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Homewood Suites by Hilton Phoenix / Scottsdale
Ranked #44 of 75 Hotels in Scottsdale
Certificate of Excellence
Cape Coral, Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Site search”
4 of 5 bubbles Reviewed 24 April 2011

Great location, greeted immediately upon arrival. Clean rooms, great service and freindly staff. Breakfast service and evening dinner service is very adequate and presented by helpful and friendly staff.

Business center was the low point of the trip. Thye are suppose to be upgrading soon, this would be the main reason we would not stay during next trip. The front desk staff was extremely helpful in making copies from our USB drive, It would have been nice to have a quality printer for self use in the business center. The WIFI signal was weak frequently and online response was slow. Againg this is to be upgraded soon. If you do not need the business center on a regular basis this is a great place to stay. Even if you do need it the front desk is willing to assit just makes it a bit more time consuming,

  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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637 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Dawsonville, Georgia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 April 2011

We spent four nights at this Homewood Suites while traveling in Arizona as tourists. We used it as a base for our time in the Scottsdale area. My husband stayed there before as a business traveler but hadn't been there in about 12 years. We were both very pleased with the facility and staff. My husband was impressed with the good condition of the hotel after 12 years and remarked about the helpfulness of the staff. As for value, it is good. It is convenient to the expressway, restaurants and includes breakfast. Mon-Thurs they also offer dinner. You get what they serve (no menu) but for a business traveler, I can see this being a plus after working all day. Nice to kick back and have someone cook your dinner. There is a small on-site store with whatever you might need and two full-sized coin-operated washers and dryers (thank you!). The suites (2 separate rooms) include a kitchen with a cooktop, full refrigerator, microwave and even a dishwasher (utensils included). There is a pool on site. This isn't a resort but they don't charge for internet, parking and there's no resort fee. Again, a good value with lots included for both the business and leisure traveler. We recommend it unless a resort is your preference.

Room Tip: Good value, Recommend
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  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zakasana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
194 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 11 April 2011

This is the best place we stayed on our trip to arizona. The rooms were nice, well appointed and spacious. The staff was friendly and helpful. The breakfast was good and on our first night they had a complimentary supper with free wine and beer which I thought was nice and unexpected. Unfortunately we missed it by 20 minutes. I think it was 5-7 and we didnt return from site seeing till 7:20.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rebus20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amberathomewood, Director of Sales at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review, 12 April 2011
Thank you so much for taking the time to write this wonderful review! We love hearing what our guests have to say! I'm so glad you enjoyed your stay with us and really enjoy hearing that we were the best on your list! I'm sorry to hear that you missed our Welcome Home Reception, but I'm sure the site seeing was well worth it. Our reception does take place every Monday through Friday 5pm to 7pm! You'll have to stop by and visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, Michigan
1 review
4 of 5 bubbles Reviewed 7 April 2011

great location--great service from front desk(especially sabrina and dontavius)--hard working housekeeping crew--food service workers outstanding--amenities need upgrade--room tv poor--hallway carpeting should be replaced--our shower area had a large stain because some material had been applied to cover a crack(not a good look)--room doors had scuff marks on hallway side
in short, location and people great but facilities need major renovations. don't let it start looking seedy!!!

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oldpops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amberathomewood, Director of Sales at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review, 9 April 2011
On behalf of everyone at the Homewood Suites Scottsdale, I'd like to thank you for staying with us and taking the time to write us a review! We are expecting upgrades and renovations to start over the summer. We'll be getting brand new carpets in all public area (along with new tiles), HD flat screen televisions, upgraded high speed internet, repainting all suite doors, as well as upgrading furniture in the public areas. We will also be spending extra attention to the outside of the property, added new paint and stone! We have already began to add updated sofa sleepers to our suites! We are extremely excited about our upcoming renovations and I hope you will come to visit us again to see all the great changes that have been made!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg MB
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 March 2011

