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“Great People, Great Place”

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Hampton Inn Phoenix-Midtown-Downtown Area
Ranked #9 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 23 April 2014

We checked in on a Sunday afternoon - the weekend manager (sorry I forgot her name) was great. The Hotel is clean, well located and taken care - but what really makes it special is the staff. The are polite, welcoming and helpful. If I were in hotel management, I would have my employees stay here to see how to turn a run of the mill Hampton Inn into a very nice place without spending a dime on furniture, rooms or facilities!

Room Tip: Stay on the street side if you want to avoid the noise
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  • Stayed: April 2014, travelled with family
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Thank travelingmarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 7 May 2014

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room cleanliness and our service. If you ever get in to Hotel management, please have your associates stay here, we would love to show them a few things.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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508 - 514 of 681 reviews

Reviewed 23 April 2014

My family and I were comfortable through out our stay. it was quiet and the breakfast was very good. I really dont have any complaints. The beds were very comfortable and soft. they also provided a play pen for my toddler.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Victoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 7 May 2014

Dear Victoria R.,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room cleanliness, breakfast and our service.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

The staff at this hotel is outstanding! The staff could not have been more helpful, friendly, and supportive. They went way beyond the "normal" staff in ANY hotel I have stayed! They were amazing! (offering help with transportation, free bottles of water, coffee available 24/7, fresh cookies...bowls of fresh fruits always available...help with safe deposit boxes... menus for a variety of dietary needs...and always done with smiles and kindness!) WOW!!!!
The morning breakfasts were wonderful.
I would stay at this hotel any time I am in Phoenix. It was an amazing experience!

  • Stayed: April 2014, travelled on business
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1  Thank Cheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 7 May 2014

Dear Cheri R.,

We want to thank you for your awesome comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room cleanliness, breakfast and our service.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

I stayed at this hotel with a colleague. The rooms were comfortable, with good facilities - large bathroom, shower, sink and plenty of hot water for showers, nice soaps, shampoos and clean towels. There was a coffee machine, fridge and microwave, with selection of coffees, which was replenished daily. The tv provided some distraction if required. The breakfast was a generous, fresh tasty buffet, which provided a choice of cereals, breads, pastries, fresh waffle maker, oatmeal, hot foods (scrambled eggs, cooked potatoes, sausages/bacon) and fresh sliced fruit. To drink you could have a choice of juices and range of coffees and teas. The breakfast staff was so helpful she would be serving you the whole range. This was particularly valuable for people who were visiting or attending the Hospital which was just next door. The reception staff would offer cold water if you were going out and cookies on arrival. They had helpful maps to get around town too.
There was a small outdoor pool with seating, which I used for a refreshing morning swim.
My room was cleaned and tidied daily, but my colleague had a different experience where her bed was left unmade and coffee pot wasn't cleaned at all, but she didn't want to say anything, so if this happens I would mention it to the management, who were very helpful and friendly.

  • Stayed: March 2014, travelled on business
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1  Thank JxMx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 10 April 2014

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room cleanliness, breakfast and our service.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

We are local but our home is 45 min away and we need a place to stay while attending a Wedding in Phx for the weekend....we radomly picked this hotel because it was seconds from the wedding venue, and WOW!! We would return in the future just for a staycation!!! It was AMAZING! HOT breakfast with the friendliest employee ever! A beautiful pool and jacuzzi that we could not keep the kids out of!! And the front desk made us WARM cookies upon our arrival :) It was the best experience EVER!!! I highly recommend:)

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 10 April 2014

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room. breakfast and our service. "Wow and Amazing" says alot.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

I enjoyed my stay. Next st joseph hospital, quiet street. Quiet. Nice breakfast in lobby. Friendly staff. Comfortable bed. Close to light rail and starbucks with a few eateries like panera bread . Would stay here again

Stayed: April 2014, travelled on business
Thank 153vickih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 10 April 2014

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, location to restaurants, guest room, breakfast and our service. We are a short two block walk to the light rail station. You can purchase an all day pass for only $4.

We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

The hotel is quite comfortable and the service great.
The rooms are not well decorated but do offer
fridge, microwave and iron.
The small breakfast room does not have enough
tables to seat everyone at rush hour.
The buffet is very complete but eating out of
styrefoam plates is comfortable or tasty.

  • Stayed: April 2014, travelled with friends
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Thank syan0vich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this reviewResponded 10 April 2014

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, room, breakfast and our service. We also have a pool area or meeting room for breakfast seating for our guests to enjoy. All of our paper products are ecoware, eco friendly products.


We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix-Midtown-Downtown Area

Address: 160 W Catalina Dr, Phoenix, AZ 85013-4503
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Price Range: £113 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Phoenix-Midtown-Downtown Area 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Situated just north of downtown, the Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including spacious guest rooms, plush bedding, ergonomic work desks, 32" HDTV, coffeemaker, and free WiFi. Additional property amenities include free hot breakfast available daily, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn
Hampton Inn Phoenix-Midtown-Downtown Area Arizona

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