I stayed at the Westin Kierland Villas last summer and really enjoyed my stay, but wanted to add a few details that I haven't seen in the most recent reviews. Some of the differences may have been the time of year we stayed as we were there in the heat of summer – late July, early August.
When we checked in, my husband specifically asked to not be called for any time share tours or owner information sessions. We are actually Westin timeshare owners and enjoy the benefits, but we did not want to use our time that week listening to a sales pitch. The front desk and concierge were very kind and respectful and we never got a call. Kudos to the staff for respecting our wishes!
I notice a lot of the reviewers say they prefer the hotel pool over the villa pool. In fact, my family was the opposite. We visited the hotel pool to use the amenities over there and only stayed for a little while. The metal handles on all the pool steps at the hotel were very hot, whereas the villa pool handles were covered with a white vinyl/cloth covering to keep them cool. Similarly, the pool deck and steps at the hotel pool were very hot and one could not stand still. The whole water complex was out in the open and everything was so hot to the touch, it was unbearable in bare feet. We headed back over to the villas quickly. We could find shade on both pool decks and while in the water at the villa pool. The villa family pool had a slide and a net to bounce a ball around. The adult pool at the villas had a hot tub right next to the pool. In between the two pools was a leisure area with a large chess board, a pool table and hammocks. My kids (14, 11) really enjoyed those touches. They also had a lot of activities – movie night at the pool, crafts, etc, although we didn’t partake in a lot of those since we have family and friends in the area and saw them quite a bit while we were there. One small complaint is that my mother and I went to the adult pool late one evening and there were some children jumping in and splashing around in the adult pool. No staff said anything to the family, although I honestly didn’t go in to the hotel and complain to anyone.
The shuttle is very quick and convenient and the shuttle drivers I encountered were all very friendly. I am usually hesitant to use a hotel shuttle, because I don’t want to wait forever for the shuttle to arrive. The Westin shuttle was very prompt. One afternoon my mother and I were dropped off for lunch at the Cheesecake Factory in the nearby mall. We called when finished for a pick-up and the driver picked us up within 10 minutes right next to the restaurant. On the way back to the villas, we passed a woman pulling a suitcase on the walkway between the hotel and villas, heading to her room. The driver went out of his way to stop and pick her up and drop her off at her room. (I believe there are separate apartment-like suites associated with the hotel on one of the paths between the hotel and villas.) Someone could easily stay on property for a week and not need a rental car. If you have a rental car you can go off the beaten path a little easier, but if you just want to relax, there are plenty of great restaurants within the shuttle area.
If you do have a car, some of the parking is covered. We never found a spot under cover as we came back pretty late most nights, but about half of it is covered.
The villas are a “lock-off” comprised of a large one bedroom and a smaller one bedroom. The larger one bedroom has a king bed and a very large bathroom with a whirl-pool tub, large (heavenly!) walk-in shower with 2 shower heads, two separate sinks, and a private toilet room with door. The smaller one bedroom unit had a queen, but I understand they are upgrading every bed to a king. The smaller unit has a more traditional bathroom with a shower/tub combo. The tub wall is actually pretty high, so if you have mobility issues or are elderly, I would highly recommend renting the larger unit, solely for the shower stall! There is a bar in the bath/shower to help you get in and out, but if you even think you might have issues, don’t risk it.
All the units are the comprised of the same layout. I got the two bedroom lock-off which is one large and one smaller one bedroom unit joined by a door. My husband and I stayed in one bedroom, my mother stayed in the other and each of my kids had a pull-out sofa bed. At the villas, there is no concierge level, no room service. There is only one bed in each bedroom, no option of having two although each sofa has a pull-out bed. If you stay the week, you have a housekeeper one time during the week. If you want to be pampered in that way, stay at the hotel. Being that I travel with my husband, two teens, and often my mother, I gladly take the space over the daily housekeeping. But either way, know what to expect before you make the reservation. As far as the villas being dark, I didn’t notice that at all. The color scheme seemed to me to be dark wood (walnut colored?) with tan and red upholstery and accents although I think the kitchen cabinets were a light wood. From what I remember, the modern feel with the darker wood tones seem to be a common design and color scheme for Westins. I personally really like it! Most hotels have pictures of the rooms and public areas online and in fact trip advisor has a bunch of photos of the rooms as well, so judge for yourself.
As far as light goes, there is less natural light in the living area of the smaller unit because of the design of the balcony off the bedroom. My daughter actually preferred that side for sleeping on the sofa bed as she is a night owl and likes it dark in the morning. :) I am one that always likes a room bright when I am in it so I always turn on the overhead lights no matter what time of day it is. I didn’t notice that either villa was unusually dark, although I am sure the direction of the building has something to do with that as well.
We never did eat on property, either in the villas or hotel, but I do want to mention that while we were there last summer they had a Happy Hour special on ice cream cones at the little market and café area in the villas. I think it was a dollar or two for an ice cream cone during the late afternoon. We all enjoyed heading down to get a cone in the heat of the day.
Overall, I REALLY loved this hotel. It was a great place to spend a week! I left refreshed and rejuvenated. I can’t wait to go back!
- Official Description (provided by the hotel):
- Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more less
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- Also Known As:
- Westin Kierland Villas Hotel Scottsdale
- Westin Kierland Hotel
- Westin Scottsdale
- Scottsdale Westin
- The Westin Kierland Villas Scottsdale, Arizona