We stayed here last fall and fell in love with the Place. The reason was a NEW manager who just arrived and met everyone and did more than I expected (he bought marshmallows for us to cook outside over fires). It was unbelievable.
Well now, it is different. I brought my wife for her birthday and expect same but no. When we arrived I forgot some flowers. Some were just delivered for someone else and I asked the desk clerk to please get me some and had a twenty in my hand. Well, all she did was talk over her microphone to other people on the staff. She only gave me her attention for thirty seconds and again with microphone (four times this happened). I looked around for other staff but all said the "hi" and quickly keep going to wherever. I put the money back in my pocket.
The entire stay had that feeling of "hi" as they walked away. Most were talking to each other and not to us. What a let down! I guess I should have gotten more forceful, but I didn't want to have my wife find out. She was just happy for the two days there.
The place looks the same but to me, well, I would rather give my money to people that care.
PS. When we went to our room on the second day, the cards didn't work. So we had to go back to the front desk and prove it was us and we had the room for two days.
My guess is that last year's manager has moved on.
- Official Description (provided by the hotel):
- Known as the Grand Dame of Prescott, the Hassayampa Inn was built as a luxury Hotel in 1927 to entice Phoenix tourists to flee the summer heat. Nostalgic elegance with a restored 1920's style lobby, little has changed since the Inn first opened its doors 81 years ago, but every modern amenity you'd expect a 21st century hotel to offer, including high speed wireless internet. Enjoy world class cuisine in the ultra-fashionable, yet comfortable, Peacock Dining Room. Live jazz is frequent in the leisurely Cowboy Bar. Prescott's world-famous Courthouse square is a mere block away with endless boutiques and antique stores. ... more less
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- Also Known As:
- Hassayampa Hotel Prescott