This hotel considers very minor items that can be cleaned with cleaning products as "damaged" and charge your card a large sum of money. Then when you ask to speak to the so-called manager about the charge he refuses to speak to you nevertheless see you in person. He has his front desk staff do his dirty work for him. May I also add that the staff that work at the front desk, including the front desk manager are very, very rude! These ladies must've got hired out of severe desperation to fill the positions ASAP. Lack of customer service skills! This place needs a total upgrade, rooms are dirty, beds are uncomfortable, and the old style tv kept shutting off. Not worth it for what they charge for a room. They should use the money they scam out of people to cover these so-called "damage fees" to fix the dump of a hotel up.So please consider spending your hard earned money at the quality inn in window rock or drive the extra miles to gallup.
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- Also Known As:
- Navajoland Inn And Suites
- Navajoland Hotel Saint Michaels
- Days Inn Saint Michaels
- Saint Michaels Days Inn