Everything was very good, but the breakfast and cooks were especially excellent. The room was quite spacious and we especially loved having several mirrors with plug-ins by them since there were several ladies getting ready at the same time.More
Everything was very good, but the breakfast and cooks were especially excellent. The room was quite spacious and we especially loved having several mirrors with plug-ins by them since there were several ladies getting ready at the same time.MoreShow less
I am pleased to hear that you ladies enjoyed your stay with us. Thank you for acknowledging our extremely talented cooks. We look forward to seeing you next time.
I am in a hotel about 45 times a year and this wins as the nastiest most worn out property I have stayed in in this decade,,, The Staff is nice as its not there place and or they don't stay on the property themselves.. Hilton is my preferred brand and I have 100 more good stories on their locations but this is sad/tired... I suspect there will be comment from the manager about this note - sorry I could not keep quite about this place. It can be clean but still worn out and this place is - Where did the pic of the property come from anyway, 1986?
I am truly sorry to hear that your stay was not up to your expectations. We are a vintage property but still believe and take pride in our Embassy Suites and Hilton Standards. We renovate and make improvements to our property every year to make sure our guests stays are as comfortable and convenient as possible. Again I do apologize. If I may be of any further assistance to you please do not hesitate to contact me at firstname.lastname@example.org
This is one of the best places to stay in Phoenix for the price. You can have a made-to-order hot breakfast and evening reception. The beds are very comfortable. The rooms are suites with a small refrigerator and microwave. It's like walking into a home, instead of just a room.
Thank you for your kind comments. I am glad to hear that you have enjoyed your stay with us. We love to make everything as comfortable and convenient as possible for our guests. We hope to see you again next time.
This property needs some updating BUT so does my kitchen. It all still works and effectively, as well. I loved sitting in the courtyard and watching the hummingbirds. Breakfast was excellent and Jr knows he sure can make an omelet, but then so could Adrian! We were in town for a wedding and a 50th birthday party, so we were going to have fun no matter what, but everyone at the hotel was an incredible asset in helping our mini vacation an even more joyous trip.
Thank you for your kind comments, our staff greatly appreciates them. we enjoyed serving you as our guest and are happy to hear that you have enjoyed your stay with us. We look forward to seeing you again whenever your travels bring you back to the Phoenix area.
It worked out for us on a quick weekend wedding and birthday party. It's close to all highways and plenty of places to eat. Rooms were clean and nicely furnished, good breakfast and staff was helpful.
I am happy to hear that you have enjoyed your stay with us. The pleasure was all ours serving you as our guest. we hope to see you again in the future.
I would not stay here again. The heating system did not work. The internet did not work and security was compromised. On the plus side, staff was friendly, breakfast was excellent and the room was clean. The location was somewhat awkward.
Thank you for your feedback. I am sorry to hear that your stay was not up to your expectations. For Internet acces in your suite you must charge it to your room. The fee is $9.95 for 24 hours. Gold and Diamond Hhonors members do receive complimentary Internet access as part of their benefits. We also provide complimentary Internet access in our public areas for our guests which include the lobby, pool and restaurant area. Security on our property is also never compromised. The resaons for the gate being open is that we keep in open daily from 6am to 7pm. After hours the gate is kept close and we have security on property. Thank you again for staying with us and I hope you will give us another chance in the future.