I usually stick to four stars and above, but my wretched roommate was have "friends" over and I needed a crash pad. Booked blindly on Priceline and when this came up I was actually a little excited because I knew I used to be an embassy suites. The area is very questionable, but that's pretty much any airport hotel on or around 44th street. Front desk has some real opportunity for customer service improvements. My check in was really lame, the girl had zero personality. She didn't say how much was being authorized, the fact I'd booked through a third party and room and tax was paid for. Having worked 10 years in hospitality this is stuff I don't care to hear because I already know, but other guests may not, so when it's not conveyed it is a concern. The property is very nice. I had hoped to make use of the fire pits and patio, but they're very popular. The lobby bar looked really cool and had awesome drink specials, like $3 bloody Mary's on the weekends. My room was very nice. I had read here that the property climate system sucks and you get hot or cold, but not both. This time of year it worked to just keep my balcony door open, but it was kind of annoying I couldn't use the a/c. Bathroom is very small. Very. And if you have anyone in the living area, forget privacy if they need to potty. Ultimately, I was very impressed and would be delighted to stay here again.
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- Also Known As:
- Holiday Inn & Suites Phoenix Airport North Hotel Phoenix
- Holiday Inn And Suites Phoenix Airport North
- Embassy Suites Phoenix Airport
- Phoenix Embassy Suites
- Holiday Inn & Suites Phoenix Airport North Arizona