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“Friendly staff, comfortable bed, efficient ground transportation”

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Phoenix Airport Marriott
Ranked #60 of 174 Hotels in Phoenix
Reviewed 31 March 2014

Go for the buffet breakfast. Fresh juice, lots of different fruit, yoghurts in the fridge, wide selection of breads and bagels to toast. Cereals, grits all there. Scrambled egg, country potatoes, sausages, bacon.. or have your own omelet freshly made for you; you chose the ingredients.

You can even have breakfast on the quiet patio.

Fully equipped gym and outdoor pool. Very quiet when I was there; a nice place to relax at the end of the day.

Great comfortable twin bed and nice powerful shower with different spray options.

Friendly attentive service at the bar and they will also serve you in the lobby seating area.

The bistro is good if you are not going downtown. Fairly typical AZ fare and you certainly won't go hungry!

Completely hassle free check out and regular included airport shuttle.

The only thing missing is a downtown shuttle but the energetic bell-hops can get you a cab in a few minutes.

Can't fault this hotel and is much better value than downtown.

Room Tip: Stayed on 5th floor. Quiet. Nice view on distant mountains and, of course, the freeway and airport b...
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  • Stayed: March 2014, travelled on business
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1  Thank mcanning59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 247 of 410 reviews

Reviewed 27 March 2014

My room was very nice. Everything worked. I liked the restaurant and bar. Staff are wonderful. I had to go downtown every day to the convention center and the light rail is very convenient. My only issue with an otherwise perfect hotel is that the shuttle to the light rail was unpredictable. I was told it would go to the airport first. So out of interest in time, i took a taxi several times downtown which was $20-22 each way. But when I took the shuttle, it went to the rail first, so this surprised me. When you return you need to call for the shuttle; at night I elected to use the taxi again.

  • Stayed: March 2014, travelled on business
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Thank Albert008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

This is your basic Marriott in a borderline area near the airport BUT the light rail system is 0.5 mile away and the hotel shuttles to it. From that system you can go straight into downtown Phoenix near convention center and stadiums in 10-15 minutes. I came to Phienix for a convention but wanted a Marriott hotel so this one worked out ok. It's also only 4-5 minutes from the airport and shuttle is free.

Stayed: March 2014, travelled on business
Thank DGjackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie G, Guest Relations Manager at Phoenix Airport Marriott, responded to this reviewResponded 26 March 2014

Dear Valued Guest,

Thank you for taking the time and sharing your thoughts regarding your stay at the Phoenix Airport Marriott.
We are located just about two miles from the Sky Harbor Airport and offer a complimentary shuttle to and from the airport.
We are conveniently located right off 202 freeway giving easy access to any part of the Phoenix Metro area.
We appreciate you staying with us and look foward to be at your service when your plans call for a visit to the Phoenix area.

Sincerely,

Phoenix Airport Marriott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Delightful, well-maintained property staffed with well-trained personnel. This was my seventh stay over three years and the quality does not vary. The food is adequate and the Concierge Lounge is commodious. The Fitness Center is an exception. Half the equipment is broken or poorly maintained. TVs don't work and the room is cramped. Disappointing in an otherwise fine property.

Stayed: March 2014, travelled on business
Thank acoulter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Stayed here 2 years ago on business, It was very nice..... I generally stay in Marriott hotels for business
This was a major disappointment and for $315 per night, an additional insult. At check-in, area behind staff was scattered with stuff and carpet was not clean. Hallway to my room had dirty carpet, chipped baseboards and scratched doors. Room reaked of cleaning liquids, spotted carpet, and worn furniture. Unfortunately there is no window that can be opened, so fresh air never enter the room. Sad, because the majority of the year, weather in Phoenix is great!
Staff was fine....hotel needs major TLC!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
Thank andiamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie G, Guest Relations Manager at Phoenix Airport Marriott, responded to this reviewResponded 13 March 2014

Dear Valued Guest,

We appreciate you making the time and sharing your thoughts. We apologize for the shortcomings and not having met your expectations. Your comments play an important role in our total success.
Rest assured that we will address the concerns and do our very best to earn your trust.

Sincerely,

Phoenix Airport Marriott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

Good

This hotel is in a good location.
The food is fine.
The room is clean and quiet.
The staff is very friendly .

Bad
The rate of $279.00 per night is high.
No free internet (Most budget hotels offer free internet)
Two prices for internet. If you purchase the budget internet you will not be able to stream videos.
Rooms outdated.

Bottom line I have stayed at better hotels for less.

Stayed: March 2014, travelled on business
Thank NewJerseyPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

I was in Phoenix to attend a conference and by the time I booked there weren't many hotel choices available. This hotel was clean and the staff were very friendly. The rooms were a bit outdated and the wallpaper in the bathroom starting to peel, but it was overall clean. The shower head did not have enough pressure. The food in the dining room was very good. The bar/lobby lounge was a bit small. I would stay here again, but do suggest looking at other hotels closer to downtown.

  • Stayed: February 2014, travelled on business
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Thank cdtatum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Phoenix
#68 Business Hotel in Phoenix
Price Range: £136 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Official Description (provided by the hotel):
Rejuvenate and relax on a trip to Arizona by staying at convenient Phoenix Airport Marriott. Nestled just moments from downtown, our Phoenix airport hotel offers easy access to top destinations including Phoenix Convention Center, Chase Field and Sun Devil Stadium. ... more   less 
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Phoenix Airport Marriott Arizona

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