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“Gorgeous grounds, nice room, no maid service”

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DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Ranked #29 of 75 Hotels in Scottsdale
Prescott, Arizona
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Gorgeous grounds, nice room, no maid service”
Reviewed 26 April 2014

I asked for a room in a quiet location, and I got one. VERY quiet. The grounds are beautiful, with gorgeous landscaping. Lots of lovely small courtyards. My only complaint is that we didn't get maid service until 4:30 PM, when we were taking a nap after a full day. Apparently, if you put out the "Don't Disturb" sign in the morning--which we removed at 10 AM when we left--you forfeit maid service until late afternoon.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 1 May 2014
Bill, thank you for being with us and for this positive review and ratings on your stay at our resort. We appreciate all the compliments but also apologize for the delayed maid service due to the DND sign. I recommend in such instances, when you've had the DND sign out but then are leaving, to call and notify the front desk or housekeeping that you would now like maid service. They will definitely try to return and complete when it is the most convenient for you. We hope to see you again soon as we are only a quick trip from Prescott. Thank again.
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Rating summary
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Traveller tips help you choose the right room.   Room tips (325)
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English first
San Diego, United States
1 review
Reviewed 22 April 2014

Very friendly staff. The grounds are very clean and beautiful, even for a desert landscape. Great shuttle service to Camelback Mountain and the Old Town area. The shuttle driver even made a few passes to find us since we weren't finished with our hike in time.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 23 April 2014
Brian, thank you for being with us and for this very positive review and highest ratings on your stay at our resort. We're glad you had a great time and enjoyed all that our resort and Scottsdale has to offer. We hope that you will return to do even more and, when you do, we will see you again.
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Milwaukee, Wisconsin
Level 5 Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 April 2014

The rooms were nice it was the grounds and service that was absolutely amazing. I had a normal room over looking the pool and the view and grounds were just unbelievable. Excellent work out room with different aerobic machines, free weights, weight machines and a side area for core and yoga. Service at the pool was quick and with a smile. From pre-arrival through departure, everyone was very helpful and accommodating and the food was very good as well. Great location and close to Old Scottsdale.

Room Tip: The north pool is close to everything. South pool is a little of a hike
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  • Stayed April 2014, travelled on business
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Helpful?
Thank xenadiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 23 April 2014
Thank you for selecting our resort for your stay and for this awesome review and highest ratings. We appreciate the many compliments and look forward to seeing you again when your travels bring you back to the Scottsdale sunshine!
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Middletown, United States
1 review
Reviewed 21 April 2014

Hotel was very clean and nice! Staff was super helpful and friendly. Cab service from hotel was a little expensive, but you can always call your own cab to pick you up. Pool was very clean and it was nice to have towels available for you to use while staying there.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 23 April 2014
Stephanie, thank you for being with us. We greatly appreciate this very positive review and highest ratings on your stay at our resort. Thank you for the many compliments and we look forward to taking care of you on your next visit to our area.
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Scottsdale, United States
1 review
Reviewed 19 April 2014

Reservations for the hotel were made months in advance along with late arrival guarrentee. Due to flight delays I arrived at the hotel at midnight and found that the hotel had overbooked and had given my room away. The hotel clerk stated my only options were to share a room with another conference member or they would send me to another property until the next morning. 1 hour later they found me a room. The next day I had to switch rooms. This process was very fustrating and started the conference off to rocky start. The hotel rooms were clean and comfortable and the grounds were very nice.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 25 April 2014
Victoria, thank you for being with us and for this feedback and review on your stay at our resort. I deeply apologize for the issues and inconvenience you experienced upon your arrival to your conference. This was truly a rough way to start and should not happen. We do hope, however, that the rest of the conference went well for you and the other attendees and that we will see you again when your travels bring you back to our area.
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Scottsdale, United States
1 review
Reviewed 18 April 2014

This hotel was very clean. The staff was always very friendly and polite. The layout of the rooms was not something that I have seen before. It was very interesting and allowed each room to have a unique and beautiful view of various parts of the resort. The best part was probably the warm chocolate chip cookie!!!

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 21 April 2014
Lynn, thank you for being with us and for this very positive review and high ratings on your stay at our resort. Yes, the famous Doubletree by Hilton chocolate chip cookies are the best and very addicting!! Hopefully, between the cookie, the service and hospitality of our staff and the amenities of our resort, we will see you back again soon.
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Highlands Ranch, Colorado
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2014

Location of the hotel was great, close to great shopping and great dining. Staff at hotel very friendly and great service. They had a van to transport you to Old Town Scottsdale, the drivers were great with tips on where to eat and what to do.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doubletree1, General Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review, 21 April 2014
Thank you Vicki, for staying at our resort and for this great review and highest ratings on your time with us! We appreciate the many compliments, especially those related to the staff that made the difference. We look forward to being of service to you again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Property: DoubleTree Resort by Hilton Paradise Valley - Scottsdale
Address: 5401 N Scottsdale Rd, Scottsdale, AZ 85250-7013
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Scottsdale
#29 Romantic Hotel in Scottsdale
#30 Family Hotel in Scottsdale
#31 Business Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree Resort by Hilton Paradise Valley - Scottsdale 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Located only minutes from downtown Scottsdale, Arizona and twelve miles from Phoenix Sky Harbor International Airport, the DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and a comfortable stay, in tranquil surroundings. Relax and recharge in our beautifully landscaped property, surrounded by lavish courtyards, cactus and tropical palm trees. ... more   less 
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Also Known As:
Doubletree Paradise Valley Hotel Scottsdale
Doubletree Scottsdale
DoubleTree Resort By Hilton Paradise Valley - Scottsdale Arizona

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