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“Loved it BUT....”

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Gainey Suites Hotel
Ranked #5 of 75 Hotels in Scottsdale
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Loved it BUT....”
4 of 5 bubbles Reviewed 28 June 2009

Stayed here for 7 nights in June and really liked it. They let us check in 3 1/2 hours early. (Thank you for that) . The suite was very nice. The kitchen had a fridge/freezer bigger than my house and a 4 ring cooker. microwave, dishwasher and garbage disposal in the sink. Pots, pans, plates, glasses and even a bottle opener.

Breakfast was very pleasant. Not a sausage, egg and bacon type but there was something hot and different every day. Cereals, juices and the most delicious cakes. The afternoon reception was just as good but with free booze and again always something hot to eat i.e. pizza, spring rolls etc along with salads, popcorn and bits and pieces.

The grounds/pool were very nice and well maintained and they would always turn on the misters for the "old English couple" when it became too hot. Lovely loungers around the pool but beware, the frames are metal and they get very, very hot.

The Village Tavern right next to the property is very nice. Almost an English pub in style. The food is good and reasonable and the staff are not pushy or poncy but really nice. One other place at Gainey shops I must mention is 'The Kitchen' in the top right had corner. Very nice food, Soups, sandwiches, pizzas, salads, steaks, cakes, bread, drinks etc. It is very, very classy and seems set up for the rich people of Scottsdale but the prices are OK and you can take your food outside to eat or back to your room. Highly recommended.

Now the only gripe. I may have been unlucky but the AC in our suite (307) was so noisy it was untrue. There was also a whirring sound that we couldn't decide if it was inside or out that drove us crazy. Also the freezer compartment of the fridge was very noisy. We called the front desk who sent a man. He told us that the noise from the AC was "The air conditioning" and cured the noise from the fridge by turning it off !!! We turned it back on and eventually got used to it.

Would we go back - certainly. One suggestion - an airport shuttle similar to The Chaparral or Holiday Inn would be great.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BootneckBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (409)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Scottsdale, az
1 review
5 of 5 bubbles Reviewed 25 June 2009

I recently held a meeting here for a group of managers for my company. As a Fortune 50 company under much public scrutiny, we are very careful about perception, but still require facilities that meet our needs in order to have a successful meeting. The Gainey Suites is clean, comfortable, conveniently located, and the staff is TOP NOTCH.

The staff (can I mention Enrique the Banquet Manager specifically??) was so attentive to our needs, and "rolled" with the many changes (even the General Manager steps up to the plate to help). They are definitely a solutions-driven group. The meeting space was in great condition, the Food & Beverage is reasonably priced, and I have yet to meet a more flexible Executive Chef.

The Sales and Catering team are there to work with you for anything - whether it be a meeting, reunion, wedding, or other event. I could see that the guests were all very satisfied.

Great location, great atmosphere - Keep up the GREAT WORK!!

Stayed June 2009, travelled on business
Helpful?
Thank F50Planner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Desert,Ca
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 June 2009

We selected this hotel based on other trip advisor reports and it was an even better hotel than we expected. The rooms were beautiful. The bed was very comfortable, 300 thread count linens, bed and body bath products, fully equipped kitchen, The breakfasts were excellent- alot of variety and the afternoon happy hours were a meal in themselves. We used the free $20.00 McCormick & Schmick credit at their Happy Hour (see their website) as well as the $20.00 credit for Village Tavern. My husband used the free shuttle to get to his golf courses so I could have the car to go shopping..We got the special promotion- two nights at $109 and the third night free. It is an outstnding value!!! Also, the pool and spa and surrounding grounds are lovely and the location is close to everything. Wonderful spots to visit:the Cosanti Foundation which is just around the corner, Taliesen West tour, and Humble Pie restaurant for lunch. Sapphoro has a great Happy Hour and Voce has great live entertainement. Also, there is no resort fee or parking fee at this hotel. Very many other hotels do not inform you of these hidden costs.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 88teacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
1 review
5 of 5 bubbles Reviewed 9 June 2009

We had a wonderful experience, felt welcomed, question answered promptly (excellent staff service). Rooms & Amenities were clean. Happy Hour had a variety of delicious food. The best touch was the Gainey Suites Teddy Bear, it made our kids very happy.
Thank you, The Garcia Family

