We stayed for three nights. The first day, I was officing out of our room. I initially had the "do not disturb" sign up. However, when I left at just before 3:00 p.m., I took it down. I was running errands, and ran back to the hotel at 4:20. When I arrived there was a note on my door time at 4:00, saying to due to the "do not disturb" sign they didn't do the room. Having additional errands to run, I called the front desk, via cell. I explained to them, when I took down the sign, and when the note was timed. The person answering the phone got pretty huffy with me, telling me housekeeping was already gone. Then saying "do you want me to go make your bed for you?" I explained to him, it was obviously a communication problem, he did not need to make my bed, and we would come to the lobby to get additional towels. The next day housekeeping came and asked when they could come, and I told them I'd be leaving at 9:30. I went out and ran errands, and when we arrived back at 1:00, the room still hadn't been done. Housekeeping showed up at 3:00 - so we left the room, so they could do the service. Poor communication.
- Official Description (provided by the hotel):
- The Sundial is a AAA 3 diamond boutique property. Located in Vibrant Downtown Scottsdale among the Historic Old Town, Arts, Shopping, Night Club, Entertainment and Restaurant Districts. Just 12 miles (25 to 30 minutes) from Sky Harbor International Airport. Call the hotel direct for assistance in booking the best rate and planning your Scottsdale Arizona adventure. We look forward to seeing you. ... more less
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- Also Known As:
- Best Western Plus Sundial Hotel Scottsdale
- Sundial Scottsdale, Arizona