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“Free Wakeups!”

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Gainey Suites Hotel
Ranked #5 of 75 Hotels in Scottsdale
Certificate of Excellence
Kansas City
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Free Wakeups!”
Reviewed 17 August 2008

Recently stayed here on business - nice property, well-maintained with a good front desk staff. Great value for the money in a central Scottsdale location.

A couple thoughts to chew on...

#1: When I returned to my room at 1:30 after going out with several clients, at least two of the hotel's exterior doors were unlocked (including a secluded door at the end of a hallway). I'm not one of them, but I do know this freaks out certain people.

#2: Teenagers in the hallway when I returned (1:30AM) - running in and out one of the aforementioned unlocked exterior doors, up & down the hallway, etc.. Not unusual in some hotels, but I really thought this was a business-centered hotel.

#3: The hotel seems to offer free, in-person wakeups from the hotel's housekeeping staff. They apparently aren't familiar with the "DO NOT DISTURB" hanger. I received an early morning knock from a housekeeper who wanted to know what time I thought I would be checking out. Nevermind that it was several hours before the listed checkout, nor that my "DO NOT DISTURB" sign was hung, nor that I was out late the night before with clients.

Otherwise, a good stay and a nice place.

  • Liked — Convenient location, free internet
  • Disliked — Housekeepers disregarding "Do Not Disturb" hanger
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank justalittlecrazykc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrgainey, General Manager at Gainey Suites Hotel, responded to this review, 14 January 2009
Please allow me to express our apology to anyone roused out of our wonderful Gainey Suite Dreams Bed a bit early by our apparently, a little too eager to clean, Room Attendants. They are a great group but rest assured we'll refresh the daily start schedule with the entire team. On the weekday mornings they should be off and running about 7:30-8 am and on weekends around 8:30-9 am. Just as an added measure we recommend that folks wishing to sleep-in leave the "Do Not Disturb" hanger outside their door. Thanks so much and all the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gainey Suites Hotel

Property: Gainey Suites Hotel
Address: 7300 East Gainey Suites Drive, Scottsdale, AZ 85258-2061
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Scottsdale
#3 Business Hotel in Scottsdale
#3 Family Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Gainey Suites Hotel 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Dear Guests,In the heart of all that makes Scottsdale, AZ "a world class destination" and perfectly located in the exclusive oasis-like Scottsdale neighborhood of Gainey Ranch where you can walk, run, or bike on winding paths past golf courses, parks, and greenbelts; and next door to the Shops & Restaurants at Gainey Village. And just around the corner you can work out at the Gainey Village Health Club or pamper yourself at "The Spa" (enjoy special rates for our hotel guests) The Gainey Suites Hotel is a unique, upscale boutique-style retreat that offers a more intimate, inclusive, and relaxing alternative to the hassles, higher rates and additional fees of the larger chain resorts in Scottsdale, AZ.We are pleased to announce that our $1.5 million renovation of our guest suites and public areas is complete. In our guest suites you'll find all new contemporary wood cabinetry and stainless steel kitchen appliance ensembles, living areas with custom crafted trestle style desks, desktop power and charging stations, FREE Wi-Fi, and HDTV, faux leather task chairs, sleek new cordless telephones, and distinctive porcelain desk lamps, along with granite tops on the night stands. You'll also see new carpet throughout the hotel corridors and public areas as well as elegantly re-designed function space.The stunning new Travertine stone pool deck and spa/Jacuzzi with spectacular new furniture, upper deck fire pit and poolside cabanas is now completed.Our new lobby and beautifully crafted guest services reception and Gift Shop is complete featuring an interactive Scottsdale Experience center with adventure & activities videos and the amazing e-Monscierge with a free ap you can even download that will tell you what is locally all around you...all to make your Scottsdale Experience simply FANTASTIC!Our new Terrace Patio Bar is now open! It is a classy and cozy Wine & Barista Bar inside and on the outside patio, a full-service al fresco "Santa Barbara Style" bar done in rich teak woods with a vibrant mosaic tile back wall, and colorful accent awnings that adds a wonderful new dimension to the Gainey guest experience.We so greatly appreciate your business and are very excited to share all these wonderful property enhancements with you. We are at your service!Sincerely,The Gainey Suites Hotel Family ... more   less 
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Also Known As:
Gainey Hotel Scottsdale
Gainey Suites Hotel Scottsdale, Arizona

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