Upon arrival at the hotel we were told that there was a plumbing problem in our room so we would need to stay at the nearby timeshare for one night and they would move us back to the hotel the next night and upgrade our room by two classes. The timeshare was huge -- full kitchen, bedroom, walk in closet, etc. We were more than happy to have this issue to contend with! The next day we moved into the hotel and had a great room. That night as we were getting ready for dinner there was a knock on the door and there was a server with huge chocolate covered strawberries and a bottle of Chandon with a hand written thank you note for our understanding. Very nice touch.
That night we noticed our room was a little warm so on our way to the golf course we stopped by the front desk and casually mentioned this to them and asked if they got a chance they could check it out. Came back to our room after golf and yet another thank you note and some snacks.
I found everyone in this hotel to be above and beyond accomodating and the service was best in class. I have stayed in a lot of nice hotels and this service was top notch.
Amazingly enough it rained the entire 4 days we were in Scottsdale, but if the Four Seasons could control the weather, I am sure they would have done that as well.
Highly recommend and agree with others that self park is the best option -- its not that far of a walk. Not worth the $27 valet charge.
Enjoy -- we'll be back!
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- Also Known As:
- 4 Seasons Resort Scottsdale At Troon North
- Four Seasons Resort Scottsdale At Troon North Hotel Scottsdale
- Four Seasons Hotel Scottsdale
- Four Seasons Scottsdale
- Scottsdale Four Seasons
- Four Seasons Resort Scottsdale At Troon North Arizona