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“Consistantly good stays!”
Review of Sleep Inn Airport

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Sleep Inn Airport
Ranked #113 of 174 Hotels in Phoenix
Reviewed 30 July 2013

We have stayed at this hotel many times over the past 12 years. We have been satisfied with each and every stay. This hotel is clean, the A/C is always super cold (which is a top priority in the Phoenix area). Staff is helpful and friendly. Good pool,decent breakfast although sometimes pretty over-crowded. My only minor complaints are that they do not keep the interior halls well air conditioned...about died getting to our room; and the room needed a little bit of upkeep performed. The towel rack was missing from the shower door, leaving 2 big holes that water came through while showering. There are at least 5 computers for use in the lobby areas but in-room internet service can be sketchy. Over all a great stay at a moderate price and will continue to stay there!

  • Stayed: July 2013, travelled as a couple
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Thank desertdiva71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 23 September 2013

Dear Guest,

Thank you for pointing out on the areas we can improve on!, We are definitely looking into the internet matter and trying to fix the low signal issues as well. We will also get the other issues you mentioned taken care of as well.

Thank you so much for your time and insight Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in AZ,

Once again thank you for your kind words!!

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114 - 120 of 241 reviews

Reviewed 20 July 2013 via mobile

Great location, close to airport . Shuttle service to and from airport. Rooms were clean , great service from staff. There is also a nice breakfast in the morning. I would definitely staff here again when traveling from the Phoenix Airport.

  • Stayed: July 2013
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1  Thank Onegirlashfork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 23 September 2013

Dear Guest,

Thank you so much for your kind words. Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in AZ,

Once again thank you for your kind words!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2013

I stay at this hotel often for work. The front desk staff is very friendly and helpful. Chad goes out of his way to accommodate the guests. He goes that extra mile to ask if everything is OK, if he can make any further reservations for you. He is very nice and always remembers me. He is the type of front desk person you expect at the W or some other 5 star hotel. Service to the airport is every 1/2 hour. Airport is 5-7 minutes away.Van drivers courteous. No restaurant here but the Hilton is right across the street and the front desk has 10% off coupons. Rooms are always clean. It was 116 in Phoenix yesterday and I was so glad my room had the air conditioner on. My only suggestion is that they update their bedding. Old blankets. I highly recommend this property over the Clarion on I-10 and Eliot.

  • Stayed: June 2013, travelled on business
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Thank Austriangypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 23 September 2013

Dear Valued Customer,

We hope to see you as a regular guest and we highly appreciate your awesome candid review.

Thank you for recognizing our Staff's hard work as well !

We are glad that our hotel meets your needs and we would love to have the pleasure of seeing you as a regular guest .

Thank you again for your candid review and for recognizing our staff's hard work and dedication as well as our great location

Thank you for your time!!!

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Reviewed 31 May 2013

I was returning from a three flight trip and my airline forgot to book my hotel reservations. Chad took it upon himself to make sure that he found me a place to stay at another property. He could have easily said we are booked and said sorry but he did an excellent job in my crisis. Chads efforts not only reflect on himself but as well as that of the hotel. The management of this hotel is lucky to have such a great employee. I wish him the best in all his endeavors.

Room Tip: book early
See more room tips
  • Stayed: May 2013, travelled on business
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Thank Dale M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 12 June 2013

Dear Valued Customer,

We hope to see you as a regular guest and we highly appreciate your awesome candid review.

We are glad that our hotel meets your needs and we would love to have the pleasure of seeing you as a regular guest .

Thank you again for your candid review and for recognizing our staff's hard work and dedication as well as our great location

Thank you for your time!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2013

A/C in first room didn't work. Alarm clock went off at 3:30. Everyone should check clocks to ensure in off position before retiring for night. Breakfast room crowded, noisy and selection of food limited.
Shuttle to airport convenient and on time.

  • Stayed: May 2013
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Thank arizona2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 12 June 2013

Dear Valued Guest,

First of all I would like to take the time to apologize for all the issues you had at our property, Our goal is to have all of our customers to be as satisfied as possible , we are sorry you had to face this situation at our property,

We would be sure next time to insure that the Alarm clock is not left in the on position

Once again we hope that you give us another chance.

Guest relations

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Reviewed 7 May 2013

We live 40 miles from airport and this is our go-to hotel to catch early flights out of PHX. The staff is very friendly and accommodating and the bonus is being able to leave our car there for up to a week with no extra charge. Have stayed there 10-15 times and never had a problem. The courtesy shuttle to airport and pick-up on return flight is flawless! Also, the continental breakfast is plentiful!

Room Tip: Ask for room on third floor - much quieter!
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  • Stayed: May 2013, travelled as a couple
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Thank Dolores O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 22 May 2013

Dear Guest,

Thank you so much for your kind words. Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in AZ,

Once again thank you for your kind words!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2013

I was traveling for business, and had a great stay. Great and fast airport shuttle service, very friendly and accommodating staff, especially manager Chinu went above and beyond . clean rooms and great beds. I travel a lot, this was one of the best hotels of the Choice Hotels I have encountered. Nice breakfast too. Keep up the good work. I will be back and will highly recommend to my co workers and friends.

Stayed: March 2013, travelled on business
1  Thank Deven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_services2013, Guest Relations Manager at Sleep Inn Airport, responded to this reviewResponded 26 May 2013

Dear Guest,

Thank you so much for your valuable time in leaving us you candid review. We hope that we are your primary choice of accommodation when you are travelling to Phx, airport.

Thank you for your business!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn Airport

Address: 2621 S 47th Pl, Phoenix, AZ 85034-7419
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #113 of 174 Hotels in Phoenix
Price Range: £60 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn Airport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Sleep Inn Phoenix Airport Hotel is conveniently located near Phoenix Sky Harbor International Airport, Arizona State University, Mill Avenue downtown Tempe, Tempe Town Lake, Arizona Mills Shopping Center, and University of Phoenix. Our beautiful newly renovated Sleep Inn near Phoenix Airport hotel has spacious well-appointed rooms. Each day, starting at 5 a.m., you can expect our first class hot deluxe breakfast. Come and relax in our dining area as you catch up on all the world news from our complimentary USA Today and Wall Street Journal papers. Top Reasons to choose the Sleep Inn Phoenix Airport Hotel: * Free 24 Hour Shuttle Service to Sky Harbor Airport and Metro Light Rail* Free Early Start Deluxe Hot Breakfast * Free High-Speed Wifi Internet* 24 Hour Business Center fax & copy* Each Room comes furnished with Desk and Ergonomic Chair* Microwave and refrigerator in every room* Heated outdoor pool and Jacuzzi* 24 Hour Guest Laundry* Receive 10% Discount Coupon from local restaurant* Complimentary Wall Street Journal and USA Today each morning ... more   less 
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Also Known As:
Sleep Inn Airport Hotel Phoenix
Sleep Inn Phoenix
Phoenix Sleep Inn
Sleep Inn Airport Phoenix, Arizona

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