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“This is a casino first”

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Talking Stick Resort
Ranked #41 of 75 Hotels in Scottsdale
Tucson
Level Contributor
420 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
“This is a casino first”
Reviewed 5 June 2014

Once we navigated the massive parking lots and left our car momentarily with the valet and registered, we were directed to our room: go back to the main entrance, follow the main aisle through the casino to the bar, bear left and follow the hall to the hotel lobby where you will find the elevators. We asked the attendant in the hotel lobby if we could park closer or enter the hotel without passing through the casino. The answer is no. That to me was a big turn off. The room itself was well-appointed and quite comfortable. I suppose if you were coming to gamble and needed a place to stay, this works. But if you are just looking for a room for the night, this is not the spot.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (393)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Tinley Park, Illinois
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 June 2014

Very nice rooms. Staff was very friendly and helpful. The location is near all Scottsdale has to offer. Also, easy access to the expressway. Pool area is great. Bartenders can really make a good cocktail . Will make this my go-to hotel in Scottsdale.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Arthur Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria Arizona
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 June 2014

This was a very clean, modern resort hotel. The beds were very comfortable and the coffee, water, and tea complimentary. There also is a walk in shower. There is a extensive view on the 14th floor where we visited the lounge. The higher the room the better the view. We really enjoyed our stay and would recommend it.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mhawks22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surprise, Arizona
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 June 2014

I recently purchased tickets to see Tim Allen perform at TS. Decided to book a hotel room to make a night of it. Checked in at 3 with no hassle (check in time is 4). Friendly and efficient at front desk. The room was on the 8th floor overlooking the vast pool(s) area, golf course and expansive view of the desert. The decor was beautiful - very contemporary and soothing colors. Room came equipped with large screen TV, small refrigerator and coffee maker (Keurig-but it didn't work). The bathroom was awesome with large separate show plus a tub, Great design. Enjoyed a drink prior to dinner at a bar on the casino floor. Sat at a small table that needed to be bussed and wasn't the 15 minutes we sat there. We had to move to the bar itself and enjoyed a generous glass of wine. Of the few dining options we chose the buffet. Thought it pricey (more so than most casino buffets) but the quality of the food was great. Kobe steaks, NY strip roasts, mahi mahi. There was an Italian, Mexican and Asian section. King crab legs were a big hit along with shrimp and mussels. Salads with lots of toppings, mixed veggies, etc. Very impressive. The dessert section was awesome though I didn't partake. But there were many sweet options served up in small 3-4 spoonful servings. You could enjoy several varieties without wasting a full size dessert. There was also a great gelato section with lots of options. Overall a nice experience for a quick get-away for the evening. P.S. TIm Allen was hysterical.

Room Tip: Make sure you get to the buffet early as the lines get very long throughout the evening.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 31 May 2014

My review of Talking Stick Resort casino & hotel comes with a lot of credibility because you can see that I have reviewed many other casino hotels on TA. We always try to stay at the nicest casino hotels when we travel and we always stay in a suite. This was by far our worst casino hotel experience ever.

I don’t care how “upscale” this place appears in advertisements and on their web site, the entire hotel, including our room, was filthy. Dust and dirt accumulated along the base boards, carpets soiled and coming apart at the seams, q-tips and filth in the hallways, MOLDY GROUT in the shower, bath fan not working, bath rug worn out, we could not believe what we were seeing !

Our executive “suite” was nothing more than an average size hotel room and we could not even enjoy our balcony because the building is so poorly designed that the balconies have no privacy whatsoever from the balcony of the adjacent room. Our neighbors were constantly out on their balcony and so we could not even enjoy a little private time out on our balcony. What a lousy design !

But even worse was the behavior of the employees and the card dealers.

The women who checked us in was so confused about how to get to our room that it took her about 5 minutes to figure out where our room was located. At one point she actually had to go look at Blue Prints of the property printed on huge sheets just to figure out how to explain the way to our room.

The walk from our car in the parking lot to our room was the longest we've ever experienced, about 1,200 feet and through the casino, yes, THROUGH THE CASINO ! We actually had to carry our bags between rows of slot machines to get to our room. Even if you choose to valet park it's a very long walk through the casino to the rooms in the hotel.

