Well, this hotel did not quite live up to what I thought an Embassy Suites should be. Some of the staff was extremely friendly and accomodating, generally the staff during the day. The night staff was a little more hit and miss. We stayed a week on business. My room was exceptionally hot at night, and being on the second floor overlooking a parking lot, I did not want to leave my windows open. The AC did not work. On my last night I finally called to complain, at 10pm, and the "engineer" came with a fan. The hotel was nowhere near full, they could easily have moved me. Finally, when I couldn't lock my sliding door, I called again and was moved.
The hotel seemed reasonably clean, however, I developed a bacterial infection in my eyes (similar to pinkeye). It appears to be a 1970s apartment complex that was turned into a hotel--and not renovated in this century for sure.
The free breakfast is decent; the chefs who cook to order were all incredibly nice and efficient. The hotel restaurant was ok as well, nothing terrific.
The workout room was actually one of the nicest I have ever seen. Did not seem to fit with the rest of the facility.
- Official Description (provided by the hotel):
- Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more less
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- Also Known As:
- Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
- Phoenix Embassy Suites
- Embassy Suites By Hilton Phoenix Airport Arizona