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“Extremely convenient to many places we like.”

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Hampton Inn Phoenix-Biltmore
Ranked #13 of 174 Hotels in Phoenix
Certificate of Excellence
Tucson, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Extremely convenient to many places we like.”
Reviewed 14 December 2013

This new Hampton in within one mile of many of our favorite places to eat and shop. A real find. We will return when we book a getaway to Phoenix again. Easy to find from the freeway and walk to many activities.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank H8672JNdavidf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 18 December 2013
A TripAdvisor Member,
Thank you for writing a review from your visit to Hampton Inn Phoenix Biltmore. We're happy to hear that our close proximity to many of your favorite places to eat and shop added convenience to your visit and made for an enjoyable stay. We look forward to welcoming you back on your next getaway to Phoenix. Thank you again for writing.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Fairfax VA, United States
1 review
Reviewed 9 December 2013

I stayed at the Hampton because of the Phoenix Stem Cell Center. EXCELLENT The only problem I enountered was disabilties supports in the bathroom I stayed at the Hampton because of the Phoenix Stem Cell Center. EXCELLENT The only problem I enountered was disabilties supports in the bathroom I stayed at the Hampton because of the Phoenix Stem Cell Center. EXCELLENT The only problem I enountered was disabilties supports in the bathroom

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 18 December 2013
Joy A,
Thank you so much for giving us a positive review and rating us as EXCELLENT! We're glad you enjoyed your stay with us at Hampton Inn Phoenix Biltmore. I would love to hear from you personally regarding any possible recommendations regarding disability supports so that I may better understand what measures would potentially positively impact any future guests. We hope you'll visit us again in the future, and sincerely appreciate the feedback.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 December 2013

The location is perfect and the hotel itself is very clean and well laid out. The staff is what makes this hotel stand out from others. Kudos to the GM because he has assembled and trained an extremely professional and customer focused staff. Everyone from the front desk, house keeping, breakfast service to the shuttle drivers are just first rate. Do yourself a favor and try it.

Room Tip: Actually no room service but I can't change it....
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim4243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 8 December 2013
Tim4243,
Thank you for your complimentary feedback regarding the excellent service you received at Hampton Inn Phoenix Biltmore. Our team of dedicated associates make sincere hospitality their priority and strive daily to provide exceptional guest experiences. We're happy to have had you as our guest while traveling on business, and we're glad you enjoyed your stay. We hope to welcome you back as our guest again soon. Thank you again for your great review.

Sincerely,
Kevin Barbour, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
2 reviews
Reviewed 1 December 2013

I was here for business trip. The hotel staff was very friendly and helpful. The hotel was nice and clean . They also had a free breakfast,great way to start the day. Nice walk to the near by mall and stores.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Wnoel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 8 December 2013
Wendy N,
We appreciate you selecting Hampton Inn Phoenix Biltmore for your business trip, and we thank you for sharing your experience. It's fantastic to hear that our friendly staff, clean accommodations, and complimentary breakfast made for an enjoyable stay. We hope you'll return for another visit with us again soon. Thank you once again for writing.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
Reviewed 21 November 2013

This was our first visit to Phoenix and this hotel was amazing
The staff were so helpful and the room was so comfortable and quiet.
The breakfast every morning was just what we needed
The location is very good to access everything

A big shout out to Dustin
You especially made us feel very welcome!!!
I highly recommend this hotel

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 25 November 2013
Rick B,
Thank you for writing a review regarding your relaxing stay with us at Hampton Inn Phoenix Biltmore. We're happy to have had you as our guest, and we're glad our friendly staff, comfortable accommodations, and great location met your satisfaction. I look forward to sharing your comments with our team and I will be certain to recognize Dustin with a special commendation for his sincere hospitality. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2013

What can I say? We love Hampton Inns. Never take away the waffle machine. Just love them. You folks surely know how to make everyone welcome and we just love it. One comment though, is to have more tables and chairs that us older persons can get in and out of without knocking the person behind us. You are setting up everything in the breakfast area for the computers and we did not see one computer in there or hooked up.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 25 November 2013
Anne S,
We appreciate you choosing to stay with us at Hampton Inn Phoenix Biltmore, and we thank you for taking the time to write a review. Our staff makes sincere hospitality their priority, and I'm pleased to hear you felt well taken care of during your stay. We greatly appreciate your feedback on opportunities for improving our guest experience. We hope to welcome you back as our guests again in the future so we can add the comforts of home to your travels once again. Thank you again for writing.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spring, United States
1 review
Reviewed 19 November 2013

This hotel has very friendly, professional and knowledgeable staff who are willing to accommodate in any way they can to make your stay more enjoyable. It was a great experience from check-in to check-out. The beds are too soft for our liking, but we'll just bring a mat to put under the sheets for our next stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review, 25 November 2013
Jayne M,
Thank you for sharing feedback from your experience at Hampton Inn Phoenix Biltmore. It's fantastic to hear that our friendly staff made your stay more enjoyable through their excellence in service. We appreciate your feedback as guest satisfaction is our highest priority. We look forward to extending our hospitality to you again in the near future. Thank you once again for writing.

Sincerely,
Kevin Barbour, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix-Biltmore

Property: Hampton Inn Phoenix-Biltmore
Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Official Description (provided by the hotel):
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 
Reservation Options:
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Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona

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