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“Retreat From The Heat!”

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Prescott Resort & Conference Center
Ranked #7 of 22 Hotels in Prescott
Certificate of Excellence
Scottsdale, AZ
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Retreat From The Heat!”
Reviewed 3 September 2013

My wife and I like to come up to Prescott to escape the Phoenix heat. We always stay at the Prescott Resort because of its proximity to shopping, restaurants, and downtown historic Prescott as well as its amenities. These amenities include well appointed, spacious rooms and suites, restaurant, lounge, coffee shop, massage parlor, beauty parlor, pool, hot tub, and fitness room. There are also meeting and event rooms available as well as Bucky's Casino and Dining area.

Room Tip: The higher up, the better the views. There are five floors.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hkern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 August 2013

The Conference Center is a great place to stay when visiting Prescott. You cannot top the location, especially when relaxing on the patio with a cool beverage in hand. It is convenient to the downtown area, although it does require a drive. The casino is at one end of the property, so you do not have to walk through it unless you choose to do so. I found all service to be friendly, from the front desk to the coffee shop to the salon. The in-door pool and work out area were nice pluses, especially the small work out area with doors that opened to the outside, allowing the cool morning air in. The room was well appointed and very clean except for the carpeting. The only downside to the entire trip, and this was no fault of the hotel, was leaving the sliding door open at night to enjoy the cool air from outside. We were awaken at 5:00 a.m. by casino patrons who decided to howl like coyotes while strolling the parking lot in search of their car. Other than that, we had a wonderful stay!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tallrdhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
Level Contributor
95 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 14 August 2013

I had not stayed at the Prescott Resort in 5 or 6 years, but came back for the DAV/DAVA State Convention the end of May 2013. The service in the restaurant and the coffee shop have improved, but still a bit slow. The room was very nice, we got a free upgrade, and found the accomodations to be very nice. I would now recommend it.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank bbsum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott, Arizona
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2013

From friendly check-in, beautiful facility, warm & enchanting atmosphere to incredible room with a fantastic view of Prescott and the surrounding mountains. We stayed in a two bed suite which was very nice. The only down side was the very loud air conditioner in the room...we literally woke up each time it cycled on. The bathroom could be a little bigger, the door barely has room to close. The private balcony was really nice...it would have been nice to have a couple of chairs to sit on while on the balcony though.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhonda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, New Mexico
Level Contributor
156 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 August 2013

Stayed at the hotel while playing in a softball tourney in July. The 2 bed suite was nice. The down side is the bathroom was tiny You could barely had room to shut the door. We also had a room with a very loud AC. We were on the 5th floor and the view was great from our room over the patio area. Sat out on the patio woth several players and it was beautiful. The pool,jacuzzi and weight room were excellent. The pool had salt water in it. Parking can be a problem on a Friday and Saturday night due to the casino. The staff was plenty friendly and helpful. Overall a good stay and i would recommend this hotel for the view and patio. could be very romantic for a couple.

  • Stayed July 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phoenix, az
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 July 2013

The Prescott Resort & Conference Center sits high above the surrounding Prescott city area. It affords an almost 360 degree view. The rooms are nicely appointed and decorated. It located adjacent Buckey's Casino. The Casino offers a nice choice of slots, blackjack and poker. Mid week is kind of slow but things pick up on the weekend.
The coffee shop is located in the lobby but hours are limited and confusing. Staff is slow to respond to requests. Our room wasn't made up by 4:00 pm and we told them to forget it. However, they staff was outside our room at 7:30 the next morning, anxiously waiting for us to check out.

Room Tip: Don't pick a room that looks out at the air handler units.
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janeycat48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thousand Oaks, California
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 June 2013

We stayed at Prescott Resort because this was supposed to be the best hotel in town. We complained about how uncomfortably warm the room was during the night and an electrician was sent the next morning. This happened both nights we stayed there. During the day the room was pleasant. My husband is a controls engineer and after checking the thermastat determined that there was no way we could lower the temperature to our desired level no matter where we set the thermastat. The room temperature guage never went below 74 degrees at night, however, the room was probably much warmer. Those were two sleepless nights.
Upon check in we asked if there was a resort fee or other charges not listed. We were told they had none. Given this is on Indian land we knew they can't collect federal/state tax on rooms. Upon check out we were charged an additional 11% for what was said "to be like room and tax." ... This was a hidden charge just to up the room rate. The attitude of the front desk leaves a lot to be desired.
We were surprised to find that even though the Prescott Resort is set up like a traditional hotel (vs. motel) they don't have luggage service. It's serve yourself with a cart.
On the plus side the rooms are quite large and in a suite style with sitting room at the entry. We were given a room with a nice view on the 8th floor. The coffee shop makes a nice breakfast but a little pricey for Prescott.
The furniture is showing wear but very acceptable. The room colors and furniture are in shades of dark brown and sand/gold and quite frankly I found it a bit depressing and I like earth tones.

This is our second trip to Prescott. Last time we stayed at the Marriott near Whiskey Row and I wrote rave reviews. I understand they are refurbishing the guest room that are also set up as two room suites. Suggest you investigate the Marriott before making a hotel reservation. They have a fantastic all inclusive breakfast and a terriific staff.










the view from our room was very nice

Room Tip: Good views on higher floors but the cooling system may be better on lower floors.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrescottResort, General Manager at Prescott Resort & Conference Center, responded to this review, 24 June 2013
Thank you for taking the time to share your recent experience at the Prescott Resort & Conference Center. Through candid comments from our customers we are able to measure how we are performing. While I appreciate the positives you have shared, it is the areas in need of improvement that is most concerning to me. My Chief Engineer and I inspected your room and have isolated and repaired the problem with that air conditioning unit. Although it has been corrected for future guests, I do apologize for the inconvenience it caused. Our Yavapai Tribe's Privilege Surcharge tax is 10.85%. The tax is mandatory and goes to support our local Tribal infrastructure. For comparison, the local area's City and Bed Tax combined is 11.33%. I apologize for that not being explained at time of arrival.

I would welcome an opportunity to apologize to you more personally and further discuss the concerns you had. My direct telephone line is (928) 445 - 8154.

Sincerely,

Steve Bracety
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Prescott Resort & Conference Center

Property: Prescott Resort & Conference Center
Address: 1500 Highway 69, Prescott, AZ 86301
Phone Number:
Region: United States > Arizona > Prescott
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Prescott
#8 Family Hotel in Prescott
#10 Romantic Hotel in Prescott
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Prescott Resort & Conference Center 3.5*
Number of rooms: 161
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Also Known As:
Prescott Resort And Conference Center
Prescott Hotel Prescott

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