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“Good and Not So Good” 4 of 5 bubbles
Review of Phoenix Airport Marriott

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Phoenix Airport Marriott
Ranked #63 of 173 Hotels in Phoenix
Level Contributor
141 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Good and Not So Good”
4 of 5 bubbles Reviewed 13 January 2013 via mobile

The Good: Sizeable rooms, comfortable bed, great staff, good breakfast, decent price, 10 minutes from airport with free shuttle.

The Bad: Some stained furniture, wear-and-tear, and location. Repeat, location.

Granted, airport hotels are rarely surrounded by amenities, but this one is basically in the middle of residential apartments and next to a school. Don't plan on walking to the corner store or restaurant for a snack. With no nearby options. The lobby bar closed unusually early. I would stay here again only if I needed to be as close to the airport as possible. Otherwise I'd look a bit more

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MLNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 reviews from our community

Traveller rating
    118
    136
    91
    18
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 7 January 2013 via mobile

A nice comfortable no frills hotel great for my business stay. Very friendly staff, they all greet you when you pass them which is a nice touch. Probably a little over priced based on all the hotels in the area. Room service was prompt and friendly.

Stayed November 2012, travelled on business
Helpful?
Thank chicagowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermosillo, Sonora, Mexico
2 reviews
4 of 5 bubbles Reviewed 7 January 2013

great rooms, atmosphere, and service, directions from the airport a little bit trcky.. taxi took some time to get to the airport. a lot of traffic. to the airport.. a little price for the luxury
but it is decent.

  • Stayed December 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rogelio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuma, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 31 December 2012

I followed the directions for being picked up (the desk clerk said it would take 20 minutes, which for me is already too long to wait), but nobody came. Called back...must have rung 15 times before she answered...and the desk clerk apologized and said it'd be 5 to 10 more minutes. It was 20, and I suspect the guy only came then because there were two other families waiting. When I got back, the desk clerk welcomed me and then took off, leaving me at the counter for a couple of minutes. I understand a mistake, but taken together the staff came off inattentive and downright rude.

  • Stayed December 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank teufelsdroch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix,AZ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 December 2012 via mobile

Check in
Holy boobs! The lady behind the counter was not dressed to be welcoming guests to a so called "4 star" hotel quick check in nonetheless

1st room all and I mean all of the wallpaper was peeling back more than an inch at most seams the outside of the phone was yellow with the consistancy of smoke stains I had to hold it away from my face it literally smelled.

2nd room
Same as first just a non smelly room and no smoke stains. The bed was about the only thing clean in this room. We were tired from the day and wanted to go to bed so we gave in and just put up.

We utilized the Marriott for a stay-cation we wanted something elegant to break the mundane of our home and this was elegant..... back in the early 90s they really need to consider a major revamp to there 4th floor rooms you can tell this has never happened.

We did complain in the morning and we got a "sorry we will try harder next time"
I would recommend any other hotel in the area even a discount hotel you'd at least have a better chance of getting a sanitary room.

  • Stayed November 2012
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank arkman3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
137 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 30 November 2012

The staff (front desk/bell staff) were so friendly and helpful. They welcomed us warmly, offered us a bottle of water each and granola snacks...all at 12am in the morning! The room was comfortable and clean although we were there just few hours before our flight home. The free shuttle to the airport running every 30 minutes was very convenient (even at 6am) and it is just about 10 minutes from the airport. If you stay in the phoenix area and have an early flight, this is a good choice for that last night.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HI_Traveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, NV
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

I stayed at this Marriott to attend a Cardinals football game. The Marriott is very nicely maintained. It is not a newer property, but has all the amenities expected of a Marriott. The staff are very friendly and helpful and will help you find nearby restaurants. I had a problem with the air-conditioning unit in my room and their maintenance personnel were very prompt and courteous in resolving the issue. This Marriott is very comfortable and you feel like you are coming home after spending a long day of enjoying yourself or doing whatever activity brings you to Phoenix. The staff at this Marriott set it apart; they do an exceptional job. As a female travelling alone, you need to feel safe and this Marriott definitely gives you that comfort level.

Room Tip: I stayed on the Concierge floor and if you can, I would recommend staying on that floor.
See more room tips
  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank patlv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phoenix Airport Marriott

Property: Phoenix Airport Marriott
Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Phoenix
#69 Business Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Phoenix Airport Marriott Arizona

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