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Hampton Inn Phoenix/Scottsdale at Shea Blvd
Ranked #48 of 75 Hotels in Scottsdale
Certificate of Excellence
New York, United States
1 review
“Average”
3 of 5 bubbles Reviewed 24 January 2014

Hotel is in a good location midway between central Scottsdale (Scottsdale Rd/Camelback) and North Scottsdale (Greenway/Scottsdale Rd). This is clearly an older Hampton Inn in an area with older buildings. The breakfast/sitting area is very small in proportion to the size of the hotel and compared with newer Hampton Inns. Breakfast was very crowded and the tables were jammed in the area. The front desk was right in the middle of it all, and again, in newer Hamptons, it's separated. Fitness center was nothing to write home about, and compared with say an ALoft of the SPG brand, not nearly as good. Room furniture, while in good condition, requires some freshening up. Linens were the new white duvet style which I rated as a plus. Hallways narrow with 8-foot ceilings again, date the hotel. One good thing of note. Staff at this hotel, as I've experienced with EVERY Hampton Inn I've stayed in, goes out of their way to be helpful and to make it an enjoyable experience for the guests. This starts with the front desk check in, to breakfast and to check-out. Price was high because it's high season in Scottsdale. My company has a cap of $200/night, so there wasn't much choice. Off season, I generally stay elsewhere.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank George T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 27 January 2014
Dear George T,

Thank you for taking the time to post your very first TA review about your recent stay with us. We are proud to have been the very first Hampton Inn in Scottsdale, which makes us the oldest Hampton in the area. I'm really glad to hear that you know that you can count on Hampton Inn for excellent service and really appreciate your recognition of jobs well done by our team. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Mananger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
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English first
Stevens Point,Wi, United States
1 review
5 of 5 bubbles Reviewed 23 January 2014

Our stay at Hampton Inn on 10101 Scottsdale Road, Scottsdale, AZ was exceptional! The breakfast and the late afternoon lunch they provided was wonderful. After being at the Barrett Jackson auction all day long it was nice just to go back to the hotel instead of going out to get something to eat. Also the shuttle was great to have. After driving from Wisconsin, it eliminated headaches of trying to find the car show. We are extremely happy with our stay! The place was very clean and the staff extremely helpful. They took very good care of us while we were there. It's a great place to stay. Mike & Mary (From Wisconsin)

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 27 January 2014
Dear Mary K,

Thanks so much for writing and posting your wonderful review about your recent stay with us. We're thrilled that you enjoyed the service and accommodations we provide and glad that you were able to relax while you were here. I hope you will be our guest again on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

This Hampton Inn / Hilton property exemplifies the best Hilton Has to offer. The entire staff from management, front desk, housekeeping, maintenance is attentive, friendly, gracious and professional . A tribute to Hilton Hotels.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 23 January 2014
Dear Andrew S,

Thanks so much for your loyalty and lovely review. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 21 January 2014

We stayed during Barrett Jackson, it was crowded, but they had a bus running back and forth so you didn't have to drive. It was good. The rooms was rather noisy....you could hear everyone in the hall, doors slamming etc. Nice room, and cookies in the lobby made up for it!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Deb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 23 January 2014
Dear Deb S,

Thanks for staying with us and posting your comments. I'm sorry for the noise disturbance you experienced and appreciate your understanding. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
5 of 5 bubbles Reviewed 9 January 2014

The staff was wonderful, the facility was excellent, the morning breakfast was fresh but the deodorizers and air fresheners made me physically ill accompanied by painful respiratory effects. Can this be changed??

  • Stayed December 2013, travelled solo
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Phyllis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 11 January 2014
Dear Phyllis A,

I am so sorry for the discomfort you experienced here during your recent visit and hope you are feeling better since you have left us. I am personally not a fan of the "scents" we are required by Hampton to use, and will forward your comments on to the appropriate people for consideration. It is only with honest feedback from valued guests such as yourself, that we can make changes and improvements to ensure an enjoyable stay. Thank you very much for your positive rating, despite your distress while you were here. I hope you will give us another chance to serve you in the future.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 4 January 2014

I was checked in within five minutes, the staff was very helpful and pleasant I felt very welcomed! The rooms are very clean and loved the breakfast and lemonade after a long hike at Camelback MT. next time I stay in a hotel you can bet Hampton in will be my first choice!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Margarita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 5 January 2014
Dear Margarita E,

Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I'm glad you know you can count on Hampton Inn to give you great service and accommodations and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakewood, United States
1 review
5 of 5 bubbles Reviewed 3 January 2014

Very clean rooms and wonderful internet connection. Breakfast was great and nice and hot. Wonderful place for pets! Lovely pet area and pets stay free with signed waiver. I didn't use the pool or the workout room, but they were also very nice in appearance. Would recommend for others looking for a place in Scottsdale off the beaten track. Only a 15 min drive to the Mayo Clinic. Lots of great restaurants in the area as well, and right next to Macaroni Grill.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jaime M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review, 5 January 2014
Dear Jaime M,

Thank you very much for your recent visit and for taking the time to post your comments and 5 star rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours. We value your business and your feedback and look forward to the next opportunity we have to serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix/Scottsdale at Shea Blvd

Property: Hampton Inn Phoenix/Scottsdale at Shea Blvd
Address: 10101 N Scottsdale Rd, Scottsdale, AZ 85253-1422
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Scottsdale
#37 Business Hotel in Scottsdale
#41 Romantic Hotel in Scottsdale
Hotel Class:2.5 star — Hampton Inn Phoenix/Scottsdale at Shea Blvd 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hampton Inn Phoenix/Scottsdale at Shea Blvd reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hampton Inn Phoenix/Scottsdale At Shea Blvd Arizona

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