I read multiple reviews of this property and was initially cautious because of the reviews describing the hotel as "old" or "outdated". Many of the reviews also questioned the star rating of the hotel. I decided to take a chance regardless and let's just say I now regret that decision.
My largest complaint was the room construction itself. The walls are so thin and the connecting room doors so poorly constructed that you can hear every word your neighbors say. The final two nights of my stay I was kept awake until 3am by an especially loud large group of guests in the next room. Not a party, just four adult men talking loudly. Unless you are used to sleeping under such conditions, this was utterly ridiculous.
OK so the place is older with paper thin walls and doors. Maybe the service makes up for it right? No. The supervisor, direct from his shift at Target, RJ - who refused to even give his name, informed me on multiple occasions that he was unable to do anything about the situation. That's right a 3 star hotel charging market rate exhibiting the sleeping conditions of a rowdy homeless shelter, and the supervising representative can or will do nothing to remedy it.
Stay here at your own peril. I know I'll never be back. Best of luck.
- Official Description (provided by the hotel):
- Where the Old West Meets the New Guests arriving at The Scottsdale Plaza Resort find an oasis of tranquility that evokes a sense of home while capturing the essence of Arizona. Graceful Spanish Mediterranean architecture and décor create a cozy, private estancia-style feel. Warm desert breezes and views of Camelback Mountain in the distance settle the pulse. Nearby Cave Creek offers a glimpse into the life of the old west while James Beard award winning Chefs are crafting new specialties in Scottsdale and Phoenix. A Room for Every Lifestyle The Scottsdale Plaza's five distinctive room, suite and lodge options are arranged in intimate clusters that allow for quiet and privacy. Options ranging from larger-than-standard, deluxe guest rooms to beautifully appointed, residence-style lodges and suites and an extraordinary Presidential Suite, we have the perfect room for family vacations, romantic getaways and corporate groups. ... more less
- Reservation Options:
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- Also Known As:
- Scottsdale Plaza Hotel Paradise Valley
- Scottsdale Plaza Resort Arizona