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“Relaxation with breathtaking views and great service.” 5 of 5 bubbles
Review of Four Seasons Resort Scottsdale at Troon North

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Four Seasons Resort Scottsdale at Troon North
Ranked #4 of 75 Hotels in Scottsdale
Certificate of Excellence
Jacksonville, Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Relaxation with breathtaking views and great service.”
5 of 5 bubbles Reviewed 3 November 2013 via mobile

Everyone from the ladies in the gift shop to the groundskeepers were so friendly and accommodating. It was hard to book a service at the spa, so reserve early. The room was very clean and spacious with a great patio. Excellent hiking nearby, great restaurants on property and off. The town of Scottsdale is a good distance away from the resort. Scottsdale was very touristy but good nightlife scene. Check out Greasewood Flats for some love music and colorful local characters. I recommend the hike to Tom's Thumb in the McDowell Mtns. Challenging hike about 4.2 mi with amazing rock formations and wildlife. I would go back again.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mrsbrown68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, 4 November 2013
Thank you for taking the time to write a review regarding your recent stay with us.

I am delighted that you enjoyed your time with us and I appreciate your feedback. I look forward to sharing your review with the entire team.

Thank you again for taking the time to share your impressions from your visit. We hope that we have the opportunity to personally welcome you back to the Four Seasons Scottsdale in the near future.

Sincerely,

Ben Shank
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (371)
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Woodland Park, New Jersey, USA
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

First stayed here for a convention. Have been back several times with my family. Terrific view of Pinnacle Peak. Very good restaurants and impeccable service.I have stayed at the Hyatt Regency, the Westin Kirland,Mc Cormick Ranch and several other hotels in Phoeniz. This property at Troon golf course is clearly the best.

Room Tip: Views of the pool looking out at Pinnacle peak
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  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drj0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodinville
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

My hubby & I have stayed here several times over the past few years, with the most recent visit being in September. We keep coming back, because the quality of service & scenic surroundings are excellent...and TOTALLY up to Four Season's standards. We love to hike Pinnacle Peak, which is just shy of a mile walk from the hotel to the trail head & a great exercise option. We tried the new restaurant concept, PROOF, & absolutely love the Chef's vision of good ole' American comfort food...brilliant & so much for kid & family friendly than the restaurant which used to be here. Having the espresso machine (as well as regular coffee) available in the mornings is pure heaven for those of us needing a fix & the home made mini muffins...heaven! We'll be back!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 23 October 2013 via mobile

Aside from a rather secluded locale in the boulders of the north Scottsdale desert, there was nothing memorable about my stay at this property. And it was most definitely not up to Four Seasons standards. If I didn't know the brand and had been dropped here blindfolded I would've guessed it was a JW marriott or perhaps even a Hyatt resort. Here's why... the decor and finish is tired and borderline thread bear. It feels very 1999. The room was painfully average, including a terribly rutted and sagging mattress. The towels were dingy and grey and almost thin. Carpets were stained. Patio furniture weathered and uncomfortable. Landscaping was unremarkable - nowhere near the caliber of the Phoenician. Food was very good, however, but honestly not memorable. The staff was the only part on par with the brand promise. I stayed on business and didn't pay, but Id be really upset if I were to have paid $400+ per night since there are far better options in the valley at this price point. Four Seasons needs to decide if they want this hotel in brand, or not. And do it fast since there's a lot of work to be done here for it to qualify.

Stayed October 2013
Helpful?
2 Thank zim_travelin_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, 24 October 2013
Thank you for taking the time to write a review of our resort following your stay.

We regret that our resort ambience was not to your satisfaction. Our design and décor was inspired by our indigenous setting in the high Sonoran Desert, with adobe-style architecture, Native American-influenced art and colors inspired by the desert in bloom. We often receive positive feedback about our sense of place and setting, as well as our service.

Thank you again for taking the time to share your feedback. We do hope you will return to any future Four Seasons Hotel and Resorts.

Sincerely,

Ben Shank
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrington, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 October 2013

Four Seasons Scottsdale is a gorgeous resort. The landscaping is impeccable and interesting; we loved walking the grounds in the day and appreciating the cacti and plants and at night to the scent of burning juniper. Our room was beautiful and comfortable with great views of the surrounding mountains. But the reason we loved our stay is the friendly and attentive staff. Each and every person we met was helpful and generous with their time; we felt like they knew what we might need before we even thought of it. We will be remembering fondly these few days for a long time.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank p_and_g_chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

We spent the weekend at the Four Seasons Resort with our daughter and granddaughter. The warm welcome we received from the staff was most appreciated. Our room, a deluxe King, was lovely with an outside patio and large sitting room with a great bathroom, double sink, separate toilet and a shower with strong water pressure. The closet was huge!! We were in the 2500 building and there were two short flights of stairs to our room. There is an elevator, but it didn't go to our side of the building. However, someone can help take your bags to the room if you need assistance. There is also a golf cart with driver that can take you to and from your room if you prefer not to walk to the main building/spa/pool. Our room was extremely quiet which was a huge plus. We had some delightful meals at Proof. We had the breakfast buffet the first morning, but the second morning we preferred to order breakfast. We ate there one night and it was a great place for our seven-year-old granddaughter as she met other young children there and they enjoyed playing shuffleboard together. The atmosphere at Proof is very relaxed and can get noisy if you are sitting near a large group of people, but that can also be the beauty of it when you are traveling with children. The restaurant has indoor and outdoor seating. Their hamburger with cheddar cheese, smoked ketchup mayo, bourbon molasses and deep fried bacon (a treat in itself) is not to be missed! We used the spa which is very nice and sat by the pool most of the day. The Kid's Camp is one of the best with lots to do to keep the young ones happy. There are daily activities for adults such as a spinning class and tai chi as well as various hikes. Indeed, there is something for everyone. A diamond in the rough - beauty amidst the sometimes desert harshness.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, 23 October 2013
Thank you for taking the time to provide us with your feedback after your most recent stay at Four Seasons Resort Scottsdale at Troon North.

We are so pleased that you enjoyed your weekend visit with your family. Your gracious remarks regarding your stay are sincerely appreciated.

Again, thank you for your valued feedback. We hope to have an opportunity to welcome you back the next time your travels bring you back to Scottsdale!

Sincerely,

Ben Shank
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodinville, Washington, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 October 2013 credit card Amex Cardmember Review

We've been going to this resort for over 12 years now, every time the resort is fresh, clean, and the service is outstanding! Lots to do here, local hiking, golf, pool and spa services. Great on site dining and many good local restaurants.

Stayed September 2013, travelled with family
Helpful?
1 Thank Drdon220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Scottsdale at Troon North

Property: Four Seasons Resort Scottsdale at Troon North
Address: 10600 East Crescent Moon Drive, Scottsdale, AZ 85262-8342
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Troon North
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Scottsdale
#2 Family Hotel in Scottsdale
#2 Top resorts Hotel in Scottsdale
#3 Luxury Hotel in Scottsdale
#3 Spa Hotel in Scottsdale
#5 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Resort Scottsdale at Troon North 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
4 Seasons Resort Scottsdale At Troon North
Four Seasons Resort Scottsdale At Troon North Hotel Scottsdale
Four Seasons Hotel Scottsdale
Four Seasons Scottsdale
Scottsdale Four Seasons
Four Seasons Resort Scottsdale At Troon North Arizona

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