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“Comfortable and clean”

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Courtyard Phoenix West/Avondale
Ranked #74 of 173 Hotels in Phoenix
Certificate of Excellence
Reviewed 18 January 2014

Out here on business and found this hotel to be clean and comfortable. Not spectacular, but not bad for a Courtyard. The breakfast buffet in the morning was terrific - Maria takes great care of all the guests and there's plenty of great food, including eggs and omelets to order. However, I would look elsewhere for lunch or dinner - the lobby bar offerings are very limited.
Fitness center was fine - never had to wait for a machine and could make do with the weights and mats to get some "travel fitness" in after work.
Wake up calls were always on time and the desk staff was very friendly.
If you stay, ask for a room facing out the front of the hotel. Extremely quiet and no noise issues whatsoever - had some of the best nights' sleeps there!
Decent stay - no problems.

Room Tip: Ask for a room facing the front/parking lot. Very quiet with none of the bothersome highway noise...
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  • Stayed: January 2014, travelled on business
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Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 - 113 of 169 reviews

Reviewed 30 December 2013

Having stayed in various courtyards over the years, and this is definitely one of the better ones. The room is big, the deco is nice, the bed is comfortable. As a Marriott platinum member, I normally avoid CYs because they don't offer complimentary breakfast. But being a first timer at this location, I was offered a free item from the market which is a nice gesture.

It's a one-night stop-over on our way home from Grand Canyon. So didn't try any of their facilities.

would come back again, if I'm visiting the area.

Room Tip: facing the other side of the freeway
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  • Stayed: December 2013, travelled as a couple
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Thank K L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

I stay in Marriott Hotels 70+ nights a year, so I'm typically a fan. This one was a poor experience. The West side of the hotel is too close to the Interstate and road noise is an issue. More disappointing, was the lack of service I experienced when I realized the coffee maker in my room was missing a part. Called the front desk and the girl was ambivalent and seemed troubled to have to deal with it. Said maybe she could find someone to fix in but it would be a while. All that was needed was to bring one from the empty room next door.
Disappointing experience all the way around.

  • Stayed: December 2013
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Thank mbogo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivonne C, Manager at Courtyard Phoenix West/Avondale, responded to this reviewResponded 10 December 2013

First, I would like to personally apologize for your poor experience with us. We pride ourselves on going above and beyond for our guests and the front desk associate you dealt with obviously fell short of that. I can assure you that we take our comments very seriously and will take every step to ensure that this does not occur again and that our staff learns from this example. I greatly appreciate your feedback and would love the opportunity to further discuss this with you at your convenience. Please feel free to contact me personally at 623-271-7660.
Ivonne Caldwell-Saar
Assistant General Manager

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Reviewed 11 October 2013

Had to go to PHX for training and the hotel was the best part of the trip. I actually wouldn't mind going to training more often as long as the hotels we are assigned to stay at are of this caliber. Rooms were nice, well equipped, comfy beds, helpful and pleasant staff, good food and easily accessed from I10 and the 101.

  • Stayed: October 2013, travelled on business
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Thank Adj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

We stayed here as a family for just the one night on and had two rooms across the corridor from each other. The hotel seems quite new and has a huge pool and a spa. Dinner was ordered via the bar and the food arrived in quick time. We left too early for breakfast. The only down side was that when we arrived there was no-one on reception and we had to wait 10 minutes to check in. Our flight left at 8 am and we thought we would have plenty of time if we left the hotel at 5:30 am. However, traffic on the freeway was very heavy and it took much longer than we expected to cover the 23 miles to the rental car center to drop off the car. The rental car centre is about 5 miles from the airport and you need a to catch a shuttle bus so allow extra time for this. We only just made it in time.

  • Stayed: October 2013, travelled with family
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Thank Walnut_King
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013 via mobile

This hotel is very clean and the pool is beautiful. The rooms are nicely decorated and have a mini fridge. It would have been nice to have a microwave. It is in a great location close to eateries and shopping

  • Stayed: September 2013
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Thank Reddsbaby12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013 via mobile

Stayed here as part of a road trip from Washington state to Phoenix. Room was clean enough however, it was not the one I had reserved. Put me in a king instead of a double queen. The air conditioner/fan was an all or nothing situation and when off the room was sweltering, when on frigid. The fan blew directly on the bed and could not be controlled on the unit. The place was very noisy. I was surrounded on all sides by a boys high school baseball team. They were up yelling til late and woke up at 6 am and continued with the running of halls, door slamming, etc. the mini fridge made a horrendous noise and I had to unplug it to get to sleep. The alarm click went off by itself at midnight. Went down for breakfast, appeared to be a buffet-not. Got the luxury of paying $12 for a couple pieces of bacon and fake eggs. Absolutely not worth the money. Huge disappointment.

  • Stayed: September 2013
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Thank Sheri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, General Manager at Courtyard Phoenix West/Avondale, responded to this reviewResponded 4 October 2013

Dear Valued Guest,
Please accept my sincere apology for the experience you had at the Courtyard by Marriott Phoenix West Avondale. It is our goal to exceed your expectations and I am sorry we fell
short during your stay. We would like to invite you to come stay with us again in the
future.
Thank you so much for your business.
Sincerely,
Laura McCarter
General Manager

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Additional Information about Courtyard Phoenix West/Avondale

Address: 1650 N 95th Ln, Phoenix, AZ 85037-1116
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Phoenix
#43 Business Hotel in Phoenix
Price Range: £74 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Phoenix West/Avondale 3*
Number of rooms: 127
Official Description (provided by the hotel):
Courtyard by Marriott Phoenix West/Avondale is located in Phoenix, Arizona, just minutes from Westgate City Center, home of the Fiesta Bowl, Ak- Chin Pavilion, and University of Phoenix Stadium. We are also convenient to Phoenix International Raceway, Cabela's, and downtown Phoenix. Enjoy complimentary wireless high-speed Internet access throughout the hotel, a delicious breakfast at the Courtyard Cafe, enjoy a beverage, appetizer, sandwich or salad in our lounge area, or grab a snack at the 24-hour Market. ... more   less 
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Also Known As:
Courtyard By Marriott Phoenix West/Avondale Hotel Phoenix
Courtyard Phoenix West/Avondale Arizona
Phoenix Courtyard
Phoenix Marriott

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