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“Great Service & Friendly Staff”

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Hampton Inn Phoenix-Midtown-Downtown Area
Ranked #10 of 174 Hotels in Phoenix
Certificate of Excellence
1 review
“Great Service & Friendly Staff”
Reviewed 22 February 2014

Stayed for a Keller Williams Realty conference - convenient to light rail so no parking hassles at Phoenix Convention Center. And free buffet breakfast helps save time and provides energy for the day!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank T8619WFdavidk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 12 March 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location and breakfast. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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637 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
Reviewed 21 February 2014

Conveniently located about a block from light rail station; near deli, Starbucks and restaurants. Short ride on light rail to convention center. Complimentary breakfast has varied menu each morning plus bowl of apples and oranges through the day for healthful snack. Pool area off lobby is convenient with plenty of towels on hand.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 118andreaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 12 March 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, and breakfast. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Cruces, United States
1 review
Reviewed 17 February 2014

Husband was admitted in hopital and the stay there was very helpful . We will stay there again when we have to return again and will also pass all our information about the hotel to our friends and family.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 12 March 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff and location. We understand that having a family member in the hospital can be stressful and our goal is to be as helpful as possible during these situations. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valley Park, Missouri
Level 5 Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 February 2014

A great central locatoin within easy walking distance of several restaurants. I went to Gallo Blanco... took 15 minutes. The sleeping area and the bathroom was very clean. Breakfast was standard Hampton Inn - good. My only gripe, seeing the desk clerk/night manager taking a smoke break outside in the front of the entry way. I'm not the smoking police but that's just unacceptable in today's business world. Smokebreaks should be taken outside of the customer's view.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Economan1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 12 March 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team. We apologize for the smoking by the entrance and have addressed this issue.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Normal, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2014

First-rate service, cheerful and helpful staff, excellent breakfast, spacious, clean room with great amenities. Located in downtown Phoenix, close to museums and other high points. One of our best hotel experiences. Terrific value!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ChildDev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 12 March 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

Whenever I'm in the Phoenix area this hotel is my first choice. It meets all my business needs and the staff is extremely friendly with a "can do" attitude. They consistently make you feel welcome as their guest. I strongly recommend this hotel for comfort and service. They have a proven success rate with me.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Pbarnes205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
Dear Mr. Barnes,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you being a valuable repeat guest and taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flagstaff, United States
1 review
Reviewed 31 January 2014

Overall the stay in the Phoenix Downtown location on Catalina was pleasant. The staff were friendly and very helplfull. Being a "bottom-liner" and trying to type in 200 characters without writing a book makes me not want to do another review of any sort.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, 5 February 2014
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix-Midtown-Downtown Area

Property: Hampton Inn Phoenix-Midtown-Downtown Area
Address: 160 W Catalina Dr, Phoenix, AZ 85013-4503
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Phoenix-Midtown-Downtown Area 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Situated just north of downtown, the Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including spacious guest rooms, plush bedding, ergonomic work desks, 32" HDTV, coffeemaker, and free WiFi. Additional property amenities include free hot breakfast available daily, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn
Hampton Inn Phoenix-Midtown-Downtown Area Arizona

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