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“Clean place to stay”

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Hampton Inn & Suites Phoenix/Scottsdale
Ranked #7 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Atlanta, United States
1 review
“Clean place to stay”
3 of 5 bubbles Reviewed 19 October 2013

Not the best Hampton Inn, but not the worst either. Room was clean and everything was 'OK', just nothing to say 'wow' about. This was convenient location for business in the area, but felt room rate was high for the quality of the facility.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 21 October 2013
Dear Andrew G,

Thanks for staying with us and posting your comments. I'm sorry we didn't wow you on this visit and hope you will accept my apologies for falling short. We value all guest input and use it to improve our operation. I hope you will contact us via kenjacobs@zmchotels.com so we can learn more about your stay. We look forward to hearing from you soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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532 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
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English first
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 16 October 2013

As usual, a great experience provided by everyone who works at this hotel. Entire staff is friendly, helpful and professional. This is our fifth year of visiting the North Scottsdale location, and we shall continue to stay at this hotel whenever we visit family in Scottsdale.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 25 October 2013
Dear Don P,

Thanks for your many visits and for taking the time to post your comments and 5 star rating. It is always nice to see you again and we really appreciate your loyalty. We look forward to serving you here the next time you are in town.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BELLFLOWER, United States
1 review
5 of 5 bubbles Reviewed 14 October 2013

This is a great place with great amenities and a great staff who really is helful and caring. The location is excellent the service is great. the breakfast has a variety including hot foods, cereal and fresh fruit. In the evenings they serve complimentary snacks and you can take them to your room, enjoy them at poolside or enjoy them in the plush dinning and lounge are in front of a giant flat screen television.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Wendell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 15 October 2013
Dear Wendell H,

Thanks for staying with us and posting your great comments and 5 star rating. We know you have a lot of hotels to choose from and really appreciate your business and kind words. I hope we can serve you here again on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 5 October 2013

Our daughter had arranged this hotel for all of her wedding guests. Hotel personnel very attentive. Provided great shuttle service to wedding site (Troon Golf). The pool was sparkling. When we had to depart at 3:30 a.m. depature along with others in our party, upon check out, desk attendant already had fresh coffee brewing. We very relaxing stay, everything was attended to for us. Highly recommend this Hampton Inn & Suites.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 9 October 2013
Dear TA Member,

Thanks to your daughter for recommending us and thank you for staying with us and posting your great review. Travelling can be stressful and challenging, so when you add the wedding (Congrats to all, by the way!), family and friend to the formula, there are a lot of things that need attention. We want all our guests to be able to relax and enjoy themselves while they are here, and we endeavor to give every guest the best in service and accommodations, as our guests are why we show up every day. We hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago, United States
1 review
5 of 5 bubbles Reviewed 5 October 2013

This was our second stay at this hotel. I need an accessible room. It was very comfortable, clean and had all the necessary conveniences. We had a small kitchen and good desk area. Though we were only 2 people it would easily accommodate a family. Staff is friendly. Location is great close to everywhere we needed to go. We were there for personal business.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Manuel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 9 October 2013
Dear Manuel K,

Thank you for returning to stay with us and for posting your review and 5 star rating. I'm glad you know you can count on us to meet your needs and exceed your expectations. I hope you will continue to let us know how to make your stay more pleasant on future visits. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Andover, United States
1 review
5 of 5 bubbles Reviewed 26 September 2013

This property has everything, location, clean, big rooms. Friendly staff and breakfast was good. Internet worked great. Nice lobby and the WSJ paper was a nice touch. When I arrived the check in personal smiled and checkin was professional

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
2 reviews
5 of 5 bubbles Reviewed 21 September 2013

Very efficient, friendly and cost effective hotel. The only minor flaw was continuous need to log in to Internet (though it was always complementary so that was overall a big plus). I was there for 7 days so it was a good representative stay. Well done Hampton Inn!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Godfrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, 23 September 2013
Dear Godfrey B,

Thanks for staying with us and posting your nice comments and 5 star rating. I'm glad you found us to be a good value and that we met your lodging needs. We appreciate your business and compliments and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Property: Hampton Inn & Suites Phoenix/Scottsdale
Address: 16620 N Scottsdale Rd, Scottsdale, AZ 85254-1509
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Scottsdale
#7 Business Hotel in Scottsdale
#16 Romantic Hotel in Scottsdale
#23 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Scottsdale 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Hampton Inn And Suites North Scottsdale
Scottsdale Hampton Inn
Hampton Inn & Suites Phoenix/Scottsdale Arizona

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