My Elderly Mother and I stayed at the Hassayampa Inn for the weekend of May 31st 2014. First off I must say the place is so beautiful with it's old time decorations and the regal look of the lobby. The customer service is great, all the people were so nice and kind.
Day one we arrived and soon noticed that this hotel was not suited for handicap patrons and we should have been warned this fact before booking my reservations. My first clue was that I could not pull my car into the drive up because my wheelchair trailer was too low to the ground and it would have bottomed when I drove into the up hill drive in. So I had to park across the street in the hotel parking lot. Once parked I walked to the check in desk and informed them I was with my handicapped Mother in a wheelchair, so they put us in room 326, third floor! (Bad move) I also told them I needed some assistance getting all my luggage out of my car across the street because my mother was in a wheel chair and it was difficult for me to manage all the luggage by myself and assist my Mother, they told us that the only ramp they had was at the back door and we were to ring the bell whenever we wanted to enter the hotel. (That did not make me very happy)
I proceeded back across the street to gather our stuff, mind you it was over 100 degrees outside. The young man told me he would meet me at the curb to get my luggage. So I dragged both suitcases, a few misc bags and guided my Mother across the street and to my dismay no person was waiting at the curb to help me. We stood at the back door ringing the doorbell for over 10 minutes. Fuming I dropped all the luggage leaving my Mother at the back door of the hotel I walked around to the lobby to ask them to open the back door. Which they did promptly after that.
Once we got into the hotel we found out about the old manually operated elevator. They put us on the third floor, we had to ring for someone everytime we wanted to go downstairs. If they would have had a fire we would have died. Over the course of the entire weekend we had to ride the elevator over 4 to 5 times a day, and we got stuck in it twice.
We were staying in Prescott for a wedding on Saturday. We Headed out in plently of time to drive over to the wedding and I went to start my car and my battery was dead. I called the hotel lobby and asked if someone could come outside and help me. They said they could not they were too busy. Needless to say AAA arrived an hour later and we missed the wedding. At one point I asked a Hotel Manager walking from the Parking lot coming on shift if he could help us and he said he would go see his crew and come right back but he never did. I was very upset about that but I did not complain. I just took all in stride.
During the weekend we had a cocktail in the lounge and ate dinner in the Peacock room. The people were great the food was ok. The mattress was the most comfortable bed I have ever slept in and housekeeping staff was fantastic. I would highly recommend this place for families, couple or anyone looking for some fun if you like antiques. I do not recommend this hotel to elderly that have trouble getting around. The entire hotel consists of stairs every place you wish to go in this hotel. You must take stairs to approach the lobby, the lounge, the restaurant, coffee in the morning, even to get to the elevator. Stairs everywhere!
- Official Description (provided by the hotel):
- Known as the Grand Dame of Prescott, the Hassayampa Inn was built as a luxury Hotel in 1927 to entice Phoenix tourists to flee the summer heat. Nostalgic elegance with a restored 1920's style lobby, little has changed since the Inn first opened its doors 81 years ago, but every modern amenity you'd expect a 21st century hotel to offer, including high speed wireless internet. Enjoy world class cuisine in the ultra-fashionable, yet comfortable, Peacock Dining Room. Live jazz is frequent in the leisurely Cowboy Bar. Prescott's world-famous Courthouse square is a mere block away with endless boutiques and antique stores. ... more less
- Reservation Options:
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- Also Known As:
- Hassayampa Hotel Prescott