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“Amazing customer service, room, food, and pool”

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Wyndham Garden Phoenix Midtown
Ranked #64 of 174 Hotels in Phoenix
West Fargo, North Dakota
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing customer service, room, food, and pool”
Reviewed 3 June 2014

Jacob at the front desk and Emma in the restaurant were amazing as was all the staff I encountered. I loved the sleep number beds, lovely pool, and atmosphere. I plan to come back with my family. The food was great at the restaurant and close to public transportation.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn1714, Guest Service Manager at Wyndham Garden Phoenix Midtown, responded to this review, 6 June 2014
We sincerely appreciate you taking the time to post your comments after your recent stay at our hotel. It was very rewarding to read how enjoyable your stay was, and that you are looking forward to your return visit with your family. We take great pride in the customer service that we provide, and thank you for noting how much you appreciated the service.

Marilyn Edwards
Guest Service Manager
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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English first
Simi Valley, CA
Level 6 Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 May 2014

Stayed here two nights and it was nice. Carpeting in room and common area was pretty worn, but all other areas in the room were clean. The beds were nice, clean and comfortable. I wouldn't normally sleep next to an AC unit because of the random uncomfortable air, but I had no problem with this one. Bathroom had nice white fluffy towels and no complaints there. Breakfast was quite extensive with nice selection of savory hot food, waffle station, fruits, juices, coffee and teas. Didn't check out the pool because we were out all the time. Location is quite centralized to visit Scottsdale or restaurants nearby. We had dinner at this popular noodle restaurant and a treat at a shave ice place next to it, and then dim sum another morning. All within 10-15 minutes drive. We would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vacay2vacay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn1714, Guest Service Manager at Wyndham Garden Phoenix Midtown, responded to this review, 29 May 2014
We were very pleased to see how much you enjoyed your stay with us, in particular the hot breakfast in the morning and the clean, comfortable accommodations. We hope to be your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 May 2014

Stayed at the Wyndham for three days. The room was nice and clean but the hotel common areas are fairly run down and showing their age. The staff was nice and the breakfast was above average for hotels. Had a self serve breakfast bar with hot food as well as cereals, bread, fruit and juices. The garden area was well maintained and the restaurant had outdoor seating overlooking it. Would probably stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WestwardBound54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn1714, Guest Service manager at Wyndham Garden Phoenix Midtown, responded to this review, 29 May 2014
Thank you very much for your kind comments, and for taking the time to share your recent experience at our hotel with others. We hope to be your hotel of choice in the midtown Phoenix area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Phoenix Midtown

Property: Wyndham Garden Phoenix Midtown
Address: 3600 N 2nd Ave, Phoenix, AZ 85013-3941 (Formerly Phoenix Place Hotel & Suites)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Business Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Wyndham Garden Phoenix Midtown 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Radisson Hotel Phoenix City Phoenix
Radisson Phoenix
Phoenix Radisson
Wyndham Garden Phoenix Midtown Arizona

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