When we finally found the elevators we asked an employee if there was a faster way to our room to which he replied: NO. Then, he rudely suggested that we might like it better at the Hampton Inn down the street. We have never been spoken to so rudely by a hotel employee !

In the elevator we could not find a button for our floor. We had to get back out of the elevator and hunt down an employee who informed us that the 12th floor is numbered C1 and the 13th floor is numbered C2. Wow, how incredibly stupid ! and the woman who checked us in did not bother to tell us that.

I love playing blackjack and I have never witnessed a shouting match at a blackjack table and here on a Thursday night I witnessed TWO such incidents that easily could have turned into fist fights including one at the table where I was playing ! Sitting near angry drunken men screaming the F word at each other is not what I call a good time. I kept wondering why the dealers and pit bosses were tolerating this behavior and I think the answer is the same for everyone working there, the management is terrible and they are letting the place go to hell.

This pace is so sleazy that by 10:30 in the evening on a Thursday night two skimpy dressed strippers sat at my blackjack table and encouraged strangers to place bets for them. The dealer had to keep telling the strippers that they had to “touch” the money before he would accept their bets. How do I know they were strippers? Because they only played hands when someone placed bets for them and they spent the rest of their time sitting out hands and talking out loud about the club where they strip and using filthy language and talking about having sex with the customers at their strip club. It does not get much sleazier than that so I had to leave the blackjack table where I was having a run of good luck and move to another table. Once again, the dealer did nothing to control the situation.

We could not even get out of this place at 7:30 in the morning without being offended one last time by a drunken woman sitting on a man’s lap at a bar who was yelling at people in the casino including at us. Of course, if we did not have to walk back through the casino to get out to our car the drunk woman would not have an opportunity to yell at us from the bar. Once again, management did nothing to stop her.

Forget about luck gambling, you’ll need luck here just to survive the walk to your room, the filth in the hallway and in your room, and you’ll be lucky if you don’t witness a fight in the casino. Best to just stay away, take it from me.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BrunoKnowsBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 May 2014

I have stayed here more than 6 times and found the hotel a great place. Rooms are comfortable, modern and most have great views. Orange Sky restaurant excellent, service spotty but food and wine great. Other restaurants in the hotel are good as well. Casino too smoky and they will need to fix because non smokers are getting to be the majority. I don't gamble at night because of the smoke. We had a complaint about noise in a neighboring room last time and eventually it was taken care of, but it took longer than I expected. Overall, I will stay again since I do not judge on one visit. Spa was excellent and reasonably priced. Golf course for golfers but I have not tried it.

Room Tip: Upper rooms facing the desert but hotel is smoke free which is helpful.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Era101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014 via mobile

Not only is this a great place to relax and eat, but the people watching is top notch! The food was delicious and priced just about right. I like the late night options. The rooms were clean and comfortable.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank navywifeHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Talking Stick Resort

Property: Talking Stick Resort
Address: 9800 E. Talking Stick Way, Scottsdale, AZ 85256
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Scottsdale
#15 Spa Hotel in Scottsdale
#40 Romantic Hotel in Scottsdale
#42 Business Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Talking Stick Resort 4*
Number of rooms: 497
Official Description (provided by the hotel):
Welcome to Talking Stick Resort, a luxurious Four-Diamond Scottsdale resort, where fun is limited only by your imagination. Play in style on our 240,000 square foot casino, one of the largest in Arizona. Savor the flavors and take in the panoramic views from the award-winning Orange Sky Restaurant. Check out Vegas-style entertainment and local favorites as they take the stage in the TSR Showroom. Test your skills on 36-holes of championship golf at Talking Stick Golf Club, one of the most scenic and challenging golf courses in Scottsdale. Then when it’s time to relax, head up to The Spa at Talking Stick and enjoy a relaxing spa treatment overlooking incredible views of the Valley. ... more   less 
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Also Known As:
Talking Stick Hotel Scottsdale
Talking Stick Resort Scottsdale, Arizona

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