We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Ranked #11 of 75 Hotels in Scottsdale
Certificate of Excellence
Winnipeg, Canada
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great place to stay”
Reviewed 26 October 2012

Stayed at this location for 4 nights this past week. Staff were very friendly- room was very clean and comfortable. Breakfast had a large variety of items to satisfy everyone. Happy hour every night followed by cookies and milk if so desired. One of the best Holiday Inn Expresses that we have stayed in to date.

Room Tip: Pool view rooms with small balcony was an added bonus
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wkcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
Our guests do love the milk and cookies! We are very thankful for you kind words and that you put us at the top of your list.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

845 reviews from our community

Traveller rating
    477
    291
    50
    18
    9
See reviews for
216
297
67
109
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
North Canton, Ohio
Level 5 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 October 2012

My husband and I stayed here 8 days during a baseball tournament. The rooms were a great size, the breakfast was convenient, and the breakfast area was extremely clean. We really appreciated the complimentary Happy Hour and evening cookies. This place is only a half mile from Old Town Scottsdale. The pool area was clean and cozy and provided much shade for the hot weather. We will return.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wrangal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
Eight days for a baseball tournament, and we hope that the tournament went as well as your stay with us! You came during a fantastic time of year, when the weather is amazing. We look foward to seeing again and being your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
simplify4y@ymail.com
Level 5 Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 October 2012

I was impressed with the friendliness of the staff, complimentary food all day long and the accommodations. The rooms were spacious, clean and comfortable, the happy hour drinks and food was fun and such a bonus. The free breakfast and evening cookies and milk was another bonus. Loved the separate areas within the room and the ceiling fans were delightful.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelinghounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
We are delighted with your impression of our hotel and that you thought so highly of your accomodations. We hope to have your as our guests again in the very near future and having the opportunity to wow you once again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2012

This was an excellent choice made on the basis of the reviews in Trip Advisor. The hotel was brilliant and one of the best we had ever stayed in. We called from the airport and the receptionist couldn't have made us feel more welcome after the long haul flight into an airport which seemed bereft of 'exit' signs. We were picked up by Bryce in the shuttle bus, who took one look at us and handed us bottles of water and whisked us to the hotel within minutes. The suite was awesome, everything worked and there were absolutely no complaints. Of special note was the manager's free happy hour - happening just as we arrived - well, it made us happy! Pool was extremely cold but that may have been in contrast to the heat and the spa was a little too hot - but everything very clean. The shuttle bus was also free for local drops into town, although it was only a short walk away. Breakfast extremely good - one of the best.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JBabe16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
We love hearing our employees names in reviews, that tells us that they really made an impact and that they went above and beyond! We are just as happy as you that happy hour made you, well, happy! That's out ultimate goal and glad that we succeeded!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 5 Contributor
53 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 October 2012

This was a nice hotel, with newer, more modern suite rooms. The service was good and the rooms and the hotel were very clean. The pool was small but nice. Breakfast and the manager afternoon reception were an added benefit.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terandboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
Very happy to see that you liked our newer, more modern rooms, as we just completed our property refresh and that the changes stand out to our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottetown, Canada
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 October 2012

This Hotel is a great choice overall. After arriving at the phoenix airport we were tired after a day of travelling. We called the shuttle and it arrived quickly. The guy that drove us was very friendly and gave us cold bottles of water. Check in at the hotel was easy and quick. We got our room right away. The room was spacious. Two flatscreen tvs, a coffee maker, mini fridge and microwave were available in room. There were two queen beds and even a pull out couch. They have an outdoor pool and hot tub which is also nice. They have free wifi. You can use the computers in lobby for free and use a printer. The staff are all very nice, friendly, polite and helpful. Breakfast was good. Cereal, bacon and eggs, toast, yogurt, etc. There were lots of options. There was also lemonade, ice tea and coffee available in the lobby all the time. It was great. There is a happy hour everyday from around 5-7 with snacks, alcohol, pop etc. At 7:30 there is a milk and cookie stand which was nice. They have any toilerities that you forgot such as colgate toothpaste, toothbrushes and shaving cream all complimentary. I really enjoyed these special touches. The price was great with overall great value. For around $90 a night, this a great hotel that i highly recommend.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aileen44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
Elated to hear that your stay with us was seemless and that you were able to take advantage of the amenties that we offer at the hotel. We love hearing from our guests and we make decisions based on their recommendations, hence the milk and cookies!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, Hampshire
Level 6 Contributor
162 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 October 2012

On landing after a delayed long haul flight we contacted the hotel from the arrivals terminal in Phoenix Sky harbour airport. the receptionist was very polite and gave us very clear directions to find the pick up point for there courtesy bus and the drivers name. this service is free to all there guests. over the 4 days we stayed in the hotel we used the bus several times either for a lift to somewhere or for to be picked up, as long as you are within a 4 mile radius there is no charge, a gratuity is always accepted and is a lot cheaper than a taxi (we used a cab one day due to the heat and we didn't really know where we were (it cost us $10.00 for a 5 min trip).
The hotel is very clean and all the staff we met are friendly polite and attentive,they will take time out to explain exactly where some where is or how to get there, there isn't a bar in the hotel but they have a happy hour every evening 5pm -7pm with free nibbles draught beer and wines, they have a small shop in the hotel selling the usual bits and bobs, including local lagers etc. there are indoor and out door socialising areas so no problem sitting out in the evening chilling out over drink with friends. the hotel has the usual complimentary 24hr tea and coffee on tap (which is not the cheep wishy washy stuff you normally get).
Our room was a suite with a comfortable living room with cable TV, fridge, filter coffee maker, table and chairs microwave and crockery, the bedroom had a large comfortable bed, cable TV and the essential air con, the room also had a ironing board, iron, hair dryer, ample draw spaces, 2 wardrobes free WIFI and a telephone, there is also a free WIFI center in the front lobby with printing facilities (no need to take your PC with you).
The hotel is Farly well situated for restaurants shops and the freeways. a hot or cold breakfast is available in the mornings on a buffet style help yourself. there is at least 1 washing machine on each floor, and an ice machine in each wing. the pool was very popular although we didn't get round to using it. there is also a lift to all floors in each wing. we noticed the hotel catered well for the elderly and disabled, the hotel staff were also only to pleased to help the elderly to get around with there baggage and shopping.

Room Tip: We had a suit on the f3rd floor the first 2 nights and on returning a week later a suite on the 2nd...
See more room tips
  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spikethebeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressGM, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 October 2012
Thank you for such a wonderful review of our hotel and all of the amenities that we offer. What a fantastic review and we could not thank you enough for your kind words. We look foward to having you as our guests again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Scottsdale hotels
Gainey Suites Hotel
#5 of 75 in Scottsdale
1,450 reviews
Show Prices
Show Prices
Show Prices
Hotel Valley Ho
#6 of 75 in Scottsdale
1,622 reviews
Downtown Scottsdale
Hilton Garden Inn Scottsdale Old Town
Downtown Scottsdale
HYATT house Scottsdale/Old Town
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel and Suites Scottsdale - Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Property: Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, IHG, Hotels.com, Ebookers, TripOnline SA, 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Holiday Inn Express Hotel and Suites Scottsdale - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing