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“This property is AMAZING!!”

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The Canyon Suites at The Phoenician
Ranked #9 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed 29 August 2011

We spent five days at the Canyon Suites in Scottsdale, and the hotel is amazing.

The service and the overall staff is very polite and helpful. They go above and beyond for the guest.

The wine tastings at 4:30pm are great way to relax prior to going to dinner.

The rooms are amazing! Very clean and comfortable!

Special thanks to Julian, one of the ambassadors; and also Jared (from Philly) that works at the Oasis.

In summary, we loved it and we're are definitely going back!

  • Stayed: August 2011, travelled as a couple
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4  Thank Traveler88A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 August 2011

We've stayed at the Phoenician several times but this was our 1st time at the Canyon Suites. This is a much smaller boutique hotel-within-a-hotel concept and it works nicely. Check-in is more personal as you sit down at a desk and the staff walk you to your room. My car was kept in the front circular drive so the valet only needed a moment to retrieve it (admittedly, we are local so arrived in my nice BMW, maybe a rental car would have been kept out of sight!). The lobby is a knockout with double height floor to ceiling windows revealing the gorgeous "back yard" that is landscaped with a long stream flowing over boulders and the great view of Camelback mountain.

The hallway was a little dowdy with stained and worn carpeting and my wife was getting a little nervous. All fear melted away upon stepping inside the suite. We've stayed at many top properties including St. Regis Aspen and NY, but have never been in such a lovely room. Absolutely nothing showed signs of wear, and decor was low key and upscale. This was a 1BR suite and is very large, there is a full size dining room that was the height of luxury when they set out breakfast room-service on a white linen tablecloth in the morning. There is a large balcony with chaises. The Queen pull-out sofabed was prepared with full linens for our daughter while we were out for dinner, nice. Had dinner at iL Terrazo, we prefer this to the J&G Steakhouse although the actual space there is more impressive. iL Terrazo makes their own bread, the Phoenician bakery is one of the best in Phx. My Sea Bass was perfectly prepared, my wife's scallops were great and I don't even like scallops. They brought champagne and cookies for our anniversary, the champagne was great but the cookies were unremarkable.

The bed was the most luxurios and comfortable we've ever slept in. Getting back and forth to the main property was easy by golf-cart. The private pool is great, very quiet with an incredible view as you are tucked in right against the mountain. It has an enormous hot tub as well. The main property pool is nice, too, with the water slide and more variety and the famous hot tub with tiled fountains (you've probably not seen anything like it before.)

Then there is the usual stuff that sets The Phoenician apart, including the landscaping (including an enormous cactus garden) and the world-class art collection. You can now take a self-guided audio tour of the art which is a great addition.

The Canyon Suites is not a gimmick, it is well executed and worth it.

Room Tip: worth getting a room overlooking the pool and mountain
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  • Stayed: July 2011, travelled with family
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2  Thank JamesR36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2011

A mix of business and pleasure... more pleasure than business in our get-away from the Philadelphia heat & hi humidity; the Canyon Suites was very much more than what meets the eye...the facilities and adjacent Camelback Mountain are self-explanatory with photos galore to view.... but the people; from the ambassadors to the pool attendants, to the cleaning staff exceeded all expectations in terms of quality, prompt service and a feeling of being valued during our stay.

Where shall I begin; At the front desk of the main lobby, Joe St Laurett, Rob, Nate and Jessica, although our contact brief, all were friendly and always offering help. Even the wake up call operator would ask ;" Is there anything else we can do".....

But our frequent contacts at the Canyon Suites; Alex and Denae always promptly assisted at the front desk..They were "go-to", always friendly, always asking if there was anything we needed;..they were special.. Even Jared, who would get us our car, knew our name.. Tony, Matt, Natalia and Aliesha, although our contact less frequent, displayed the same friendly manner, every "hello", was followed by an offer to assist or inquire if all was ok.

