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“Cozy and convenient - perfect family/business stay”

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HYATT house Scottsdale/Old Town
Ranked #21 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Cozy and convenient - perfect family/business stay”
Reviewed 17 February 2014

Travelled for 5 nights - mainly business trip but tacked on a few days for pleasure.
1) Rooms and amenities: very clean and tidy. Kitchenette a bit scarce on the cutlery and supplies but didn't really cook much so that was ok. Spacious living and work area. Bedroom was very clean and tidy, huge closet space. Bathroom and shower area was also well stocked and clean. Pool and jacuzzi were well kept. Fire pits around the pool were a nice touch.

2) Location: well within walking distance of malls and various dining options.

3) Service: very helpful front desk. Able to answer variety of questions about transportation, dining, entertainment. Small 24 hour guest market is convenient - able to pick up a few necessities here and there.

4) Food: not the greatest. The included breakfast buffet has very little variety. Also, no milk alternatives - rare for most major hotel chains now. They had gluten free options so I was surprised to see no alternatives for dairy-free guests.

Overall a great place to stay - really enjoyed it! Thanks!

  • Stayed February 2014, travelled on business
    • Value
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Helpful?
1 Thank e2wong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 21 February 2014
Thank you very much for your comments. I am glad you enjoyed your stay. I appreciate the feedback as we always try to tailor our service to the guest needs.
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608 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
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English first
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 February 2014

The room is a suite with full kitchen. The property is kept spotless and the enthusiastic staff is always there to help. Full buffet breakfast included in the price. Small but adequate fitness center. Ideally located within 10 minutes of Old Town. What else could you want?

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank benrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 21 February 2014
I am very happy you had a nice stay. Please come see again soon!
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Chicago, Illinois
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 February 2014

Can't say enough good things about this property. Starting with the guy who checked us in and assisted my mom with her bag - the staff consistently went above and beyond to make sure we were enjoying our stay. The common areas were always clean and tidy even during the morning rush hours. Breakfast had lots of options - fresh fruit and cereal to made to order omelets - and plenty of seating areas. Rooms are fantastic...we had a 2 room king suite and you could not hear the tv from one bedroom to another when the doors were closed. Hotel is walking distance to Old Town and Scottsdale Fashion Square - and plenty of dining/shopping options. I will definitely stay at this property when I return to AZ and would not hesitate for a moment to recommend to others.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank NAD2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 21 February 2014
Thank you for that great response. Our staff works very hard to achieve comments such as yours and it is much appreciated. We hope you come back soon!
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Vancouver BC
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 January 2014

Good location, walk to Downtown and the Soloeri Bridge, Fashion Mall, Old Town etc. Good service. Spacious 2 bedroom suite. Meet all expectations. Just that it would be nicer if there is more breakfast items to chose from and the USB for all 3 TVs are not working.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 24 January 2014
Thank you for the great review! Next time please make sure to check out the new complimentary omelet bar that is cook to order. Along with all the other offerings we think this makes another fabulous addition. See you next time!
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Saint Louis, Missouri
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 January 2014

The hotel is close to Old Town Scottsdale without being in the middle of everything. An easy walk to everything in downtown Scottsdale. My suite had a king size bed, small kitchen, living room area. The kitchen had everything you needed to cook and eat: dishes, cups, glasses, eating utensils. Huge walk in closet with an ironing board and iron. Huge shower, but no tub. The buildings are all three story and none have elevators. The staff at the hotel were great! Always able to give directions and suggestions. Off the lobby is a small dining area where the breakfast buffet is served. My only complaint is that the ding area and lobby lack atmosphere. They seemed very sterile. There is a small workout room, nice pool area, and free wi-fi. Overall I liked this place and will probably stay there on my next visit.

Room Tip: No elevators so rooms on the first floor maybe easier for some people.
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  • Stayed January 2014, travelled solo
    • Value
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Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 24 January 2014
Thank you! I appreciate the review and the fact you really saw us inside and out. Come back soon!
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cheltenham
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 January 2014

We booked this hotel largely for it's location and was not disappointed. We arrived early and were able to check in without any issues. Allocated suite was a good size, well equipped and very clean. We weren't interested in using the kitchen elements in the suite as we were at the end of our holiday, however it's great to have this option to help keep costs down when on an extended trip. The breakfast options were served in the main building, and were fine for our needs. Wifi excellent, free parking a bonus too. We think the Hyatt represents good value for the traveller. The location was perfect for us, and we'd definitely consider staying here again if we return to Scottsdale in the future.

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank bandjotg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 24 January 2014
Thank you very much. The kind words are very appreciated. Hope to see you back here soon. Cheers!
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London
Level Contributor
183 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 13 January 2014

Booked a two-night stay here on the strength of previous reviews. I may just have to recognise that Scottsdale is an expensive location by US standards, as the suite, whilst spacious and comfortable, was just a bit underwhelming: the Hyatt House rebranding appears to have entailed a rather superficial makeover of an older Summerfield Suites property, and the residential blocks have a somewhat institutional appearance. Two specific criticisms - breakfast service stops too early, at 9am during the week; and our suite, whilst having a well-equipped kitchen with gigantic American appliances, only had a breakfast bar and stool for one - no dining table or chairs. That said, it's a well-located and well-maintained place to stay, and I would still recommend people stay there, as long as they don't expect too much.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Roadboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review, 24 January 2014
Thank you for your review and constructive opinions. Next you come out see if the breakfast is still full. We usually go a little longer then the hours even state. Also we go to 10am on the weekends for those who like to sleep in after a fun night in Old Town!
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Additional Information about HYATT house Scottsdale/Old Town

Property: HYATT house Scottsdale/Old Town
Address: 4245 N Drinkwater Blvd, Scottsdale, AZ 85251-3929
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Scottsdale
#9 Family Hotel in Scottsdale
#21 Business Hotel in Scottsdale
#21 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Scottsdale/Old Town 3*
Number of rooms: 164
Official Description (provided by the hotel):
Discover the exciting new renovations of our guestrooms and public spaces. HYATT house™ Scottsdale/Old Town welcomes you with comfortable, spacious one- and two-bedroom suites featuring updated contemporary finishes and furnishings. You’ll also find our revamped open public space ideal for unwinding by yourself or connecting with friends and associates. Situated in the expansive Sonoran Desert, our Scottsdale, AZ hotel is convenient to Old Town where you’ll discover a wealth of dining, shopping, and nightlife opportunities. We’re also within close proximity of championship golf courses and Arizona State University as well as attractions like the Phoenix Zoo and Desert Botanical Garden. For more information regarding things to do, please visit our Activities page.During your stay at our friendly Old Town hotel, you’ll enjoy a complimentary hot buffet breakfast. The outdoor pool, whirlpool and fitness center will provide relaxation and a healthy lifestyle while away from home. Our knowledgeable, personable front desk hosts are available 24/7 to assist with your requests. In addition, the hotel’s H BAR is open every day from 5:00 p.m. to 10:00 p.m., offering our new Sip+Savor Menu with home-cooked comforts. Savor gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new appetizers like the Tomato Mozzy Bread, and a fine selection of beer and wine. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Scottsdale/Old Town Hotel Scottsdale
Hyatt Scottsdale Old Town
Summerfield Suites Scottsdale
Scottsdale Summerfield Suites
HYATT House Scottsdale/Old Town Arizona

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