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“Beautiful Hotel, Excellent Location”

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Best Western Plus Sundial
Ranked #39 of 75 Hotels in Scottsdale
Certificate of Excellence
Level Contributor
3 reviews
“Beautiful Hotel, Excellent Location”
Reviewed 28 April 2014

I have stayed at many Best Westerns, but this one tops them all. The rooms are ample in space, the decor is very nice, and the accomodations are comfortable. I received excellent service. My one negative is that the hotel is in the Entertainment District, so there are a lot of rambunctous guests who are drinking heavily without volume controls in place.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 937jessicag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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611 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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English first
Sedona, Arizona, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2014

My wife and I planned a quick two day getaway to Phoenix centered around visiting the Chihuly Glass Exhibit at the Desert Botanical Gardens. We were not looking to spend too much money, but wanted a nice room and pool. We chose the Best Western Plus Sundial in Scottsdale due to the reviews and the price. We couldn't have made a better choice. The hotel was very clean. The pool inviting and the staff extremely courteous. Our room was surprisingly spacious and the bed and pillows comfortable. We are not generally fond of the complimentary breakfast, so scanned this one before deciding to stay and eat. Plenty of fresh fruit both as a fruit salad and then bananas and apples. There were French toast, breakfast burrito and oatmeal along with hard boiled eggs, yogurt and cold cereal. Bread for toast was high quality and the coffee Starbucks. The staff stayed on top of everything to keep it stocked with fresh items. A special mention to Sergio who offered courteous service above and beyond. We found our Scottsdale getaway from now on.

Room Tip: Ask for a room not facing Camelback Rd. If road noise bothers you. Our room in the back of the hotel...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jude N, Guest Relations Manager at Best Western Plus Sundial, responded to this review, 5 July 2014
Hello Raymond L, What a nice review! thank you for taking time out of your day to share your experience of the Sundial with tripadvisor. And most of all, thank you for choosing the Sundial as your hotel in Scottsdale, we hope to see you again soon.
At your service,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yardley
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

Overall an updated hotel with modern design. Hotel looks great during daylight, and has cool lighting (colors) at night time, however the main courtyard in front of hotel was very dark when we arrived (7:45pm). Also, there is not much signage for the address or name of the hotel from one direction on Camelback rd. Once you see the name/address, you have passed the only check in entrance. More signage for circle drive/parking lot from Camelback road will be good for future guests. Lobby and rooms were clean. The service at check in was friendly, however he did not seem to provide much effort when we asked about local restaurants within walking distance. He gladly talked about one of the nearby restaurants, but did not seem to put much effort into other suggestions or recommendations. The breakfast provided was clean and had great presentation. I would have liked it even more if there was juice provided (maybe we were early and it was brought out later). Convenient location for Old Town Scottsdale area and golf around Scottsdale. Beds were comfortable. Several bars/ bar restaurants within short walking distance and lively social streets/restaurants within 5 min drive. Pool seemed like a medium size, but well maintained and a comfortable pool side lounge area. Overall, the hotel has great appearance, it was clean, the staff was prompt and friendly, and had an updated, more modern feel than many other hotels in this general group.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Evan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden Grove, California
2 reviews
Reviewed 22 April 2014

Excellent place to stay, walking distance to bars and restaurants, mall, and trolley stop. Trolley is a great way to tour downtown, you wont have to find parking and walk all over the place esp if you have kids who dont like lots of walking. Mark Gosiewski who is the first person i talk to when i made our reservation, and fortunately, he's also the manager on duty during our stay. he went above and beyond to accommodate our multiple requests and needs and treat us like we're the only customer in the hotel. We can see Camelback Mountain from our room but they're building something in front of the hotel so the view will have a little obstruction but its ok. Love the heated pool (spa was not working at the time) . Overall, it was a pleasant stay , clean rooms, comfortable bed, friendly staff and make sure you ask for Mark for any concerns cause i guarantee you, he will take care of you as much as he took care of us :)

Room Tip: we stayed in rm 311 and its pretty quiet, w/ a good view of the mountain. close to the elevator n lo...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice5312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden Grove, California
2 reviews
Reviewed 21 April 2014

Friendly staff. clean rooms, comfortable beds. the place doesn't have a lot of rooms so its low key and quiet. just enough for what we need. but if you want to party all night, tons of bars and restaurant w/in walking distance. If you have the urge to shop , the mall is also walking distance. The Trolly is a convenient means of transportation to visit downtown so to avoid parking and walking all over the place. so its con th mall is i

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alice5312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Draper, Utah
Level Contributor
163 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 10 April 2014

From the very moment we arrived we knew we were going to have a great experience with the Sundial. It very centrally located, you are within walking distance to hot night spots, great dinning and shopping. If you aren't up for the walk whistle over a golf cart that works for tips, they'll get you where you want to go. The grounds are very clean and well maintained, pool area very nice. Most rooms do not have tubs, unless you are in an upgraded room. Showers are a bit awkward to work your way around in, but they get you clean. Beds are very comfortable and linens are nice and soft. No flip flops necessary on the carpeted areas or in the shower. You can tell immediately they care about their property, from the parking lot to the pool, lobby and rooms it is just a well maintained property. Jude and Sergio both do an amazing job! They go out of their way to make you feel welcome. The entire staff did. We can't wait to go back and visit

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank thegasgod_slcut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 April 2014 via mobile

We stayed at this hotel two years ago for spring training and then again this year. Two years ago we rated this hotel four out of five stars. The four stars was mainly due to the shower in the wheelchair accessible room (water splashing everywhere!). However this time we stayed in a regular king room. The breakfast was great, the front desk friendly and the location is close to restaurants, shopping, etc. The rooms are immaculate. In particular, I want to thank the housekeeping staff. They did just an amazing job cleaning our room everyday. I love this hotel. We will be back.

Stayed March 2014, travelled as a couple
Helpful?
Thank Curler03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jude N, General Manager at Best Western Plus Sundial, responded to this review, 5 July 2014
Hello Curler03, it is a great honor to have guests return. Your review makes me proud of our team and I will share your words with everyone here at the Best Western Plus Sundial.
Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sundial

Property: Best Western Plus Sundial
Address: 7320 E. Camelback Road, Scottsdale, AZ 85251-3404 (Formerly BEST WESTERN PLUS Sundial)
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Scottsdale
#16 Business Hotel in Scottsdale
#25 Family Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Sundial 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
AAA Three Diamond The BEST WESTERN PLUS Sundial is located approximately 12 miles from Sky Harbour International Airport 25-30 minutes via car taxi shuttle or limousine. Located in Historic, Vibrant Downtown Scottsdale the most desirable destination in The Valley of the Sun, featuring the southwest's finest shopping, dining, entertainment and culture. Experience a relaxed tone and distinct "sense of place." The BEST WESTERN PLUS Sundial reflects and implies the flavor of its unique fun filled location. ... more   less 
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Also Known As:
Best Western Plus Sundial Hotel Scottsdale
Best Western Plus Sundial Scottsdale, Arizona

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