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Courtyard by Marriott Phoenix Camelback
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Reviews (295)
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All reviewswhole foodsnordstrom racktrader joesgreat locationtwin peaksstandard courtyardla fitnesswithin walking distancefront deskgreat shopping and restaurantsbiltmore mallstarbucks coffeenice courtyardmultiple restaurantsroom layoutoutdoor mallhotel is located
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Reviewed 16 February 2014

Front desk helpful, rooms clean and a nice location. Staff was ready to assist us. Shopping center is nice with plenty of stores and restaurants. Rooms are clean and quiet. The ground also are clean and welcoming.

  • Stayed: February 2014, travelled with family
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2  Thank Rbb599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this reviewResponded 18 February 2014

Your visit to Phoenix when our winter temperatures are so much warmer than much of the US is perfect timing! We are so happy to learn you enjoyed your visitf because of our clean hotel and great team. Your review is very important to us as it helps to show the team we are on the right track with our commitment to our guests being number 1! Our central Phoenix location in an extensive shopping mall offers guests much to do within walking distance. In addition the freeways are nearby allowing guests to quickly get to many of the sports venues, activities, museums and much more in the valley. Please visit again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

What a great location for a nice hotel! RIGHT in a shopping center/outdoor mall. It was a beautifully appointed Courtyard -- with a beautiful exterior courtyard, a mix of lush greenery and cactus. Very nice. The room itself was very nice with a little balcony - the room was also a bit small, but had everything we needed or could want. It was very clean and well maintained. The towels were good quality and the bathroom was spotless. The bed was very comfortable with nice pillows. The good sized flat-screen TV was nice for our relaxation on the comfortable sofa-sleeper. The only thing it would be nice for Courtyard to add would be the complimentary breakfast that has become so common these days and is such a nice way to start the day. However, there is a coffee maker in the room.

Room Tip: Room 214 was very quiet with quiet a/c. When you are looking for the property, find the Nordstrom Rack and the Courtyard is right beside it. It was only about 10 minutes from the airport and car rental return when we left on Sunday morning. Allow more time on a weekday morning. Very convenient with so many options for lunch or dinner just across the parking lot. (We love 5 Guys Burgers and it was literally across the driveway.)
  • Stayed: January 2014, travelled on business
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1  Thank travltnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this reviewResponded 9 February 2014

Thank you sincerely for your review of our hotel and for letting others know how clean and well maintained our rooms are. With our Marriott brand we are pleased to have comfortable beds and guest rooms. Many of our guests also enjoy the flexibility of our Bistro for meals with creative selections to satisfy all types of appetites. The courtyard offers a lovely and quiet area to relax away from your room with a beverage from the Bistro or bar. Exploring our neighborhood can be quite fun as there is so much to offer from restaurants and shops to unique grocery stores. Right next door is Nordstrom Rack and My Sister’s Attic is close as well. Within two blocks is the exceptional Biltmore Shopping Center that features restaurants, shops and places to explore. There is so much to do in the Phoenix Valley of the Sun we hope to see you on another trip!

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Reviewed 25 January 2014

The worst part of this property is that it is hard to find. The best part of this property is that it is off of the busy streets, making it hard to find. Look for the Courtyard signs on the street. This hotel is attached to a shopping center. We stayed here for five nights in the winter. Overall, we had a very comfortable stay. The rooms are a bit small, but very adequate. The bed was wonderful. The staff was outstanding, the food is very good, and overall, the property is pleasant. There are lots of good restaurants and shopping areas within walking distance. I would stay here again.

  • Stayed: December 2013, travelled with family
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1  Thank MMM54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this reviewResponded 9 February 2014

We appreciate your comments and the team will be pleased to learn you found them to be outstanding! Our Marriott culture strives for the best in customer service and your pat on the back indicates we are doing the right things. Beyond being a bit hard to find tucked away in quiet shopping center, we are also central to the entire Phoenix area with easy access to the freeway system. There are many sports venues, lots of shopping plus museums, the Phoenix Zoo and Botanical Garden. Guests find the shopping center to be easy to get around with many options for dining and shopping. As a plus, our Bistro serves Starbucks beverages and has creative and delicious food options you can enjoy in the Bistro, on the patio or in your guest room. We do look forward to your next visit.

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Reviewed 24 January 2014 via mobile

Good hotel. Rooms are a little smaller but have a balcony. No hot water in shower which was a bummer. Great service at the bistro. Location is excellent. Right in the heart of camelback and biltmore. Good shopping and restaurants walkable from hotel.

Stayed: January 2014, travelled on business
Thank Leslie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this reviewResponded 9 February 2014

I am so very sorry you were unable to get hot water in your shower! Your review does not mention your length of stay, but I do hope you let us know so we could get it fixed immediately. Please accept our sincere apology and know how pleased we are that your overall experience at the hotel was excellent. I hope you will give us another opportunity to be your hotel of choice on a future trip to Phoenix.

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Reviewed 17 January 2014

I'll start by saying I have over 800 lifetime nights at Marriott properties so I know what I am talking about! This is one of the best Courtyards in the southwest US. The property is very close to major streets (51 and Camelback Rd), recently redone (in the past 2 years) and has a wonderful staff. On top of that the location is excellent as there are many shops and restaurants close by. I would say whether you are coming to Phoenix with the family to escape the cold or doing a short stay-cation this would be your place. I'll be back for sure!

Room Tip: 4th floor is top. I like the back of the hotel - rooms in the 40s, ie 442, 440, etc.
  • Stayed: January 2014, travelled on business
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3  Thank lucycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this reviewResponded 9 February 2014

How wonderful it is to read that you enjoyed your stay and would return! That is the best advertising and compliment we could receive. Thanks for telling others about our wonderful staff as that inspires them to do more! We do look forward to your next visit.

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