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“One of the best!!”

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The Westin Kierland Resort & Spa
Ranked #17 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed 16 April 2014

Beautiful grounds, with its own golf course, friendly and helpful staff, great restaurants on site. Just finished a conference there and the experience could not have gone any better, both from a business and personal point of view. The rooms are spacious and clean, with the usual high Westin standards. The property is very expansive with many benches and sitting areas throughout so often you feel like you have the resort to yourselves. There are also lovely outdoor gathering spots with fire pits that you could utilize if have a large group. Right next door is the Kierland Commons, a pedestrian friendly outdoor shopping village with mainstream and high end shops. I am coming back in 4 weeks with my family. Highly recommended.

Stayed: April 2014, travelled on business
Thank AlwaysEatDessert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 24 April 2014

Dear Guest,
Thank you very much for taking some time to review your recent stay. It sounds like you had a nice time here and trust it was a successful conference. We look forward to welcoming you and your family to the Resort next month. If there is anything we can help you with in terms of planning, please do not hesitate to reach out to us at tripadvisor@kierlandresort.com.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,294 - 1,300 of 2,528 reviews

Reviewed 16 April 2014

Westin Kierland resort @ Scottsdale is complete 5 star facility. Hotel and grounds are beautiful, spacious open areas throughout. Several sized areas for conference meeting, weddings, soecial events. Great dining options and the golf courses are spectacular.

  • Stayed: March 2014
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Thank JBarneyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for taking the time to post a review about our Resort. We value guest feedback and truly appreciate your detailed remarks and positive recommendation.

We hope to see you again.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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Reviewed 16 April 2014 via mobile

This was the most relaxing work destination I have been to. The facility is beautiful with all of the amenities of a resort and the convenience of a conference center. I barely felt like I was working at all. The bell men deserve special mention as the most available and helpful I have encountered.

Stayed: April 2014, travelled on business
Thank Erica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 24 April 2014

Dear Erica,

Thank you for taking the time to post your review. We truly appreciate your kind remarks and positive recommendation.

We are elated to hear you describe our Resort as, “The most relaxing work destination.” We strive to provide a rejuvenating experience for each of our guests and are glad that we achieved this sense of comfort during your stay. We hope that you returned home feeling refreshed, renewed and better than when you arrived.

Please come see us again. We would love the opportunity to welcome you back as our guest.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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Reviewed 16 April 2014

We go regularly to Scottsdale on vacation, so was happy to go again for a business trip this time. This was our first time at the Westin and had very high expectations. I have to agree with previous reviewers that if you are there for a group conference, you are given the worst of the rooms. Upon check in, I was given a "better room" than the first one we were assigned. So 5th floor directly overlooking the front of the hotel, hearing every sound as people drove up to the valet and actually hearing the announcements from the trade show (balcony door was open). Not ideal, not exactly an upgrade. We were still paying a high price for staying there so was very disappointed. Due to the size of the hotel and its draw of families, quite frankly the worst of it for us was the amount of children there were. We were in a room next door to 2 kids and clearly their kid parents who woke up each morning by 6 making a ton of noise without any regard to others in the rooms surrounding theirs. Not management's fault but perhaps they should consider adults only floors or something.

Contrary to other's comments, we found the staff we encountered all friendly. And loved the dessert offerings at night in the lobby (try the peanut butter, chocolate pie....to die for!). Plus I did love the outside area near the lobby that had large sectional couches and conversation areas overlooking the lake and golf course. A beautiful place for a drink or just to read a book, which I did. Location of the hotel is perfect, just a short walk to wonderful Kierland Commons stores and restaurants.

It's just too bad that our room was not nicer.

Room Tip: If they are willing to give to you as for a higher floor with a view.
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  • Stayed: April 2014, travelled on business
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1  Thank Breezey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 24 April 2014

Dear Guest,

Thank you for sharing about your recent visit to The Westin Kierland Resort & Spa. We believe that guest feedback is a powerful tool and appreciate that you have taken the time to provide us with yours.

Although we are delighted to hear that you enjoyed your overall experience, we apologize that your room location and neighbors had a negative impact on your stay. We strive to cater to all types of guests whether they may be visiting for a family vacation, adult getaway or business trip and are sorry that your room did not meet your expectations.

Again, thank you for sending us your feedback as it assists us in our continuous efforts to enhance our guests’ experience. We hope to see you again the next time you travel to Scottsdale.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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Reviewed 15 April 2014

Visited during a conference and had no complaints. They gave me a room on the golf course side (stayed on the front side of the hotel last visit and it was REALLY noisy as I was over the portico where the bellmen were). Nice touch that they have hot and cold filtered water stations near all the icemakers on all floors. Comfortable beds, quiet rooms.

Room Tip: Ask for a room on the golf course side. The front of the hotel has the pool, tennis courts and the...
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  • Stayed: April 2014, travelled on business
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Thank TrvlTheWorld2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 24 April 2014

Dear Guest,

We are delighted to hear that you enjoyed your experience at The Westin Kierland Resort & Spa. We hope that your conference was successful and that you left the Resort feeling better than when you arrived.

Thank you for taking the time to send us your comments. We truly appreciate your feedback and candid review.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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Reviewed 14 April 2014

The lobby area of the Kierland is simply amazing. The whole back section - about 3 stories high - is all glass and provides a gorgeous view of the grounds, small lake and the golf course in the background. One of my favorite features is a huge gas fire pit in the courtyard - fabulous place to sit and relax watching the fire and having a glass or two of wine, on a cool night. There are several good restaurants on grounds that provide a nice range of ambience -- from fun and a tad rowdy to quiet and romantic. The Spa is phenomenal and you can spend hours relaxing around the private pool which also has food/drink after a treatment. The fitness center resides next to the Spa area and is well-equipped for most work-outs. The grounds are enormous, so I preferred enjoying the outdoors and going for a jog on the various pathways. The kids loved the pool area, slides and lazy river. There's also a quieter section for adults and lap swimming.

There are also Villas on the grounds. Our friends have stayed there as part of a time-share promo package and they loved it.

  • Stayed: May 2013, travelled with family
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1  Thank cocoacat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 24 April 2014

Dear Guest,

Thank you for taking the time to provide a detailed review about your recent stay. It sounds as though you had the opportunity to experience many of our signature amenities and we are delighted to hear that you enjoyed each one. We hope that many lasting memories were made during your time with us and that you left our Resort feeling relaxed and renewed.

Please let us know if you plan a return visit. We would love to welcome you and your family back into our home.

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

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Reviewed 11 April 2014

This is my second visit to the Westin Kierland Resort. Both were an unforgettable experience. The grounds, restaurants, lounges and most important the staff are friendly, courteous and helpful. Definitely would recommend this location to anyone for either business or personal travel.

  • Stayed: March 2014, travelled on business
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Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this reviewResponded 13 April 2014

Dear Guest,
Thank you so much for taking the time to review your recent stay and we certainly appreciate you returning to stay with us again! We are so delighted to hear you had an unforgettable experience on your return trip and we truly appreciate the feedback about our staff. We hope to have the pleasure of welcoming you back to The Westin Kierland soon as our special guest!

Sincerely,
Communications Team
The Westin Kierland Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#15 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
Price Range: £196 - £471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Official Description (provided by the hotel):
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
The Westin Kierland Resort & Spa Scottsdale, Arizona

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