My wife and I stayed at the Homewood Suites from March 20th til the 27th. It felt safe and homey from the moment we entered the lobby. We can't say enough about the staff. They are so pleasant and always willing to help you out with anything. Management, front desk staff, maintenance workers and housekeeping staff - they were all terrific. Our room was a good size and one of the cleanest hotel rooms I have stayed in even though it is not a newer hotel. We did not prepare any meals in our room but the room was well stocked with anything we might have needed. Room was cleaned up every other day and garbage was emptied and clean towels provided on the other days. The bed was very comfortable. Never saw a single bug or spider in our room during our stay which was a major point with my wife. We liked the fact that the room had windows that opened. The heated pool and area around it was always clean with a good number of chairs to lay on. The pool was fairly busy some days because of spring break and spring training for baseball teams so sometimes it was hard to get a towel but the staff got them washed and dried as quickly as possible to try to ensure towels were available to the pool goers. The morning breakfasts and manager's reception dnners (Mon.-Thurs.) were a nice touch. Beer and wine were even provided to have with dinner.
The hotel also provided shuttle service to take you anywhere you needed to go within a 5 mi. radius of the hotel. We had a totally positive experience during our stay at the Homewood Suites and definitely stay there again!

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank billybobWinnipegMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amberathomewood, Director of Sales at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review, 12 April 2011
Thank you so much for taking the time to write this wonderful review! We really enjoy hearing what our guests have to say! March is always busy with spring training, but we are 110% committed to give the highest quality of service we can! Here at the Homewood Suitesm we are proud to offer exceptional accommodations, friendly & efficient service, plus clean comfortable surroundings. It's so great to hear that your experience with us was good and hope to see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 March 2011

The rooms were spacious and clean. The food both at breakfast and dinners was tasty, fresh and plentiful. The complementary wine and beer was a nice touch. The service was exceptional from the front desk to the maintenance people...all were happy, friendly and helpful. The pool and area were great and the BBQ was ready and available. We would highly recommend this place again and again

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandie912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amberathomewood, Director of Sales at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review, 30 March 2011
Thank you so much for taking the time to post such a wonderful comment! I'm so glad to hear that you enjoyed your stay with us! It was a real pleasure having the team with us once again this year and I hope to see you all next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Arizona
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 March 2011

when you first arrive at the Homewood suites by Hilton you see a beautiful pink shade on the building that tells you that its springtime in Scottsdale. the staff was very friendly, the facility was large and spread out that allowed you to move around and not feel cramped. the complimentary breakfast was well suited along with sufficient seating to enjoy your meal.the managers special during the week topped off hectic spring break adventures. the only downside was this large island where the breakfast was served was a little cramped ( i would move it across the isle ) loved your facility, see you next spring break

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gonzo3656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amberathomewood, Director of Sales at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review, 24 March 2011
On behalf of the entire staff at the Homewood Suites Scottsdale, thank you so much for choosing to stay with us! It's always a real pleasure hearing what our guests have to say about our property. Our Welcome Home Dinner's are always great for slowing down a hectic day, I'm glad you were able to sit back and relax for a moment or two! Once again, thank you for staying with us and taking the time to comment on our Hotel - it's very much appreciated! We'll see you next Spring Break!
~ Amber- Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Phoenix / Scottsdale

Property: Homewood Suites by Hilton Phoenix / Scottsdale
Address: 9880 N Scottsdale Rd, Scottsdale, AZ 85253-4516
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Scottsdale
#35 Family Hotel in Scottsdale
#36 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Phoenix / Scottsdale 3*
Number of rooms: 114
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Phoenix/Scottsdale hotel is located in beautiful Scottsdale, Arizona just three miles from the Scottsdale Airport, making it the perfect accommodations option for anyone traveling to the Phoenix area for business or pleasure. Our hotel has convenient access to world-class golf, shopping, recreation, biking and hiking trails and all that makes Scottsdale a vacation destination in high-demand. ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites Phoenix/Scottsdale Hotel Scottsdale
Homewood Suites Scottsdale
Homewood Scottsdale
Hilton Scottsdale
Scottsdale Homewood Suites
Scottsdale Hilton
Homewood Suites By Hilton Phoenix / Scottsdale Arizona

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