I had to book a last minute business trip to Phoenix and selected this location. Of course, I was in a rush and did not check Trip Advisor before hand. After I read the reviews, I nearly cancelled my stay. I am so happy that I did not do that. This property really over delivered! Complimentary airport shuttle and complimentary local area shuttle was just so convenient. Don, the driver, was amazing, friendly and caring, who remembered every detail about where I was going, and took good care of me. The 2 lovely ladies at check in were friendly and ever so helpful. My suite was immaculate and quiet. The bed was one of the best and I slept better than I have in any hotel. Complimentary Breakfast and Evening Cocktail Gathering were excellent. Good coffee is my hot button and their coffee was pretty good! Every staff member except the person who checked me out, went over and above and seem to truly love their work. I wouldn't recommend taking a long walk in this neighborhood but I felt totally safe at the hotel. There is a 7/11 across the street which was fine. My suite had a refrigerator and microwave which was a great touch to store and heat up left overs. This property is 2 miles south of The Biltmore Shopping Center and the drivers will take you from door to door. I did not hear a sound at night so the construction was solid. Kudos to Embassy Suites on Thomas Road for delighting this very picky traveler.
- Official Description (provided by the hotel):
- Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more less
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- Also Known As:
- Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
- Phoenix Embassy Suites
- Embassy Suites By Hilton Phoenix Airport Arizona