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“This Place Was Rockin' Comi-Con Phx 2014”

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Hyatt Regency Phoenix
Ranked #27 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
Inyokern, CA
Level 3 Contributor
10 reviews
“This Place Was Rockin' Comi-Con Phx 2014”
Reviewed 19 June 2014

You can tell most of the staff has almost as fun as we did cause they loved talking about anything Comi-Con. In fact the staff was more excited that most of the other hotel guests. The rooms were always CLEAN. More than necessary. The maids did exceptionally. The valet parking was great
even during rush times and yes I did have to be a little patient or start early. The front desk answered all my questions and was always excited to be at their jobs. The bellmen helped greatly and had great attitudes. I am coming next year. Already made my reservations.

Room Tip: Pay the extra $17 to get the upgraded Comi-Con rooms. We had little to no abnormal noise. We shoul...
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Green Features: Don't care. I was there to have a good time and I don't normally waste my resources. I am glad they want to be conservative with their assets because it will keep the hotel quality high and keep the price of the rooms down.
  • Stayed June 2014, travelled with family
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Helpful?
Thank Debra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review, 3 July 2014
Thank you so much for sharing your experience here. We’re so glad to hear you enjoyed your stay! Our associates do enjoy comicon and we try to join in on the fun with our guests! Happy to hear that you will be returning again next year. We look forward to welcoming you back!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
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English first
Los Angeles, California
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 June 2014

Rooms are typical but well kept and appointed. Reasonable rates and clean. Check in and out all done on a kiosk if you chose so no waiting however no personal interaction with desk staff either. Pretty much what you would expect from a typical downtown big name hotel chain.

Room Tip: Good views from higher floors
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  • Stayed May 2014, travelled on business
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Helpful?
Thank stocway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review, 17 June 2014
Thank you for taking your time to write your review. We are happy that you were able to take advantage of our very convenient and central location, easy for both traveling in and out of Phoenix, as well as around the city. We hope to have you back again soon!
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Omaha, United States
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014

This is a very nice hotel and the staff was great and helpful. From check in to check out I felt very comfortable in this establishment. Being that this was Comic com 2014 and the hotel was right across the street from the convention center it was supper busy during con days. This isn't bad however, it did attribute for delays in service. With that said the staff was supper nice and if they were overloaded they did not show it. There were only 2 things that made this a 4 star instead of a 5 star. 2 of the 5 days we had to call to have our room cleaned and the sink drain in the bathroom drained supper slow (it didn't get fixed while we were there). I would stay there again for another comic con.

Room Tip: The room we had was in a great location. No opinion in choosing.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Ivan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review, 17 June 2014
Thank you for taking the time to share your valuable review regarding your recent stay at the Hyatt Regency Phoenix. I am glad that we were able to exceed your expectations while staying during comicon. I understand that at times our service may have suffered due to the overload in guests, but i am glad our associates made a good impression and were able to take care of you. We hope to welcome you back again next year!
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Toronto, Canada
Level 5 Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 June 2014

The room was beautifully decorated and the bed was super comfortable. We used the pool area and found it to be so relaxing under the canopies and on the great lounge chairs. The pool was refreshing and the hot tub was so relaxing at the end of the day.
The staff were excellent and went out of their way to direct us to the nearby restaurants, mall, movie theater, and the light rail transit (which is just a block away and so inexpensive and convenient) etc.
The food in the burger restaurant on the main floor of the hotel was surprisingly delicious and the service was very friendly. Starbucks right across the street too!!!!

Room Tip: I love the higher floors away from the inside exposed corridor but anywhere is a good choice.
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Fay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review, 13 June 2014
Thank you for your great review of the Hyatt Regency Phoenix, I appreciate you sharing about your fabulous visit with! Hope to see you in the near future.
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GA
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

I had some concerns when we arrived and learned that ComiCon was going on as we came in to town to watch our Braves take on the Dbacks. I was assured by the staff that the strange looking folks were harmless and we'd hardly even know they were there. Thanks to the great room they put us in, they were right. When I saw what year this hotel was built I was a little concerned that it my not be up to current 4 star standards but I was very pleased that it exceeded my expectations.

Room Tip: 4 Star quality within walking distance of Chase Field
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Redseapedastrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review, 13 June 2014
Thank you for taking the time to share your valuable review. I am glad to hear that we were able to exceed your expectations and create a memorable stay for you. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 5 Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 June 2014

We stayed at the Hyatt Regency for 2 nights, June 8-9, 2014, during Phoenix Comic Con. The Hyatt is adjacent to the Phoenix Convention Center, where the Con was held. The hotel was packed with convention attendees, many in costumes. It was a noisy, fun atmosphere, just what you would expect during this event.

The Hyatt staff was wonderful throughout our stay, from check-in to getting all of our stuff to the curb at check out. The hotel was very well staffed, even having 2-3 staffers at the elevators to keep traffic flowing smoothly. I expected to see some staff start to show signs of crankiness, but no, everyone stayed upbeat and seemed to enjoy working.

The hotel rooms themselves are dated but very clean, and the fitness center is large with plenty of equipment.

  • Stayed June 2014, travelled with friends
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Helpful?
Thank beckyinaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review, 11 June 2014
Thank you for sharing your kind words about our friendly staff and convenient location. We truly enjoy having Comicon so close to our hotel, and our staff eagerly participates in the fun! We hope to welcome you back again next year!
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Wool
Level 6 Contributor
271 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 June 2014

I have stayed here more than once as it is the main hotel for Phoenix Comicon, apart from the obvious mayhem when the 'circus comes to town' this is a great hotel to stay at, great rooms good location, and very helpful and friendly staff.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SLELWool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review, 11 June 2014
\We’re so glad to hear you enjoyed your stay! We are happy that you were able to take advantage of our very convenient and central location, easy for both traveling in and out of Phoenix, as well as around the city. Thank you for pointing out our friendly staff. They are always eager to assist guests and make everyone’s stay as enjoyable and unforgettable as possible. We hope to see you again at Comicon next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Phoenix

Property: Hyatt Regency Phoenix
Address: 122 N 2nd St, Phoenix, AZ 85004-2379
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#36 Family Hotel in Phoenix
#50 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
Official Description (provided by the hotel):
Situated in the center of this southwest cosmopolitan city, our downtown Phoenix hotel offers comfort and convenience. From spacious guestrooms to delicious dining to diverse city adventures, we invite you to stay and experience. Our hotel is only steps away from the Phoenix Convention giving you easy access to the best that Phoenix has to offer. ... more   less 
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix
Hyatt Regency Phoenix Arizona

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