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“Good place to stay”

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Holiday Inn Express Prescott
Ranked #11 of 22 Hotels in Prescott
Certificate of Excellence
Phoenix, Arizona
Level Contributor
125 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good place to stay”
Reviewed 18 June 2012 via mobile

We stay here every year for several days, and it has always been excellent. We choose the junior suite that is roomy and comfortable. Breakfast included, and always had large choice with no shortage. Wi-Fi high speed and reliable. As usual, a good experience.

Stayed June 2012, travelled on business
Helpful?
Thank Lzrdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
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    66
    18
    5
    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Phoenix, Arizona, USA
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2012

This is a nice hotel, with friendly staff and comfortable rooms. I like that the sink is outside the toilet/shower area. The closet area is small, but it was enough for me. My only complain is that often, the breakfast food was all or mostly gone, even though I came down promptly in the morning. This happened every day, so they should be aware of the morning "rush" and be prepared to bring out more food.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Quiet99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 June 2012

We were at the Prescott HIE on May 28/29, 2012. Could have been better. Room was great. It was big and roomy and very clean. Cynthia at the front desk was excellent!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ballietm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA state
Level Contributor
70 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 8 April 2012

Aside from the standard service and amenities associated with Holiday Inn Express facilities, our room was quite small, sink was tiny, tiny with no counter space and it was outside the toilet/tub room. There were not enough towel racks. Overhead sink light was adequate (often a problem, but not here). The desk staff were pleasant and helpful re dining ideas.

The worst problem was the very inadequate WIFI service. After spending a half hour composing an email message, I was unable to send it because I had been timed off the system....pretty strange and extremely annoying for a "free" service. I reported this the next morning, but the clerk didn't seem to know what to do about it. Anyway....BEWARE. Also, I tried several times to sign up for a bonus points offer, but could never get into the website despite using codes that had worked in another Priority Club site. I took care of this after returning home via a phone call and the person I spoke with entered the data for the points. However, this interaction took about 45 minutes.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patty P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Prescott, responded to this review, 14 May 2012
travelorWAstate,

Thank you for review, and feedback. I'm sorry you were not fully satisfied with the accommodations received, but pleased to see the staff was a highlight. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have a chance in the future to show you how great our hotel is.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belton, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 March 2012

We stayed at the Holiday Inn Express two nights; the room was clean and quiet, and reasonably priced, but there was very little space to move around or put luggage. There were restaurants and a Trader Joe's that had just opened nearby. It was convenient, but cramped.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank centraltxtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra Vista, Arizona
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2012

The staff is very friendly and professional. The location is very good, halfway between Prescott and Prescott Valley and next to a very nice shopping mall. The rooms are very nicely sized with plenty of space and decently clean. Our room included a fridge, microwave, and coffee maker. There is a nightly managers reception with chips/salsa, vegetable tray, lemonade and freshly baked cookies. The fitness center is a little small containing two treadmills and two elliptical/bikes; weights would have been nice. The pool area is excellent, there is a pool, hot tub, and a sauna, I have never seen a HI-Express with a sauna, it was very nice. Breakfast had more than I expected, eggs, sausage gravy and biscuits, pancake machine, fruit, yogurt, and cereals. The walls between rooms could use a little more insulation, I could hear noise in the next room. The wireless, complimentary high speed Internet is probably the very best I have experienced in a hotel, never a hiccup watching videos or radio, just wow.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank X98c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland, Oregon
Level Contributor
273 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 5 March 2012

Spotless rooms. Quiet. Best HI breakfast I have had. Friendly, efficient service and excellent housekeeping. Comfortable beds with good linens. Ten minutes to downtown and many dining and shopping options close by. Easy parking. Very reasonable price.

Room Tip: On front for quietest room.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canuck22SanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Prescott

Property: Holiday Inn Express Prescott
Address: 3454 Ranch Dr, Corner Hwy 69 & Lee Blvd., Prescott, AZ 86303-6746
Phone Number:
Region: United States > Arizona > Prescott
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Prescott
#8 Business Hotel in Prescott
#11 Romantic Hotel in Prescott
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Prescott 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to the site of the Award Winning Holiday Inn Express Hotel - Prescott, Arizona. We are just 96 miles north of Phoenix. We are conveniently located near the entrance to Prescott's Gateway Mall, Costco and Wal-Mart and only 4 miles from the Historic Courthouse & Downtown Square. For your health & comfort this Hotel is entirely Non-Smoking. Free T1 High-Speed Internet Access & Business Center is available for our guests! Also, each room comes equipped with an office desk & ergonomic chair to provide a comfortable work environment. We offer 76 spacious, completely remodeled rooms, that are clean & comfortable and are all accessible by interior corridors and an elevator. Feature Rooms/Mini-Suites are also available that provide 30% more additional space over a standard room. Also, all of our rooms come equipped with a refrigerator & microwave! Every morning indulge yourself with our free Expanded Continental Breakfast that is served in our relaxing great room between 6:00 am and 9:30 am. Sorry, No Pets allowed. ... more   less 
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Also Known As:
Holiday Inn Express Prescott Hotel Prescott
Holiday Inn Prescott
Prescott Holiday Inn Express

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