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“Hotel on the Hill”

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Prescott Resort & Conference Center
Ranked #9 of 22 Hotels in Prescott
Certificate of Excellence
Reviewed 19 September 2012

Hotel on the Hill. At the junction of SR69 & SR89, this resort sits on top of a small mesa, with grand views of Prescott & Prescott Valley. Stayed in Deluxe Guest Room, large & comfortable. The usual soaps and, in addition, Dental Rinse. Ask for a fridge and microwave in advance, they're available on request. I didn't bother. Pleasant staff. Anchor coming out of wall in the bathroom. I didn't worry about it, but maintenance came to take a look as I was arriving back at the room, startling me that someone was going in "MY" room.

Room Tip: Ask for a fridge and microwave in advance, they're available on request. Better views on West s...
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  • Stayed: September 2012, travelled solo
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Thank DesertMoon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 - 562 of 668 reviews

Reviewed 17 September 2012

We just needed a place to stay while visiting family in the area. The rooms were spacious, the king size bed was very comfortable and the hotel was peaceful and quiet. We never even heard a huge thunderstorm going on outside!

Parking is free but there is a casino next door. Sometimes we had to walk a little distance.

A beautiful hotel and we would stay there again.

Stayed: September 2012, travelled as a couple
Thank grammybrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2012

The first thing that came up was the "all rooms have a balcony with views" well the non suite rooms face east and over look the roof and air conditioning, we called the front desk and they switched us to a Suite on the west side of the building for and extra $20 the view was amazing and well worth the money.

The room was very nice, clean and the bed was very comfortable. Altho the carpet was bunched up in the living room, and there was a gap between the door and the frame that was almost a half an inch wide you could see a person in the hall if you looked thru it.

There are no chairs on the patio which would have been nice but oh well, the room was very nicely decorated and modern. Overall we thought it was a good value and would stay again.

Oh and they will not do late checkout. The front desk was pretty adamant about this.

Room Tip: Pay the xtra money for the west side rooms you wont regret it.
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  • Stayed: September 2012, travelled as a couple
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Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

This hotel is "ok". No major complaints....the rooms are clean, the staff seemed very helpful and attentive, but there is just nothing that makes this hotel stand out. The location is nice....close to shopping and access to Prescott Valley is just a few miles away.

I was totally unimpressed with Bucky's Casino. Very small, very smoky, lacked space and excitement. There is plenty of parking, but it was disconcerting to see the Tribal Police often in the parking lot. There are signs all over the parking areas saying that they are not responsible for your car or items in it. Makes you feel like they have had trouble in the past. Not a feel-good place.

The fitness room is a real plus. Very small, only two treadmills, two bikes, free weights, and some weight machines. The amenities on the equipment was cool....built in fans in the machines to blow cool air on you as you work out. Two flat screen TV's are in the room, as well as cold water. The heated pool and jacuzzi are in an adjacent room so you can take a dip after your work out. They need to offer us gym rats the ability to wipe down our equipment after we're done. It is a nice place. They also offer spa services, but we didn't take them up on that.

The decorations in the lobby are nice. We didn't eat at the hotel restaurant, but the conference food was marginal. I'm not sure they can handle large crowds that need to be fed in a limited amount of time.

I would stay here again, due to the cleanliness of the rooms and the location.

Room Tip: Request a room with a view so you can overlook the City of Prescott. (west side)...plus you won'...
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  • Stayed: September 2012, travelled on business
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Thank emdicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

We spent a Saturday night at this hotel and it exceeded our expectations. We booked the 2 queen with a parlor and it was fantastic. The room was spacious and the decor was modern. It had central AC so it wasn't loud at all. It came with a balcony and the view was just awesome. Try the restaurant at the hotel, it had great service and food.

Pros: Comfy bed. Spacious rooms. Quiet rooms. Free parking. The art work collection in the lobby is fantastic.
Cons: Hard to get to (entrance is a little confusing)

  • Stayed: September 2012, travelled with friends
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Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

The hotel lobby and rooms are nice and upgraded, although the air conditioner isn't adjustable and our coffee pot didn't work. Just left balcony door open and we were OK on room temperature. We were on the Prescott side and the view from the balcony was great. Wanted to grab a quick bite from room service but there was no menu in room. Went down to main desk and they had a full menu but no idea of what was offered for in-room dining. Called the restaurant and room service several times, no answer. Went down to the restaurant and placed order, and few choices were still available (8 pm). Went back up to the room and waited 45 minutes for just a salad and chicken wings, still no food. Called down to restaurant and after 3 attempted calls they finally answered. They said it was on the way up (which is only 4 floors above the resturant). Ten minutes later the food showed up and the chicken wings were pretty cool -- definately not warm. It's a nice place to stay overnight but don't expect anything more than a nice room.

  • Stayed: September 2012, travelled with family
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Thank TerranceGilbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrescottResort, General Manager at Prescott Resort & Conference Center, responded to this reviewResponded 6 September 2012

Thank you for taking the time to share your recent experience at the Prescott Resort & Conference Center. Through candid comments from our customers, like yours, we are able to see how we are performing. While I am please to learn how much you enjoyed our guestroom, I was disappointed in the level of service that you experienced at our restaurant. We take pride in our high service levels at the Prescott Resort, unfortunately we fell short during your stay. I have shared your comments at our recent Staff Meeting, and corrective measures are in place.

Should your travel plans find you returning to the Prescott destination, I hope you would consider the Prescott Resort. I would enjoy the opportunity to welcome you back.

Enthusiastically,

Steve Bracety
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

I was traveling with my 86 year old father, we had a king handicap suite and the room was as pictured and very nicely done. We had a spectacular view of the mountains. The casino is small but was fun, friendly and very accessible. My only complaint about the room would be the air conditioner it was very noisy when running, I ignored it and did not ask management to do anything. We had a reasonably priced all you can eat pasta dinner in the hotel restaurant and it was well done for a hotel restaurant kudos to the chef lots of interesting items to choose from and a fresh salad with a terrific homemade dressing. Customer service could use a tweak here and there but overall it was a good stay and I'd definitely visit again.

Room Tip: 4th floor overlooking the mountains had a spectacular view, it was a king suite handicap
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  • Stayed: August 2012, travelled with family
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Thank dancingjackalope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prescott Resort & Conference Center

Address: 1500 Highway 69, Prescott, AZ 86301
Phone Number:
Region: United States > Arizona > Prescott
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Prescott
#8 Family Hotel in Prescott
#10 Romantic Hotel in Prescott
Price Range: £70 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prescott Resort & Conference Center 3.5*
Number of rooms: 161
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Also Known As:
Prescott Resort And Conference Center
Prescott Hotel Prescott

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