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“Bondurant Trip”

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La Quinta Inn & Suites Phoenix Chandler
Ranked #54 of 174 Hotels in Phoenix
Camarillo, United States
1 review
“Bondurant Trip”
Reviewed 29 August 2014

Room value was good overall. Housekeeping needs improvement for they were very late one day and the next did not seem to complete their task. No washcloths and did not refresh the room coffee and toiletries. Breakfast selection was fairly vague, and the coffee tasted like instant coffee. Room A/C is noisy. On a positive note, the staff was very friendly, and the rooms were large, easy access to restaurants and freeway.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
    160
    105
    57
    25
    16
See reviews for
140
77
30
74
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Cave Creek, United States
1 review
Reviewed 25 August 2014

This hotel was clean with nice rooms and nice amenities. We didn't get to enjoy the pool but it looked nice. We loved that it was next door to the Cracker Barrel restaurant, which has great food and very cheap!!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Sheri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 August 2014

I'd like to start by saying, this is a good budget hotel. Maybe it's because we were there in the off-season, but it is woefully understaffed - and given that, the staff does a great job. How understaffed? The person on the check-in desk also appears to be responsible for keeping the breakfast stocked. You should also be aware that this is a very pet-friendly hotel, so you will probably have to contend with the occasional dog bark. The breakfast is average continental - the only warm options are instant oatmeal, waffles, or toasting your bagel or bread. The king bed we had was comfortable, the room was clean and spacious. Friends who slept on the sofa-bed found it uncomfortable. The swimming room is clean and well-maintained. So all in all, this is what you would expect from a reasonably priced hotel.
What sets it apart, though, is its commitment to customer service and satisfaction. I have two stories to tell - one longish and one shorter.
First, the long one - we had requested a two-room king suite non-smoking. When we arrived to check in, we were told that when the room was booked centrally, our need for a non-smoking room was not communicated, and so it was only when we were checking in that they were aware of the request. And there was only a smoking suite available. Travelling with our adult son, we were not prepared to share a double room. They put us into two separate king rooms at no extra charge, until a non-smoking suite would be available. By that time, we realized that we were probably more comfortable (see above comment about the sofa-bed) continuing in two king rooms, and asked whether we could just stay in those rooms, and asked what it would cost. We were told that we would continue with the rate we had been paying. When we went to check out, it seemed that we were billed for the second room for five nights, but when I asked about it, the charge was quickly reversed, with the staff person confirming, "yes, that is our policy to continue at the rate you were given."
My second story is shorter. There was a dog barking endlessly down the hall from us, at night-time. We called the front desk, who were able to establish that the dog's owners were out. They called them back on their cell phone to attend to their dog. I know that Alva W said that they couldn't hear sound from other rooms, but there is a gap at the bottom of some of the doors, so dog sounds do travel.
I'd also like to mention that there are grab bars on the bathtubs (at least in our room), and the pool and hot tub both have lifts for the disabled to be able to use the facilities.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank benjymorrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whittier, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014

We had a good stay over the weekend. Close to amenities. Parking was fine for us. Air conditioning worked well. Breakfast included but we prefer freshly brewed coffee over instant. Employees were helpful and pleasant even though they seemed to need more help. Would probably stay again since it was in our price range for the weekend.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank vr828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

The La Quinta Inn and Suites (Chandler) was clean and the price was very reasonable. Close to shopping, gambling, and great eats too. The staff very friendly at check in and check out. There is a laundry area where you can wash and dry, very convenient.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank 523juanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prescott, az, United States
1 review
Reviewed 11 August 2014

This is a very nice hotel. It was very clean, bright and AC worked well and wasn't too noisy. The room was good sized and well lit. It had nice comfortable beds. Loved the extra vanity/shelf outside the bathroom so two could get ready to go out at once. Rooms were quiet too, no sound from other rooms or hallway.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Alva W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Phoenix Chandler

Property: La Quinta Inn & Suites Phoenix Chandler
Address: 15241 S 50th St, Phoenix, AZ 85044-9102
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Quinta Inn & Suites Phoenix Chandler 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Phoenix Chandler
La Quinta Inn & Suites Phoenix Chandler Hotel Phoenix
La Quinta Phoenix
Phoenix La Quinta
La Quinta Inn & Suites Phoenix Chandler Arizona

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