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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Reviews (912)
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All reviewshappy hourmilk and cookiesmanagers receptionfree shuttlefrench doorshotel shuttlebalcony overlooking the poolfree breakfastsitting roomfridge and microwavebeer and winespring trainingpretzelsceiling fanshuttle servicetwo queen bedsyogurt
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692 - 697 of 912 reviews
Reviewed 25 September 2011

This hotel started with a friendly smiling staff, renovation, clean rooms and a pleasant ambience at lobby, and the pool area. The management team really strives to make every aspect of the hotel a pleasant and wonderful experience for guests. The fitness room was well stocked with towels and water. Security monitors the property and is on top of things when something appears questionable. Nice excercise machines, and they offer free drinks during happy hour. Very much recommend this hotel. :)

Room Tip: Away from parking area. Choose a room that is located in the interior part of the hotel.
  • Stayed: September 2011, travelled with family
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1  Thank carmita90670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

My husband and I enjoyed our stay here very much. The staff was friendly and always helpful from your comfort at the hotel, to giving directions to an attraction. Would highly recommend.

  • Stayed: September 2011, travelled as a couple
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Thank wtnme2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2011

Stayed here for 2 nights. Hotel was going through renovation, but we were not bothered by that. Free coffee in the morning was nice, as well as the hot breakfast. Only comment is-thought this was a nonsmoking hotel. Maybe I was wrong.
Our room did NOT smell , but once you exited the elevator on the 3rd floor you could definitely smell it. Thought that was odd. Also on each room they had an indicator for smoking or non smoking room. The room right near the elevator was a smoking room. All the others down to our room were non smoking. Odd.
Staff was friendly. Good location to Old Town Scottsdale.

  • Stayed: September 2011, travelled as a couple
    • Location
1  Thank nagunna40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

I like the location of this hotel .Also the shuttle is good to have .It would be nice if the guests did not let their young children run wild in the halls far away from the front desk.The staff did respond when asked .I stayed here several times because of the convenience and easy parking. They could upgrade their pillows and I d give them a 5. I love the free WIFi .Everything here is included.No resort fee.Hooray for that.

Room Tip: Ask for a room change if needed
  • Stayed: August 2011, travelled solo
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2  Thank XYNYJAYDUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

The staff where very freindley and halpful. Great shuttel service and tea and coffe 24 hours and very clean suite love it very much I will come back.

  • Stayed: September 2011, travelled solo
    • Value
    • Sleep Quality
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3  Thank shanne77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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