We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western InnSuites Phoenix Hotel & Suites
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Parking
  • Pool
View Hotel
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,056)
Filter reviews
1,056 results
Traveller rating
452
333
154
67
50
Traveller type
Time of year
LanguageAll languages
More languages
452
333
154
67
50
Show reviews that mention
All reviewssocial hournorthern avenuefree beer and winedreamy drawpretzelshappy hourpresidential suitebreakfast roomno elevatorgreat place to stayyogurtclean roomshot breakfasthot tubeasy accessspring trainingbed was comfortable
FilterAll languages
Updating list...
692 - 697 of 1,056 reviews
Reviewed 20 July 2014 via mobile

The Best Western in Phoenix, Arizona. . Was a great stay. ..I can contest to the service that is was five star treatment... From the a/c to the pool and jacuzzi. .. To the breakfast time in the morning..I liked it all...The location was great.. I had everything in short distant reach. ..

Stayed: July 2014, travelled with friends
Thank krissmi7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mila s, Front Office Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this reviewResponded 28 July 2014

Dear Valued Guest,

Thank you for taking the time to complete a review of our location. We are so happy to hear you enjoyed your stay and hope to see you again!!

Thank you,
Mila Stouffer
602-997-6285 ext. 309
mstouffer@innsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Staff was friendly and professional. The room was the best we had had in Phoenix.the area is near to restaurants shopping, even hiking trails. The hotel gives a feel of privacy and seclusion rare in an area of a million plus population.




  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mila s, Front Office Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this reviewResponded 18 July 2014

Dear Valued Guest,

Thank you for choosing to stay with us. We know you have a lot to choose from in the Phoenix area and we appreciate your business.

Thank you,
Mila Stouffer
602-997-6285 ext. 309
mstouffer@innsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

Have stayed at this hotel on several occasions and have always found my room and facilities clean and well maintained.The staff are always very friendly and very prompt in fulfilling our requests..especially Mila and Chelsea.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Cal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mila s, Front Office Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this reviewResponded 18 July 2014

Dear Valued Guest,

Thank you so much for taking the time to complete a review on our location. I love to hear from all of our guest, however when hearing from our frequent guest it is especially nice. It means we must be doing something right. Once again thank you and we look forward to having you stay with us again soon.

Warm Regards,
Mila Stouffer
602-997-6285 ext. 309
mstouffer@innsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

Hotel is in excellent location to food and the mountain views are beautiful. Convenient to airport and highways. Friendly staff, clean rooms. We had to print out flight information. Just had to go to the lobby. They had computer and printer. Even had a little book reading nook :-)

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jacqueline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mila s, Front Office Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this reviewResponded 14 July 2014

Dear Valued guest,

I would like to thank you for completing your review of our location. We are so happy you enjoyed your stay with us and hope to see you again soon!!

Thank you,
Mila Stouffer
Front Office Manager
602-997-6285 ext. 309
mstouffer@innsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

The hotel is in a very pleasant area and easy to find. The staff was very friendly and very helpful. We had a few minor issues with the room when we got there but the staff was very helpful and took care of the situation very professionally. I would recommend this Hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mila s, Front Office Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this reviewResponded 14 July 2014

Dear Valued Guest,

Thank you for your review and choosing to stay with us. We know you have a lot to choose from out there and we appreciate you staying with us.

Thank you,
Mila Stouffer
Front Office Manager
602-997-6285 Ext. 309
mstouffer@innsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews