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“Great location great stay”

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Ranked #11 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed 26 February 2014

Just got back from our vacation to Scottsdale.The staff- not just front desk- was so pleasant and customer oriented. Special shout out to the Ohio guys, Josh and Ryan. Rosa did a great job keeping our room clean and tidy. Location is an easy walk to Old Downtown or take the courtesy shuttle to various points of interest. Hope to visit again next winter.

  • Stayed: February 2014, travelled as a couple
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Thank pcbeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 3 March 2014

pcbeachgirl,
Thank you for writing a review and recognizing our wonderful staff at Holiday Inn Express Scottsdale. I will be certain to share your kind comments with our entire team and will also recognize Josh, Ryan, and Rosa with special commendations for their outstanding service. We hope to see you again next winter. Thank you once again for writing.

Sincerely,
Trisha Ryno, General Manager

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436 - 442 of 870 reviews

Reviewed 23 February 2014

Although we did not use many of the hotels amenities (pool, spa, happy hour) we were very pleased with our accommodations. We stayed three nights, which wasn't long enough, room was large with a King Size bed, sitting area and second TV and bath. Our room had a mini fridge, microwave and coffee maker. There was breakfast offered but we only did it once, too many people in there at the same time !!! Room was quiet and clean, just the way we like it. Parking was a breeze and no fees to park. Easy access to the freeway system from this location. We would stay there again....pleased.

Room Tip: We chose top floor to minimize noise
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  • Stayed: February 2014, travelled as a couple
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Thank lanzie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 26 February 2014

lanzie99,
Thank you for writing a review from your visit to Holiday Inn Express Scottsdale. It's wonderful to hear you enjoyed a quiet stay and found our clean and spacious accommodations to meet your satisfaction. We hope you'll return for another visit and explore the variety of amenities that we have to offer. Thank you again for writing.

Sincerely,
Trisha Ryno, General Manager

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Reviewed 22 February 2014

Came here to get away in town for the weekend. nice lobby good sundry shoppe. clean rooms.
Stayed in a two queen suite all was good excpet not crazy about the see threw bed room door. Thats y we got the suite is for the doors and privacy.
Staff is all very friendly. including the housekeeping. i hate it when i go to a hotel and the house keepers wont even look at you. their over night staff is the best and need appriecation :)

  • Stayed: February 2014, travelled as a couple
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Thank Erika A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 26 February 2014

Erika A M,
We appreciate you choosing Holiday Inn Express Scottsdale for your stay-cation, and thank you for writing a review from your visit. We're happy to hear our clean accommodations and friendly staff made for an enjoyable stay. I especially look forward to sharing your kind comments with our night staff on their outstanding service.

We appreciate your feedback regarding the bedroom doors, and apologize for any issues you experienced with privacy. Thank you again for writing. We hope to have you as our guest again in the future.

Sincerely,
Trisha Ryno, General Manager

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Reviewed 19 February 2014

We can't say enough about how great this hotel is. The location was fantastic and a great short walk to old scottsdale or the stadium. Lots of restaurant options nearby. The staff were unbelievable - we both agreed they were the nicest staff of any hotel we've ever stayed. We we're travelling with a baby for the first time, and they made us feel so welcome and were so accommodating, Dionte went above and beyond to come say hi to our son every evening at the evening reception. The breakfast had everything you'll need and the happy hour was very nice in the evenings. Pool was great. This truly is a great stay in Scottsdale, can't wait to go back! Do not hesitate to book this hotel!

  • Stayed: January 2014, travelled with family
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Thank Krista B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 25 February 2014

Krista B,
We appreciate your review and recommendations of Holiday Inn Express Scottsdale. We are thrilled your first visit was a memorable one, and we’re glad our staff’s excellence in service exceeded your expectations. I will certainly make sure Dionte receives a special commendation for his sincere hospitality. We’re happy to have been a part of your travels, and we look forward to your next visit. Thank you again.

Sincerely,
Trisha Ryno, General Manager

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Reviewed 17 February 2014

Great service. Clean hotel. Great location. I have not seen holiday inn express hotels as nice as this. Van to take you around the neighborhood. Nice manager reception. Nice breakfast. Lots of staff to take care of business. Well managed hotel.

  • Stayed: February 2014
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2  Thank Jmichaelcowart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 20 February 2014

Jmichaelcowart,
Thank you for your review and complimentary feedback from your stay with us at Holiday Inn Express Scottsdale. I'm delighted to hear we exceeded your expectations with our service, cleanliness, and amenities. We hope to welcome you back again soon. Thanks again.

Sincerely,
Trisha Ryno, General Manager

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Reviewed 9 February 2014

This hotel was as good as previous reviews rated it. The staff were super attentive and always ready to help. It was about 15 mins to walk to Old Town restaurants but there were a few chain restaurants on the doorstep.
The breakfasts were adequate but nothing special. More fruit would have been nice. The pool area and spa were very clean and nice that the pool was heated. The rooms were very comfortable and the TV's had lots of channels. The free Happy Hour and shuttle bus were a bonus.
The sound proofing wasn't great so ask for a 3rd floor room if you are a light sleeper.

Stayed: February 2014, travelled as a couple
1  Thank 186220Jenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 12 February 2014

186220Jenny,
Thank you for writing a review and sharing feedback from your stay with us at Holiday Inn Express Scottsdale. We're pleased to know our comfortable accommodations, friendly staff, and complimentary services met your satisfaction. We appreciate your comments on ways to enhance our guest experience. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Trisha Ryno, General Manager

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Reviewed 4 February 2014 via mobile

$10 shuttle ride per person from the hotel. Free shuttle rides within 3 mile radius of hotel.
The shuttle driver set the stage for the rest of the staff. All staff were friendly and helpful Phylicia was very hospitable and accommodating. The daily included breakfast was just what we needed to start our day and the happy hour and a half just what we needed to end it. The rooms were fresh and clean. The beds and pillows very comfy.
The TPC golf course was 24km away. In spite of this you could get to it free with the shuttle service of the hotel and the AZ free trolley service. Or negotiate a cab for 25-35$.

  • Stayed: January 2014
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2  Thank klabreche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this reviewResponded 5 February 2014

klabreche,
We appreciate your review and complimentary feedback from your experience at Holiday Inn Express Scottsdale. I'm glad you enjoyed our amenities and felt well taken care of by our staff during your stay. I look forward to sharing your kind comments and will be certain to recognize Phylicia with a special commendation for her sincere hospitality. Please plan to visit us again in the future. Thank you again for writing.

Sincerely,
Trisha Ryno, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Price Range: £102 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona

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