  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaboynee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new mexico
1 review
5 of 5 bubbles Reviewed 5 June 2009

Classy hotel, great rates for the upscale location in Scottsdale. Take advantage of front desk staff, they are excellent and well managed. Great eating establishments and shopping next door to the hotel. If you want comfort and quiet, this is the place.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewMexicoRalph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ranyrac
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2009

When we arrived it was happy hour, the food they had was a complete meal, we didn't have to go out to dinner, the wine was wonderful. For such a nice place, it was all free! The rooms are very nice! They have the best shampoo's , body lotions, q-tips etc. The beds are the best! I have never slept so good. They have "Island Paridise" hot baked cookies for the guests. The front desk employees are so helpful. They printed me a map of the places I needed to go to. One of the manager's their I believe his name was Javiar, he was so helpful and professional. The grounds are beautiful, I highly recommed the "Gainey Suites" and I will definitely come back!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ranyrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taos,New Mexico
1 review
5 of 5 bubbles Reviewed 4 June 2009

My wonderful stay began with the front desk staff. Javier and Crystal willing to go the extra mile. I asked for suggestion for a hair salon, the tip was great ,the style was just what i was looking for plus they gave me saving coupons! Javier printed out a map to assist me get to a shopping mall that i was told to go to and he also had some suggestions for other places to shop. After the second day they called me by my first name, I felt special. I enjoyed the playful humor and yet the professionalism that they exhibited. In all fairness I experienced the same from upper management to housekeeping. All willing to go the extra mile with any request i had. The food was great a special thanks to Enrique, although i gained a few pounds during my stay HA. Lupe kept the room clean and comfortable. Hats off to Gainey suites!!!!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mimeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gainey Suites Hotel

Property: Gainey Suites Hotel
Address: 7300 East Gainey Suites Drive, Scottsdale, AZ 85258-2061
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Scottsdale
#3 Business Hotel in Scottsdale
#3 Family Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Gainey Suites Hotel 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Dear Guests,In the heart of all that makes Scottsdale, AZ "a world class destination" and perfectly located in the exclusive oasis-like Scottsdale neighborhood of Gainey Ranch where you can walk, run, or bike on winding paths past golf courses, parks, and greenbelts; and next door to the Shops & Restaurants at Gainey Village. And just around the corner you can work out at the Gainey Village Health Club or pamper yourself at "The Spa" (enjoy special rates for our hotel guests) The Gainey Suites Hotel is a unique, upscale boutique-style retreat that offers a more intimate, inclusive, and relaxing alternative to the hassles, higher rates and additional fees of the larger chain resorts in Scottsdale, AZ.We are pleased to announce that our $1.5 million renovation of our guest suites and public areas is complete. In our guest suites you'll find all new contemporary wood cabinetry and stainless steel kitchen appliance ensembles, living areas with custom crafted trestle style desks, desktop power and charging stations, FREE Wi-Fi, and HDTV, faux leather task chairs, sleek new cordless telephones, and distinctive porcelain desk lamps, along with granite tops on the night stands. You'll also see new carpet throughout the hotel corridors and public areas as well as elegantly re-designed function space.The stunning new Travertine stone pool deck and spa/Jacuzzi with spectacular new furniture, upper deck fire pit and poolside cabanas is now completed.Our new lobby and beautifully crafted guest services reception and Gift Shop is complete featuring an interactive Scottsdale Experience center with adventure & activities videos and the amazing e-Monscierge with a free ap you can even download that will tell you what is locally all around you...all to make your Scottsdale Experience simply FANTASTIC!Our new Terrace Patio Bar is now open! It is a classy and cozy Wine & Barista Bar inside and on the outside patio, a full-service al fresco "Santa Barbara Style" bar done in rich teak woods with a vibrant mosaic tile back wall, and colorful accent awnings that adds a wonderful new dimension to the Gainey guest experience.We so greatly appreciate your business and are very excited to share all these wonderful property enhancements with you. We are at your service!Sincerely,The Gainey Suites Hotel Family ... more   less 
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Also Known As:
Gainey Hotel Scottsdale
Gainey Suites Hotel Scottsdale, Arizona

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