I requested a quiet room and got one in a corner. It was quiet.
  • Stayed: April 2014, travelled with family
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Thank hernse1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 14 April 2014

Thanks for your review of the Radisson Phoenix Airport. I appreciate you taking the time to write about your quiet stay and the location of the hotel. I hope you can visit us again for longer stay to enjoy our pool, fitness center and central location to the valley's finest tourist destinations.
Best wishes,
Ted Trembath - General Manager

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Reviewed 9 April 2014

I still give it a very good rating for location, pleasant staff and nice restaurant. Asked for extra bedding for the sofa bed and just received basic bedding. My 16 yo still managed to sleep on it as long as he didn't move around much.

Once you fold out the sofa bed, you have to walk sideways to get around your room. Seemed like an excessive amt. of furniture for a queen + separate studio.

Room Tip: We were high up - no problems. Once you fold out the sofa bed, you have to walk sideways as soon a...
  • Stayed: March 2014, travelled with family
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1  Thank Crystal_StarrWeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadGM, General Manager at Radisson Hotel Phoenix Airport, responded to this reviewResponded 14 April 2014

Thank you for your feedback and for taking the time to write about your experience at the Radisson Phoenix Airport. I am delighted to read that you enjoyed the RBG Bar & Grill, pleasant staff and good location. I apologize that the pull out sofa bed was not satisfactory and we will use your feedback in our planning of the room’s renovation upcoming. I hope you can come and visit us again soon!
Sincerely,
Ted Trembath - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Phoenix Airport

Address: 427 N 44th St, Phoenix, AZ 85008-6573
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Phoenix
#17 Romantic Hotel in Phoenix
#19 Business Hotel in Phoenix
Price Range: £58 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Phoenix Airport 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Phoenix
Phoenix Radisson
Radisson Hotel Phoenix Airport Arizona

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