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“Nice stay”

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Hampton Inn Phoenix-Midtown-Downtown Area
Ranked #10 of 174 Hotels in Phoenix
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice stay”
Reviewed 1 February 2014

Whenever I'm in the Phoenix area this hotel is my first choice. It meets all my business needs and the staff is extremely friendly with a "can do" attitude. They consistently make you feel welcome as their guest. I strongly recommend this hotel for comfort and service. They have a proven success rate with me.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Pbarnes205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
Dear Mr. Barnes,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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612 reviews from our community

Traveller rating
    375
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    53
    16
    5
See reviews for
152
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
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  • Any
English first
Flagstaff, United States
1 review
Reviewed 31 January 2014

Overall the stay in the Phoenix Downtown location on Catalina was pleasant. The staff were friendly and very helplfull. Being a "bottom-liner" and trying to type in 200 characters without writing a book makes me not want to do another review of any sort.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Havasu City, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 January 2014

A plumbing issue forced us to change rooms, but other than that this hotel has many pluses: 10 minutes from I-10, 15 minutes to state capitol, a feeling of security, spacious lobby, clean well appointed rooms, comfortable beds, and an efficient, courteous staff one would expect to find at a 5 star luxury hotel. This hotel seems to be preferred by business travelers. It is within walking distance to the St. Joseph's medical complex.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Havasuvian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
Well, it just goes to show that you do not have to be a 5 star hotel to provide 5 star service and we are glad you experienced that. We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Hills, Ca, United States
1 review
Reviewed 23 January 2014

While staying at the hotel I received great customer service. I loved all the amenities coffee bar, heated hot tub, pool, warm cookies and water and a nice workout room. The room was nice to. The staff was happy and friendly!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Draper, United States
1 review
Reviewed 20 January 2014

I was thoroughly impressed with the quality of service and the appearance of this hotel. I hosted an event during my stay and was pleasantly surprised about the staff continuously checking in with me to make sure everything was going well and that it looked nice. My room was also very nice and clean. I will definitely be staying at this location again in the future!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Chalese N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness, your meeting room and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange Park, United States
1 review
Reviewed 17 January 2014

Great hotel to stay at. They had great service and were very friendly. The complementary breakfast served a wide variety of selections from hot to cold items to chose from. The cost was also well priced for the location and quality of hotel. The exercise room is small with a couple pieces of equipment. If to many guest want to exercise, you will have to wait.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 January 2014

Front desk graciously accommodated an early check-in. Very helpful in providing directions and suggestions for local restaurants. The room was very clean and the bed comfortable. Checkout was quick and convenient. Appreciated the bottled water and cookies. I had a 6:00 am check-in at the hospital. Unsolicited, a staff member insisted that my sister take along some eggs and juice, even though the hotel's breakfast wasn't yet set up. This was greatly appreciated since she didn't have another opportunity to eat until afternoon. Great customer service!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share this with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix-Midtown-Downtown Area

Property: Hampton Inn Phoenix-Midtown-Downtown Area
Address: 160 W Catalina Dr, Phoenix, AZ 85013-4503
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Phoenix-Midtown-Downtown Area 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Situated just north of downtown, the Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including spacious guest rooms, plush bedding, ergonomic work desks, 32" HDTV, coffeemaker, and free WiFi. Additional property amenities include free hot breakfast available daily, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn
Hampton Inn Phoenix-Midtown-Downtown Area Arizona

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