I recently spent some time in the Phoenix and Scottsdale area, wanting to see sites and points of interest in both cities. This meant two hotels, which was not a problem. When making the decision on which HiltonHHonors property, the Hilton Suites Phoenix was the choice. The main reason for this property is the close proximity to the Metro Light rail line. The Thomas Rd. station is right by the hotel, and will take you into downtown Phoenix, to Sky Harbor, and to the east terminus point in Mesa (with stops in Tempe). I opted not to rent a car this trip and use light rail. It’s dependable and very affordable ($10.50 for a three-day pass).
This is definitely a business-oriented hotel! The entire hotel was not busy including the restaurant and bar. It was very, very quiet which was fine with me!
A nice surprise awaited me at check-in! Apparently my name was selected as the “best guest of the day”! This entitled me to a small bottle of wine and a fruit and cheese plate! Nice touch.
My room was a standard two-room suite with separate living and bedroom areas. The bathroom was spacious and had the new Peter Thomas Roth amenities. I heard that Hilton had just recently switched to these products, and I found them to be quite nice.
The hotel pool is located inside and overlooks the surrounding area, nothing spectacular. I was surprised to find an indoor pool in Phoenix! Adequate fitness center was located in close proximity to the pool, but I did not use it.
The hotel is designed much like an Embassy Suites, with the central atrium and rooms all opening out onto it. My thoughts were, was this once an Embassy Suite reflagged a Hilton Suites?
The one negative comment I have is the outrageous charge to use a computer in the business center! I travel with my iPhone (and had free Wi-Fi as a Gold) and was able to take care of email and airline check-in. You have the option of swiping a credit card for three minutes of free access and were not inclined to swipe a card for “free” access. I find it very interesting that most Hampton Inn’s, Hilton Garden Inn’s and other HiltonHHonors properties offer free computer access in their business centers, while many Hilton’s do not.
As a HiltonHHonors Gold I received coupons for the breakfast buffet. Both mornings the buffet was not available and it was menu service. Luckily my coupons covered the entire cost of my breakfasts. Being a holiday weekend the hotel had very few guests, it probably didn’t pay to have a buffet open.
I did not use the complimentary shuttle as the Metro light rail is just a few steps from the hotel (Thomas Road stop along Central Avenue).
I would highly recommend this hotel for business stays and for leisure stay also. If you don’t have an automobile the light rail can get you to a host of places such as downtown Phoenix, Tempe, and Mesa. Great property!
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- Also Known As:
- Hilton Suites Phoenix Hotel Phoenix
- Hilton Phoenix Suites Arizona
- Hilton Hotel Phoenix
- Phoenix Hilton