We are not golfers, and the Canyon Pool was the real treat for a quiet get-away time of enjoyment. With Camelback Mountain beautifully and literally looking over you, attendant, Ben Bishop could not have been any more accommodating. In the background, but always available to order lunch or get ice water,... not to mention answering our questions about the area and the famous people who have visited the resort.

We remember them simply because they made our stay enjoyable, and they remembered us. We shall return., thank you

Nick and Chickie Cirilli

  • Stayed: August 2011, travelled on business
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Thank ncirilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

The Canyon Suites at the Phoenician is a wonderful property for a family get away, small corporate conference or retreat. As an owner of an executive event planning firm, I had toured the property previously to get a feel for its offerings; but it was not until my family and I experienced the facilities first hand did the excellence shine through.

The beauty and elegance of the property is on display once you drive on the property and is incorporated within the lobby as well as the suites. The world-class staff (Ambassadors) welcome you and immediately address all your needs albeit current or potential.

My family and I took full advantage of the facilities including the Spa, Golf course, Canyon pool and cabanas, as well as the onsite dining options. We were consistently impressed with our options and staff.

If you are in search of a world-class exclusive experience, I highly recommend you include the Canyon Suites at the Phoenician in your selection process, you will not be disappointed.

Heyward Damon, Jr.
President & CEO
Damon Executive Event Planners, LLC

  • Stayed: July 2011, travelled with family
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2  Thank DamonH0330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

My husband and I are very experienced travelers and this is the first time I have taken the time out to write a review for TripAdvisor. We were upgraded to the Canyon Suites and I just cannot express how imppressed we were with the service. We were there for a conference, and the hotel was completely booked. On our last day, I was ill and was throwing up. I had heard there were no late checkouts available due to the fact that the hotel was full. I called the front desk and asked for a little more time. They were so kind - they let us stay until 4 PM and they brought me complimentary ginger ale and ice. The entire trip, everyone was absolutely fantastic!! This service at this hotel is truly extraordinary.

  • Stayed: June 2011, travelled as a couple
    • Service
Thank Linda08053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2011

Over the past few years I have had a great pleasure staying at The Phoenician for more than few occasions. The atmosphere and the culture of The Phoenician is top of the class. I have also stayed in other hotels around the Scottsdale area but so far I haven't found anything that rises above The Phoenician. This is my personal opinion and like any new experiences in life, you just have give it a go and experience it for yourself. Last note, you may realize that the prices are higher than some of the other premium hotels in the area, but don't let that discourage you, look around, you may find a good deal in the right time. All the best to your next journey:)

  • Stayed: July 2010, travelled with friends
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3  Thank Buddha86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2011

Recently, we planned a long weekend getaway to Scottsdale. We chose the Canyon Suites due to the reputation of the Phonecian Hotel. We have been to Scottsdale in the past and have stayed at the Sanctuary, Hyatt and Fairmont. We were under the impression that the Canyon Suites would provide upscale accomodations and service. We were contacted via e-mail by a personal concierge who asked if we could forward our planned itinerary. When we arrived, our concierge was on vacation and a young man checked us in. The room was unimpressive and the beds were small. The view was beautiful. Prices for simple breakfast items seemed excessive ($7.50 for a bagel). The Canyon Suites did not have a restaurant within it's building so you could walk or take a golf cart for meals. The concierge that had made dinner reservations told us that they were confirmed but never sent the confirmation to our room or voice mail. We had to check at the dest to see what place and time he had reserved for dinner each night. Just comparing it to other 5 star properties--it was lacking.

  • Stayed: May 2011, travelled with family
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8  Thank geob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#5 Spa Hotel in Scottsdale
#5 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
Price Range: £424 - £1,136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 62
Official Description (provided by the hotel):
The Canyon Suites at The Phoenician is Arizona's premier AAA Five Diamond, Forbes Five Star resort destination. Guests enjoy a daily, complimentary artisan breakfast, a private infinity pool, chauffeured transportation throughout the resort and to nearby shopping areas, as well as priority dining reservations on property. ... more   less 
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
The Canyon Suites At The Phoenician Scottsdale, Arizona

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