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Howard Johnson Phoenix Airport/Downtown Area
Ranked #124 of 175 Hotels in Phoenix
Prescott Valley, Arizona
Level Contributor
125 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Convenient”
3 of 5 bubbles Reviewed 8 May 2014

No complaints about the room. It was clean, quiet and the bed was comfortable. The only reason I did not rate it higher was due to the check in. I made my reservation through Kayak and it was for the park and stay option. The girl at the desk said her reservation only showed the hotel stay and that I would have to pay for the parking.

I then showed her the printed copy which clearly stated it was park and stay. she looked at it and then said, "I'll let it go this time" as if it were my fault and she was doing me a favor.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
1 Thank kimjady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
821sandy, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, 17 May 2014
Only Howard Johnson website has the park and fly package and guest did not have a park and fly package through kayak this why guest was asked to pay for parking.
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416 reviews from our community

Traveller rating
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    92
    94
    116
See reviews for
127
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hampton, Virginia
1 review
4 of 5 bubbles Reviewed 7 May 2014

I was not expecting much but found the hotel if fine.
Good things: Served breakfast at 4 am. I am from eastern shore and was really happy to hear that they started to serve breakfast at 4. am.
Reception service fine. Asked the reception to arrange for a taxi and got within 10 min.
Bad things:
The rooms were little smelly..

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Customer954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
821sandy, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, 17 May 2014
Thank you for your feedback and we do hope to see you again in the future.
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Limerick, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 31 March 2014

It was close to the airport, which was important when arriving so late in the day. Other than that we have nothing nice to say. The room was extremely small, run down atmosphere, sheets not clean, and the breakfast facility below par. very disappointing for our first night in Arizona.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, 20 April 2014
The room in which guest was assigned was small but still spacious it was shown to guest first and after guest agreed to the room as then assigned to the room. We strife to make each guest comfortable and in doing so always welcome the guest to let us know if he or she is not comfortable.
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Travellers are raving about these Phoenix hotels

Prospect
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 26 March 2014

Most any property would be better than this. Without any elevators, Lugging suitcases up the flights of stairs was a killer

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
1 Thank Doccatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, 29 March 2014
We apologize about your experience during your stay. We do offer help with guests' luggage but do respect their wishes if the guest declines. Your feddback is appreciated and we Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 March 2014

Terrible customer service. After getting room assignment and key, found the room had not been cleaned. No help or apology from management just "we are very busy". Room was stinky and old and in poor repair.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 63coco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, 29 March 2014
upon check-in guest was advised that Housekeeping was finishing up with cleaning the rooms due to being sold out the previous night and was welcomed to wait in lobby and housekeeping would let them know as soon as the room was ready. We do apologize about this inconvenience.
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Additional Information about Howard Johnson Phoenix Airport/Downtown Area

Property: Howard Johnson Phoenix Airport/Downtown Area
Address: 4120 E van Buren St, Phoenix, AZ 85008-6912
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #124 of 175 Hotels in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Phoenix Airport/Downtown Area 2*
Number of rooms: 47
Official Description (provided by the hotel):
The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more   less 
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Also Known As:
Howard Johnson Airport Downtown Hotel Phoenix
Ramada Hotel Phoenix
Ramada Motel Phoenix
Howard Johnson Phoenix Airport/Downtown Area Arizona

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